Royal Canin Questions?

[KazzyK810]

Originally Posted by Nancy1999

So the new YT forumula has 26 percent protein? Why the change from 28%? For years RC was saying Yorkies needed this higher percentage because of the hair.

Taken from an ad,


So what’s changed, Is there some new research that shows they don’t need 28%? Or is it because when you use a lower quality protein you should actually reduce overall protein?

I wondered about the change from 28% too! They claimed it's to bring it inline with other countries productions and that the USA yorkie formula was uniquely at 28, but the RC adult Yorkshire terrier sold in the UK is at 28%, not the lowered 26%. So, hmmm?

Also, nothing changes the fact that RC, whom some of us have trusted for years with our yorkies made a formula change with no notification to us the consumer. There is nothing on the RC Adult Yorkshire Terrier bag that says "new formula" or such. Were they just trying yo slide it by us? It breaks the trust!

I paid the RC price because I wanted quality for my yorkie. If chicken by product was ok with me I'd feed purina and pocket the savings.

[Nancy1999]

Originally Posted by KazzyK810

I wondered about the change from 28% too! They claimed it's to bring it inline with other countries productions and that the USA yorkie formula was uniquely at 28, but the RC adult Yorkshire terrier sold in the UK is at 28%, not the lowered 26%. So, hmmm?

Also, nothing changes the fact that RC, whom some of us have trusted for years with our yorkies made a formula change with no notification to us the consumer. There is nothing on the RC Adult Yorkshire Terrier bag that says "new formula" or such. Were they just trying yo slide it by us? It breaks the trust!

I paid the RC price because I wanted quality for my yorkie. If chicken by product was ok with me I'd feed purina and pocket the savings.

Yes, in a day and age when manufacturers are putting the words, "New" or "Improved" on everything, you really expect some type of warning on the label. I guess there's no law that says they must inform you of a major ingredient switch, but I've learned my lesson, I'll never buy another bag of dog food without reading the label, even if I've been buying it for years. I'm glad you know how I feel about this, I feel like it's unethical for a company not to inform the consumer.

[ladyjane]

Frankly, I am stunned by some of these comments. I realize many of the people on YT believe they are nutritionists, but I have yet to meet one that I know for a fact IS ONE.
Here we have one and people are using language with her that I find offensive...especially the word unethical. I hardly would put RC on my list of people doing something unethical.

Anyone is free to read labels and spout what they think of them and it confounds me why people do not understand that it is more than reading an ingredient list.

I am sure that our new member will rise above it, but I simply HAD to comment because I think some of you are being a tad bit offensive. I won't argue the point....I am simply stating it so that you can do some soul searching...if you don't agree...well I guess have at it. As I said, she is a professional and sounds to me as if she can handle it. She also could be a VERY valuable member of this forum and I for one, am thrilled to see her here.

[Nancy1999]

Originally Posted by ladyjane

Frankly, I am stunned by some of these comments. I realize many of the people on YT believe they are nutritionists, but I have yet to meet one that I know for a fact IS ONE.
Here we have one and people are using language with her that I find offensive...especially the word unethical. I hardly would put RC on my list of people doing something unethical.

Anyone is free to read labels and spout what they think of them and it confounds me why people do not understand that it is more than reading an ingredient list.

I am sure that our new member will rise above it, but I simply HAD to comment because I think some of you are being a tad bit offensive. I won't argue the point....I am simply stating it so that you can do some soul searching...if you don't agree...well I guess have at it. As I said, she is a professional and sounds to me as if she can handle it. She also could be a VERY valuable member of this forum and I for one, am thrilled to see her here.

My goodness if anyone ever commented on how you chose to answer, you'd read them the riot act. Don't you always say, if you don't like my answer report it to admin?

By the way, I also find it unethical that she is suggesting that the by-products they are using are more expensive than the chicken meal they use to use. Give me a break. Talk about Tap dancing. Some of you who are defending them them the most, NEVER used Royal Canin Formula for Yorkshire Terriers. Furthermore, it astounds me you don't think reading an ingredient list is important. I chose the food 8 years ago, because of the ingredients, not the name of the company.

[Lilah Charm]

Hi Ashley I'm glad you're here to answer some questions about the brand you represent, royal canin. I think it is very valuable to have direct support and input from a brand to support a group of concerned consumers and I appreciate the customer service that represents on behalf of your company, thank you.

I think everyone here has very valid feelings and questions about what is of course a very important subject around here- how we care for our loved and valued yorkies. I think we are all interested in the nutrition we are providing our dogs and that it is wise to have some understanding about nutition- which is why we are all having a conversation with a nutritionist right? So I think if we have questions about the quality and reasoning behind ingredient choices in a food we are using or are considering using that everyone's questions are valid and important. I myself am very curious about the differences between chicken meal and chicken by product meal and which parts of chicken by products balance out to have what kind of amino acid profile- very interesting conversation here! Right up my alley actually. So glad we have so many different view points that we get to bring up, ideas or concepts that we hold and get to share and discuss with others. What a lovely opportunity.

I also think that a companies ethics and values are an appropriate and necessary topic of discussion. Ashley showing up to have this valuable discussion I think represents a very positive company attribute. To have open, transparent discussion about what you represent as a business to the community and why you are making the choices that are impacting our consumers is a very commendable trait indeed. I can also see Nancy's concern about a lack of transperancey when the ingredients in our dog food changed, I don't think it is innapropriate for her to bring that up to Ashley. I think if we are going to make informed decisions to support/continue to support or choose not to support a company, that it is important that we have an understanding of how they operate and if we don't bring that topic up to discuss here, while we do have the support of a company representative and a varied group of competent consumers than we wont get the opportunity to learn, ask, share and make decisions that meet our families needs.

I am grateful for the participation and support of this discussion and I would like to validate and value everyone's feelings and experiences, I hope this can stay positive and cooperative because this is a great opportunity to learn and to share information. I am glad to be a part of a community like that.

[Lilah Charm]

Oh also (sorry to double post here) I did contact a royal canin representative about my concerns independently as well last week. I got a very nice reply, which I appreciate but I feel that it lacked in response regarding the value of brewers rice and rice and I look forward to the response that Ashley will have on that subject. I'm also very curious about ingredient placement- can't wait to discuss that one! I know sometimes it's a water weight issue and I know there is alot I don't understand but again- that is why this is such an intriguing conversation. Just like many of us have worked hard to learn more about medical conditions, signs, symptoms, cause and prevention - health and nutrition are so linked and so very interesting and valuable to learn about share and discuss. Very much looking forward to your brewers rice answer ashley- thanks!

[Potter]

I would like to do a plant tour. My Yorkie is currently eating prescription low fat RC and I would really like to see where the food is created for a peace of mind.

[Potter]

Originally Posted by Potter

I would like to do a plant tour. My Yorkie is currently eating prescription low fat RC and I would really like to see where the food is created for a peace of mind.

Well...I can't edit my post anymore. I'd like to add it has always been my dream to visit a pet food production place.

[ladyjane]

Originally Posted by Nancy1999

My goodness if anyone ever commented on how you chose to answer, you'd read them the riot act. Don't you always say, if you don't like my answer report it to admin?

By the way, I also find it unethical that she is suggesting that the by-products they are using are more expensive than the chicken meal they use to use. Give me a break. Talk about Tap dancing. Some of you who are defending them them the most, NEVER used Royal Canin Formula for Yorkshire Terriers. Furthermore, it astounds me you don't think reading an ingredient list is important. I chose the food 8 years ago, because of the ingredients, not the name of the company.

Sorry, I thought you had more of a vested interest in the forum. I am just surprised at the tossing around of the word unethical and also just astounded by all of this to be perfectly frank.

Nope, I think reading that list is somewhat important but do NOT think it is what a lot of people think it is. I believe it is about balance and what is good for my pups and I also believe that corn never killed a dog. I believe a lot of things that would astound you. I believe that people who are highly educated in this field know more than most of us....and I believe that companies who spend more money on feeding trials and hiring vet nutritionists are companies I would rather deal with....I don't care for the ones who use their money to market their goods by using slick words.

And, personally, I would never change my dogs' food immediately because I was mad at a company. You and I differ greatly...so that is obvious. You used the food for eight years and your pups did well on it....it's too bad you cannot believe that they would continue to do well. I do hope this change gives you 8 more uneventful years. I don't get a good feeling about it, but I hope I am wrong for you and your pups' sake.

What I find terrible here is NOT that you disagree, but the wording for something I believe is good for the community...but you are right you can go on and voice your opinions. I doubt it will feel better about all of this, but have at it Nancy.

[Yorkiemom1]

I am sure there are people on this forum that will see Ashley's posts and her qualifications (a real live nutritionist and not just a wannabe) and association with actually an outstanding pet food company ( do a little research on their existance since the 1967's), and benefit from the opportunity to consult her and learn from her and her experience and knowledge base, as well as information she can gleen from any of the multitude of vets and research people that are bona fide canin nutrition block builders. Then there are others that will not choose to utilize this wonderful opportunity. We all make our choices and we experience the results of those choices, be they good or bad.

I also have a repulsive visceral response to calling a company that has been devoting the financial committment, scientific research and testing and clinical trials to PROVE their nutritional based formulas are exemplary and are true GLOBAL benchmarks in the making of pet food, "unethical" simply because they did not splash "NEW" or "CHANGED" all over their bags! IMO, "unethical" is deliberatly deceiving people into believing something that is untrue. "Unethical" to me, is when, for example, a dog food company not only denies they use "by products" or whatever is offensive to people, they unabashedly advertise nationally, bragging about how they DONT use a specific product in their food....then when they get "caught" in the LIE, they pass the buck....to me, this is "unethical" behavior. There are several more examples from a couple of the "great" dog foods that are used by many people, but no need to even go there. Then there are the recalls because of many reasons, including but not limited to, improper packaging, ommission of preservatives to prevent a variety of mold, contamination by ecoli, salmonella, foreign objects like hunks of bone or plastic or glass chips, etc..... Then there was that little issue of overdosing dogs on vitamins (which resulted in dogs dying and permanent organ failure in many animals) included in the "vitamin bits", where more is not always better!..... RC changes the order of ingredients or adjusts the % of ingredients, still balancing nutritional requirements required for a healthy pet, and they are "unethical", because they did not splash "NEW" all over the bag or "LOOK AT OUR INGREDIENT LISTS" with flashing arrows pointing to the ingredients, or changing the graphics or art on their bags??? They did not try to hide the changes, they did not lie/deny/pass the buck about any of their labeling.....that in your opinion makes them unethical???? Amazing!!!

When my dogs begin to show that Royal Canin has suddenly, after 45+ years, "forgotten" how to formulate nutritional dog food, and the shifts/changes made in the formulas/ingredient label begin to become evident with lack luster coats, decreased energy levels, diminished stamina, physical symptoms, weakened newborns, etc. then I will change dog food. The ingredient organization as listed on the label is not what I depend on to keep my dogs healthy and in the tip top shape they are in....the stuff inside the bag is what I judge, and that is based on the effect it has on my dogs. I could care less if it contains Dunkin Donuts as "the first ingredient", as long as my dogs continue to be the picture of health that they are. I could care less if the company announces in bold lettering, "NEW", or "CHANGED", or if they change the color of the bags or the pictures of the dogs on the bag!!! I dont even care if they package everything they mak, in the bags they use in France, all in French! As long as the food contained inside that bag provides what my dogs need to remain in "tip top shape, without ANY GI issues, itching, scratching, gas, bloating, smelly fur, oily fur, glommed up eyes, excellent lab work workups annually, etc., I am thrilled and I will pay what RC evaluates their contribution to the health of my pets as well as my breeding mothers, studs, and my resulting newborns, is worth. If I can no longer afford to pay for it, I will have to rethink my business budget! If my dogs begin to decline, I will rethink my choice of dog food.

I appreciate the efforts made by Ashely...like I said, I know of NO other major dog food company that has ever availed themselves to this forum in an effort to answer questions or concerns and generally actually educate people on nutrition and dispelling some of the myths and confusion about specific ingredients that some people recoil from, for whatever reasons. I do hope Ashely knows that there are many people here that will benefit from her contribution. She has included a phone number and an email address where you can contact her also. I have these people on speed dial so my questions/concerns can be clarafied or explaned to me immediately!

LOOK!!! I even made paraghraphs for those that cant read long paragraphs!!! See....we can ALL learn fro professionals!!!

[Amazing Yorkies]

Welcome to YT Ashley!
I am another RC avid user, and have used since 1999. I love what it does for my dogs and my puppies! I am a forever fan!
We are so fortunate that you've joined us!

[Amazing Yorkies]

Originally Posted by ladyjane

Sorry, I thought you had more of a vested interest in the forum. I am just surprised at the tossing around of the word unethical and also just astounded by all of this to be perfectly frank.

Nope, I think reading that list is somewhat important but do NOT think it is what a lot of people think it is. I believe it is about balance and what is good for my pups and I also believe that corn never killed a dog. I believe a lot of things that would astound you. I believe that people who are highly educated in this field know more than most of us....and I believe that companies who spend more money on feeding trials and hiring vet nutritionists are companies I would rather deal with....I don't care for the ones who use their money to market their goods by using slick words.

And, personally, I would never change my dogs' food immediately because I was mad at a company. You and I differ greatly...so that is obvious. You used the food for eight years and your pups did well on it....it's too bad you cannot believe that they would continue to do well. I do hope this change gives you 8 more uneventful years. I don't get a good feeling about it, but I hope I am wrong for you and your pups' sake.

What I find terrible here is NOT that you disagree, but the wording for something I believe is good for the community...but you are right you can go on and voice your opinions. I doubt it will feel better about all of this, but have at it Nancy.

[Amazing Yorkies]

Originally Posted by Yorkiemom1

I am sure there are people on this forum that will see Ashley's posts and her qualifications (a real live nutritionist and not just a wannabe) and association with actually an outstanding pet food company ( do a little research on their existance since the 1967's), and benefit from the opportunity to consult her and learn from her and her experience and knowledge base, as well as information she can gleen from any of the multitude of vets and research people that are bona fide canin nutrition block builders. Then there are others that will not choose to utilize this wonderful opportunity. We all make our choices and we experience the results of those choices, be they good or bad.

I also have a repulsive visceral response to calling a company that has been devoting the financial committment, scientific research and testing and clinical trials to PROVE their nutritional based formulas are exemplary and are true GLOBAL benchmarks in the making of pet food, "unethical" simply because they did not splash "NEW" or "CHANGED" all over their bags! IMO, "unethical" is deliberatly deceiving people into believing something that is untrue. "Unethical" to me, is when, for example, a dog food company not only denies they use "by products" or whatever is offensive to people, they unabashedly advertise nationally, bragging about how they DONT use a specific product in their food....then when they get "caught" in the LIE, they pass the buck....to me, this is "unethical" behavior. There are several more examples from a couple of the "great" dog foods that are used by many people, but no need to even go there. Then there are the recalls because of many reasons, including but not limited to, improper packaging, ommission of preservatives to prevent a variety of mold, contamination by ecoli, salmonella, foreign objects like hunks of bone or plastic or glass chips, etc..... Then there was that little issue of overdosing dogs on vitamins (which resulted in dogs dying and permanent organ failure in many animals) included in the "vitamin bits", where more is not always better!..... RC changes the order of ingredients or adjusts the % of ingredients, still balancing nutritional requirements required for a healthy pet, and they are "unethical", because they did not splash "NEW" all over the bag or "LOOK AT OUR INGREDIENT LISTS" with flashing arrows pointing to the ingredients, or changing the graphics or art on their bags??? They did not try to hide the changes, they did not lie/deny/pass the buck about any of their labeling.....that in your opinion makes them unethical???? Amazing!!!

When my dogs begin to show that Royal Canin has suddenly, after 45+ years, "forgotten" how to formulate nutritional dog food, and the shifts/changes made in the formulas/ingredient label begin to become evident with lack luster coats, decreased energy levels, diminished stamina, physical symptoms, weakened newborns, etc. then I will change dog food. The ingredient organization as listed on the label is not what I depend on to keep my dogs healthy and in the tip top shape they are in....the stuff inside the bag is what I judge, and that is based on the effect it has on my dogs. I could care less if it contains Dunkin Donuts as "the first ingredient", as long as my dogs continue to be the picture of health that they are. I could care less if the company announces in bold lettering, "NEW", or "CHANGED", or if they change the color of the bags or the pictures of the dogs on the bag!!! I dont even care if they package everything they mak, in the bags they use in France, all in French! As long as the food contained inside that bag provides what my dogs need to remain in "tip top shape, without ANY GI issues, itching, scratching, gas, bloating, smelly fur, oily fur, glommed up eyes, excellent lab work workups annually, etc., I am thrilled and I will pay what RC evaluates their contribution to the health of my pets as well as my breeding mothers, studs, and my resulting newborns, is worth. If I can no longer afford to pay for it, I will have to rethink my business budget! If my dogs begin to decline, I will rethink my choice of dog food.

I appreciate the efforts made by Ashely...like I said, I know of NO other major dog food company that has ever availed themselves to this forum in an effort to answer questions or concerns and generally actually educate people on nutrition and dispelling some of the myths and confusion about specific ingredients that some people recoil from, for whatever reasons. I do hope Ashely knows that there are many people here that will benefit from her contribution. She has included a phone number and an email address where you can contact her also. I have these people on speed dial so my questions/concerns can be clarafied or explaned to me immediately!

LOOK!!! I even made paraghraphs for those that cant read long paragraphs!!! See....we can ALL learn fro professionals!!!

[MarkFromSea]

There's that thing again! Down girl down! LOL

I'm thrilled to have an individual offer the views of the company, RC. Reading legaleze isn't that difficult. Pick out the parts that answer the question, deal with the subject, the rest is similar to fluff. That's ok and to be expected. I am hoping to learn some of the different elements that goes into selecting ingredients, in this thread. I can choose to use that info to select either an RC product or another. Analogies may help some but I'm more of an A squared + B squared = C squared sort of guy.

Given that RC's Yorkie specific feed has changed dramatically, which other RC product most resembles the old Yorkie 28 formula? That may help those who used Yorkie 28 previously. Is the kibble size different in this potential replacement?

RC product links are helpful.

How important is kibble size in a smaller yorkie that doesn't chew all of his food?

Thanks!

[Yorkiemom1]

Reading back before my post was posted, I DID get to do a facility tour, in the original facility in France, back in the early '80's (I think I remember that was the period when I went...may have been '78 or '79.) VERY, very impressive! That tour sticks solidly in my mind....maybe that is why I will stick with RC until my dogs no longer benefit from eating it!