Royal Canin Questions?

[Britster]

Originally Posted by Yorkiemom1

LOOK!!! I even made paraghraphs for those that cant read long paragraphs!!! See....we can ALL learn fro professionals!!!

Since this is directed at one of my posts, I CAN read long paragraphs. I choose not to because they're obnoxious to read and hurt my eyes. I was taught back in elementary school to not have long run on sentences and long never ending paragraphs. FWIW, your posts in this thread were super easy to read and follow. I kindly asked you once, and since I've seen you nastily bring it up a few more times, that's all I'll say on that subject matter.

At this rate, RC or any other dog food company that comes on here probably thinks YT'ers are a bunch of nuts we're just a little passionate, I suppose?

Thanks for joining us Ashley and giving us your professional opinion. I don't agree with everything, simply as a pet consumer, but eh what do I know, I guess? I just go with my gut, what I feel comfortable with, and what my dog does best on.

I don't like a lot of the newer 'holistic' type companies either. I appreciate the research that RC has put into their foods. I'm not even 100% against by products but I do feel this formula change is a downgrade. JMO.

[joyce evans]

Hi Ashley and welcome to YT! I've had my Yorkie just short of 2 years now and I started out using several name brand foods but she refused to eat them so I looked for long time Yorkie owners and Breeders on this site to see what they were feeding. I decided on R/C puppy and then moved my girl over to the adult at a yr. old. Picking out a good food can be confusing to some of us newbies. I noticed the change on the bag but didn't think too much about it. I'm glad you're here! I will come back to review more of this conversation for sure!

[Lilah Charm]

Originally Posted by Amazing Yorkies

Welcome to YT Ashley!
I am another RC avid user, and have used since 1999. I love what it does for my dogs and my puppies! I am a forever fan!
We are so fortunate that you've joined us!

Hi deb! Your Yorkshire terriers are all so very beautiful and definitely live up to their 'amazing' title. Your lovely pups and of course Judy's fabulous rose hill yorkie's are a lot of the reason I switched my little girl to royal canin- the long term experience and obviously superior outcome was impressive and I decided to follow the direction of some leading yt ladies and try it out- she responded very well! She is not doing well with the current rc yt adult, she is back on rc yt puppy for now and doing well with that. I noticed Judy uses rc mini (hopefully I got that accurate) and I am considering trying that for my girl (as she is past puppy stage and needs a proper adult food)- may I ask what formula you use?

[Yorkiemom1]

Originally Posted by Lilah Charm

Hi deb! Your Yorkshire terriers are all so very beautiful and definitely live up to their 'amazing' title. Your lovely pups and of course Judy's fabulous rose hill yorkie's are a lot of the reason I switched my little girl to royal canin- the long term experience and obviously superior outcome was impressive and I decided to follow the direction of some leading yt ladies and try it out- she responded very well! She is not doing well with the current rc yt adult, she is back on rc yt puppy for now and doing well with that. I noticed Judy uses rc mini (hopefully I got that accurate) and I am considering trying that for my girl (as she is past puppy stage and needs a proper adult food)- may I ask what formula you use?

I use breeder bags, which I order from RC as a breeder....in 33# bags. The bags say PROFESSIONAL ADULT MINI....maybe Ashley can respond and let us know what formula/bag that is for consumers....I will go on Chewy.com and see what formulas they offer and see if what I use is on there.....if Ashley does not get back to you on here shortly, I can contact her or my rep and see what she says....

[MarkFromSea]

Originally Posted by Britster

Since this is directed at one of my posts, I CAN read long paragraphs. I choose not to because they're obnoxious to read and hurt my eyes. I was taught back in elementary school to not have long run on sentences and long never ending paragraphs. FWIW, your posts in this thread were super easy to read and follow. I kindly asked you once, and since I've seen you nastily bring it up a few more times, that's all I'll say on that subject matter.

At this rate, RC or any other dog food company that comes on here probably thinks YT'ers are a bunch of nuts we're just a little passionate, I suppose?

Thanks for joining us Ashley and giving us your professional opinion. I don't agree with everything, simply as a pet consumer, but eh what do I know, I guess? I just go with my gut, what I feel comfortable with, and what my dog does best on.

I don't like a lot of the newer 'holistic' type companies either. I appreciate the research that RC has put into their foods. I'm not even 100% against by products but I do feel this formula change is a downgrade. JMO.

The shorter paragraphs help my eyes also. There's plenty that I don't read because of the discomfort associated with longer paragraphs.

Advertising, marketing, value added product, "FREE"(LMAO), market share, product specialization, niche, holistic is an example...... it's in everything from politics to produce. Our best asset is knowledge and our ability to look something up and analyze/decipher it, find what best applies to our individual needs.

[Lilah Charm]

Originally Posted by Yorkiemom1

I use breeder bags, which I order from RC as a breeder....in 33# bags. The bags say PROFESSIONAL ADULT MINI....maybe Ashley can respond and let us know what formula/bag that is for consumers....I will go on Chewy.com and see what formulas they offer and see if what I use is on there.....if Ashley does not get back to you on here shortly, I can contact her or my rep and see what she says....

Thanks Judy!

[Yorkiemom1]

Originally Posted by Lilah Charm

Thanks Judy!

On Chewy.com, it is Mini Adult that I use with the Jack Russel Terrier on the front....I have also used the Indoor Adult with the Pom on the front, when some of my seniors no longer had the youth or inclination to run all over the back yard, they lounged indoors, enjoying languishing in sunbeams that crossed the sunroom floor/furniture. I have never used the Mini weight care with the cairne terrier (?) on the front......

I have always like the kibble shape better in these formulas, rather than the little pillow shapes in the breed specific. They seemed to eat the little pillow shaped kibble faster, without chewing....I like them to chew their food!.....my babies eat any of the RC, so I did the kibble shape more for me than them! I figured as long as RC was involved in the research and testing of the food, any of the formulas would be great for my dogs.... I am anxious to see what Ashley says about the difference in the breed specific formula versus the plain Mini Adult!

[KazzyK810]

Originally Posted by Nancy1999

My goodness if anyone ever commented on how you chose to answer, you'd read them the riot act. Don't you always say, if you don't like my answer report it to admin?

Geez, now we can't even share our personal opinions of how we that actually feed the product in question feel about what a dog food company did? Nancy, you clearly stated it as your opinion. Well, it happens to be the same as mine!

I have fed this food to ZoE since she was six weeks old. I'm sitting here with two bags of RC with clearly different ingredients. There's no notice on the newer bag of a change in formula. No heads up or hey you might like to know that we've made changes. I think it is sneaky & shady as hell, and I'm totally ticked off by it!

I said it breaks the trust that I as a consumer have in this company. If they do a switch with no notice with one formula of food are they likely to do it with another formula in the future...most probably, in MY opinion! As a loyal customer, forking over my hard earned money for their product, I expect to be infòrmed, not to have to be on the lookout for a sly change. It's bad business practice, in MY opinion!

Obviously RC is getting word that a lot of us are no longer happy customers (I know I wrote them stating so), hence the RC Rep showing up here for the first time in all these years I've been on YT.

[Britster]

Originally Posted by KazzyK810

Geez, now we can't even share our personal opinions of how we that actually feed the product in question feel about what a dog food company did? Nancy, you clearly stated it as your opinion. Well, it happens to be the same as mine!

I have fed this food to ZoE since she was six weeks old. I'm sitting here with two bags of RC with clearly different ingredients. There's no notice on the newer bag of a change in formula. No heads up or hey you might like to know that we've made changes. I think it is sneaky & shady as hell, and I'm totally ticked off by it!

I said it breaks the trust that I as a consumer have in this company. If they do a switch with no notice with one formula of food are they likely to do it with another formula in the future...most probably, in MY opinion! As a loyal customer, forking over my hard earned money for their product, I expect to be infòrmed, not to have to be on the lookout for a sly change. It's bad business practice, in MY opinion!

Obviously RC is getting word that a lot of us are no longer happy customers (I know I wrote them stating so), hence the RC Rep showing up here for the first time in all these years I've been on YT.

I think it's kind of ironic because if a "holistic" company had done something like this (changed ingredients w/ little to no warning), I am pretty sure there would be members of the forum expressing their opinions about it and how these companies aren't all they're cracked up to be.

Acana, a food I fed successfully for a few years, did change their ingredients and I wasn't happy with it honestly, and did stop feeding it briefly, but they also made it very well known. I got emails from the company, their website stated "NEW formulas", all the stores were informed of changes and to inform customers, the bags all say "NEW" on it. It was pretty obvious to anyone feeding it there were going to be changes. Some dogs do poorly with even minimal changes so I do think making it well known is a big deal.

I am back to feeding Acana and have been because I decided to give it's new formula a chance, it's what he always did best on and ate for years, and everything has been smooth sailing. Do I honestly think the company is 100% trustworthy in everything they do? Nope, I do not. I've read some downright annoying things about them. But I don't think any dog food company is going to be entirely forthcoming or trustworthy and I don't think RC is above that either. I also would never blindly follow any food so much that I'd feed it if 'Dunkin Donuts' was the first ingredient. Lol. Wow to that one....

I also should add that I do not think rice, corn and by products are going to kill a dog either and are perfectly acceptable to feed if formulated correctly. I just don't necessarily agree with their reasoning for changing and do not like how they 'handled' the change. My opinion, again. Nope not trained or certified in any kind of nutrition.

[ladyjane]

I see it as them being made aware of concerns and I am impressed because most companies would ignore all of us.

I wrote to a company three times with questions and they never bothered to respond. I then called and was treated like I was an idiot. They surely did not come to YT to talk about the things I wanted to know about...such as who their professionals were that they spoke about on their website...no names, no credentials, only a blurb about the best in the business. They had a slick website but that was it...slick.

[ladyjane]

Originally Posted by Britster

I think it's kind of ironic because if a "holistic" company had done something like this (changed ingredients w/ little to no warning), I am pretty sure there would be members of the forum expressing their opinions about it and how these companies aren't all they're cracked up to be.

Acana, a food I fed successfully for a few years, did change their ingredients and I wasn't happy with it honestly, and did stop feeding it briefly, but they also made it very well known. I got emails from the company, their website stated "NEW formulas", all the stores were informed of changes and to inform customers, the bags all say "NEW" on it. It was pretty obvious to anyone feeding it there were going to be changes. Some dogs do poorly with even minimal changes so I do think making it well known is a big deal.

I am back to feeding Acana and have been because I decided to give it's new formula a chance, it's what he always did best on and ate for years, and everything has been smooth sailing. Do I honestly think the company is 100% trustworthy in everything they do? Nope, I do not. I've read some downright annoying things about them. But I don't think any dog food company is going to be entirely forthcoming or trustworthy and I don't think RC is above that either. I also would never blindly follow any food so much that I'd feed it if 'Dunkin Donuts' was the first ingredient. Lol. Wow to that one....

I also should add that I do not think rice, corn and by products are going to kill a dog either and are perfectly acceptable to feed if formulated correctly. I just don't necessarily agree with their reasoning for changing and do not like how they 'handled' the change. My opinion, again. Nope not trained or certified in any kind of nutrition.

Nope...I wouldn't because I don't focus on ingredients. What I will say is that I will always jump on the "holistic" recalls of which there have been many. Scary and that is why I go with companies that I believe spend their money the right way...on professionals and feeding trials.

[ladyjane]

Originally Posted by KazzyK810

Geez, now we can't even share our personal opinions of how we that actually feed the product in question feel about what a dog food company did? Nancy, you clearly stated it as your opinion. Well, it happens to be the same as mine!

I have fed this food to ZoE since she was six weeks old. I'm sitting here with two bags of RC with clearly different ingredients. There's no notice on the newer bag of a change in formula. No heads up or hey you might like to know that we've made changes. I think it is sneaky & shady as hell, and I'm totally ticked off by it!

I said it breaks the trust that I as a consumer have in this company. If they do a switch with no notice with one formula of food are they likely to do it with another formula in the future...most probably, in MY opinion! As a loyal customer, forking over my hard earned money for their product, I expect to be infòrmed, not to have to be on the lookout for a sly change. It's bad business practice, in MY opinion!

Obviously RC is getting word that a lot of us are no longer happy customers (I know I wrote them stating so), hence the RC Rep showing up here for the first time in all these years I've been on YT.

The question I have for you is this: Did you feed the food because RC marketed it based upon ingredients? Or did they market it as a food fit for the Yorkshire Terrier breed? Do you know enough about nutrition to know if this food is no longer fit for the Yorkshire Terrier breed? I don't feed the food but have looked at it...and don't recall them ever saying we don't use this or that in our foods. I think that is the main point here! I don't see how they were sneaky at all...but that's just me and as I said, I don't buy all the hoopla about ingredients...I look at companies that I believe are safer. I think they had to change for the reasons she stated and they did it after careful consideration. They have a reputation to maintain...I hardly doubt they did this will any any ill intent...or did something that is going to change the outcome if a person feeds that food. I would have no qualms about using that food if I was not already happy with what I feed my pups.

[Britster]

Originally Posted by ladyjane

Nope...I wouldn't because I don't focus on ingredients. What I will say is that I will always jump on the "holistic" recalls of which there have been many. Scary and that is why I go with companies that I believe spend their money the right way...on professionals and feeding trials.

I don't disagree with this. I believe most of the newer foods out there can be very scary.

Blue Buffalo is one that amuses me with their commercials and how horrible these other foods are... yet they're equally as bad, IMO. Slick marketing, like you said. And people buy it and believe it.

I mean, I basically am agreeing with you, I agree that if your dog does well on a food, don't write it off as being bad just because of an ingredient or two. Look at how the ingredients work together, look at the nutrient panel, look at the research behind the food. I would never rule out a food simply because it doesn't have a popular ingredient list. But I don't think ingredients mean *nothing*. BUT, I do think there is a limit, and what I am comfortable with and as a non-professional loving pet owner, nope, I wouldn't feed the YT RC food personally. And it's fine if people do and I am sure dogs will still do well if they had before. Just not for me and I do understand why some folks are upset.

I would sooner feed Purina Sport or Purina SSS for the price and the research and feeding trials personally.

[Yorkiemom1]

Quote:
"Obviously RC is getting word that a lot of us are no longer happy customers (I know I wrote them stating so), hence the RC Rep showing up here for the first time in all these years I've been on YT"

I have been a customer of RC for over 35 years. I am in constant communication with them over all that time, for a variety of reasons and questions and explanations....and begging for product accessability! While I did mention YT and all the people that were upset with the label change, believe me, if anyone from RC chose to show up here, they did so out of the kindness of their hearts, not to try to salvage the company's bottom line!

The handful of "disgruntled" people on YT that are unhappy with RC, does not even amount to a drop in the bucket, as far as keeping RC afloat and selling dog food! This is a global dog food company....they sold dogfood for at least 10 years all over Europe, Asia, Canada, etc., before they came to the USA.... RC certainly does not really have to waste their time trying to "save their business" by coming on this forum, trying to educate people and perhaps answer questions they may have about dog food and the myths surrounding the ingredients. I know YT has a huge following, but to presume that RC came here because they were in a financial bind "since so many people on YT were now looking elsewhere"...I just wish we were all THAT important to anyone!!!....and I actually dont really believe there are actually that huge number of people that have been feeding RTC, have had no ill effects from feeding it, their dogs love it and thrive on it, and because the ingredients label moved positions of some ingredients, they kick this great food to the curb and jump into the frey of trying to find another dog food that their dogs do as well on, like as well, etc. It is just halariously funny to think this RC rep came here with any other intention other than trying to educate and clarify and explane to some people why the changes were done, what they mean, etc.

I appreciate the people that have accepted her gracious contribution in the spirit it was given, rather than insulting her, calling the company unethical, and insinuating the only reason she showed up is because this forum has some how injured/affected their bottom line! This huge, huge company has terrific customer service, and responding to a question or complaint is simply to provide that customer or handful of customers with clarity, not a desperate attempt to "save" the company from ruin! Like I said, this company is global, they sell to millions and millions of people all over the world, and they have been a huge, booming business, producing a product that many, many people are exceedingly happy with.......the few people on YT that are not happy and thoroughly disgusted with the "horrific" changes made by RC, are not going to be swayed by the contributions of a nutritionist....fault will be found with anything she says or does, and reasons why she has come to help will be misconstrued and misjudged.

It is rather amusing that some of the people that are so very concerned about telling abusive, negligent pet owners what THEY are doing wrong and are so appalled with breeders and others that try to educate and inform these people, will quickly insult or try to discredit a professional that is offering unsolicited advice and help about nutrition and the product/company she works for, with no concern SHE will get "her feelings hurt and run away into the shadows, never to return". She is the only one that has ever come to this site and done that....There has never been a vet or a nutritionist, or a researcher or a scientist that has bothered to show up and offer their time or expertise to anyone on YT for any reason. Thank you Ashley, you really are appreciated by soooo many more on here....I will call them "The Silent Majority"! They may not agree with you, but they will ask and think about it and learn.

[ladyjane]

Originally Posted by Yorkiemom1

Quote:
"Obviously RC is getting word that a lot of us are no longer happy customers (I know I wrote them stating so), hence the RC Rep showing up here for the first time in all these years I've been on YT"

I have been a customer of RC for over 35 years. I am in constant communication with them over all that time, for a variety of reasons and questions and explanations....and begging for product accessability! While I did mention YT and all the people that were upset with the label change, believe me, if anyone from RC chose to show up here, they did so out of the kindness of their hearts, not to try to salvage the company's bottom line!

The handful of "disgruntled" people on YT that are unhappy with RC, does not even amount to a drop in the bucket, as far as keeping RC afloat and selling dog food! This is a global dog food company....they sold dogfood for at least 10 years all over Europe, Asia, Canada, etc., before they came to the USA.... RC certainly does not really have to waste their time trying to "save their business" by coming on this forum, trying to educate people and perhaps answer questions they may have about dog food and the myths surrounding the ingredients. I know YT has a huge following, but to presume that RC came here because they were in a financial bind "since so many people on YT were now looking elsewhere"...I just wish we were all THAT important to anyone!!!....and I actually dont really believe there are actually that huge number of people that have been feeding RTC, have had no ill effects from feeding it, their dogs love it and thrive on it, and because the ingredients label moved positions of some ingredients, they kick this great food to the curb and jump into the frey of trying to find another dog food that their dogs do as well on, like as well, etc. It is just halariously funny to think this RC rep came here with any other intention other than trying to educate and clarify and explane to some people why the changes were done, what they mean, etc.

I appreciate the people that have accepted her gracious contribution in the spirit it was given, rather than insulting her, calling the company unethical, and insinuating the only reason she showed up is because this forum has some how injured/affected their bottom line! This huge, huge company has terrific customer service, and responding to a question or complaint is simply to provide that customer or handful of customers with clarity, not a desperate attempt to "save" the company from ruin! Like I said, this company is global, they sell to millions and millions of people all over the world, and they have been a huge, booming business, producing a product that many, many people are exceedingly happy with.......the few people on YT that are not happy and thoroughly disgusted with the "horrific" changes made by RC, are not going to be swayed by the contributions of a nutritionist....fault will be found with anything she says or does, and reasons why she has come to help will be misconstrued and misjudged.

It is rather amusing that some of the people that are so very concerned about telling abusive, negligent pet owners what THEY are doing wrong and are so appalled with breeders and others that try to educate and inform these people, will quickly insult or try to discredit a professional that is offering unsolicited advice and help about nutrition and the product/company she works for, with no concern SHE will get "her feelings hurt and run away into the shadows, never to return". She is the only one that has ever come to this site and done that....There has never been a vet or a nutritionist, or a researcher or a scientist that has bothered to show up and offer their time or expertise to anyone on YT for any reason. Thank you Ashley, you really are appreciated by soooo many more on here....I will call them "The Silent Majority"! They may not agree with you, but they will ask and think about it and learn.