Quote:
Originally Posted by KazzyK810  
Geez, now we can't even share our personal opinions of how we that actually feed the product in question feel about what a dog food company did? Nancy, you clearly stated it as your opinion. Well, it happens to be the same as mine!
I have fed this food to ZoE since she was six weeks old. I'm sitting here with two bags of RC with clearly different ingredients. There's no notice on the newer bag of a change in formula. No heads up or hey you might like to know that we've made changes. I think it is sneaky & shady as hell, and I'm totally ticked off by it!
I said it breaks the trust that I as a consumer have in this company. If they do a switch with no notice with one formula of food are they likely to do it with another formula in the future...most probably, in MY opinion! As a loyal customer, forking over my hard earned money for their product, I expect to be infòrmed, not to have to be on the lookout for a sly change. It's bad business practice, in MY opinion!
Obviously RC is getting word that a lot of us are no longer happy customers (I know I wrote them stating so), hence the RC Rep showing up here for the first time in all these years I've been on YT. |
I think it's kind of ironic because if a "holistic" company had done something like this (changed ingredients w/ little to no warning), I am pretty sure there would be members of the forum expressing their opinions about it and how these companies aren't all they're cracked up to be.
Acana, a food I fed successfully for a few years, did change their ingredients and I wasn't happy with it honestly, and did stop feeding it briefly, but they also made it very well known. I got emails from the company, their website stated "NEW formulas", all the stores were informed of changes and to inform customers, the bags all say "NEW" on it. It was pretty obvious to anyone feeding it there were going to be changes. Some dogs do poorly with even minimal changes so I do think making it well known is a big deal.
I am back to feeding Acana and have been because I decided to give it's new formula a chance, it's what he always did best on and ate for years, and everything has been smooth sailing. Do I honestly think the company is 100% trustworthy in everything they do? Nope, I do not. I've read some downright annoying things about them. But I don't think any dog food company is going to be entirely forthcoming or trustworthy and I don't think RC is above that either. I also would never blindly follow
any food so much that I'd feed it if 'Dunkin Donuts' was the first ingredient. Lol. Wow to that one....
I also should add that I do not think rice, corn and by products are going to kill a dog either and are perfectly acceptable to feed if formulated correctly. I just don't necessarily agree with their reasoning for changing and do not like how they 'handled' the change. My opinion, again. Nope not trained or certified in any kind of nutrition.