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Old 11-11-2012, 06:12 PM   #61
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No what I'm saying is you can't change anything on their website, unlike Home Again where you can. It's just nice to have the option. I don't like being on the phone period. I hate talking to strangers, it kind of gives me anxiety. I am just weird like that.

But you can change stuff by calling or faxing the, but certain changes, they charge you a fee.
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That is terrible that Avid does that. I have called Home Again a few times to update and change things and they were very helpful.
That's exactly what I was trying to say. I wish Avid would let you change stuff on the website for free instead of how they do it now. You call and they charge you.
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Old 11-11-2012, 06:16 PM   #62
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That is terrible that Avid does that. I have called Home Again a few times to update and change things and they were very helpful.
Home Again let me update the info online but show the "renew registration" that is misleading. At least I can see my account with Home Again. And they do not charge the information change fee.
I do not like that I can not "see" the Avid information or the charge for changes. He said it was not available online at this time to see my information.
That seems silly!
Both companies are a pain
Did you see your info on Avid's site???? How?
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Old 11-11-2012, 06:21 PM   #63
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That's exactly what I was trying to say. I wish Avid would let you change stuff on the website for free instead of how they do it now. You call and they charge you.
Weren't you told up front it would cost to change information on the website or is this something they are just springing on everybody recently? Because I kind of think if you knew there would be down-the-line charges for little things like updating a website, most would have gone with another chip company. I know I would have if Home Again had mentioned that on their initial registration or the vet had told me. The vet said there would be no charges except the one-time fee for maintaining current information online and so did the form. I believe I would complain if nobody knew up front they were going to have to pay to just try to keep information current online on your dogs.
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Old 11-11-2012, 06:24 PM   #64
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I wonder if you can get them chipped with 2 different companies?
I know it would be over kill but it seems like Avid is not on the ball and that is who Mickey is chipped with.
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Old 11-11-2012, 06:25 PM   #65
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I think somebody said that is not a good idea though I don't know the reasons why.
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Old 11-11-2012, 09:37 PM   #66
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I may be changing my chip compny....because it sure isnt like I went with Avid because they were cheaper!!! These darn things cost a small fortune!! What seemed easier was the "after" care....I paid the registration fee and that took care of everything...no annual fees for the people to forget or worry with....That is the part I liked...I didnt want my owners to have to do anything with registering the chip...no additional fees, that maybe they would opt not to do, or forget to do, etc....I am going to do more research on all these chips and see what is the best for what I am trying to get covered.
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Old 11-12-2012, 08:01 AM   #67
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In my case Uni was sold to me w a chip already implanted, so there was no choice for me. But yes I was told about the update fee when I finally did register her. At that point, what can u do? Say no thanks I'll go w another company? The chip was already implanted before I bought her. I guess they are counting on people saying, oh its just $6. Extra money for them. But I don't see how someone going in the database and changing a phone number or something can be $6 worth of manhours.

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Originally Posted by yorkietalkjilly View Post
Weren't you told up front it would cost to change information on the website or is this something they are just springing on everybody recently? Because I kind of think if you knew there would be down-the-line charges for little things like updating a website, most would have gone with another chip company. I know I would have if Home Again had mentioned that on their initial registration or the vet had told me. The vet said there would be no charges except the one-time fee for maintaining current information online and so did the form. I believe I would complain if nobody knew up front they were going to have to pay to just try to keep information current online on your dogs.
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Old 11-12-2012, 08:16 AM   #68
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In my case Uni was sold to me w a chip already implanted, so there was no choice for me. But yes I was told about the update fee when I finally did register her. At that point, what can u do? Say no thanks I'll go w another company? The chip was already implanted before I bought her. I guess they are counting on people saying, oh its just $6. Extra money for them. But I don't see how someone going in the database and changing a phone number or something can be $6 worth of manhours.
In your case you had no choice but was just wondering if they did make the update charge fee known up front to those who pay for the implants. $6.00 to make a website change is ridiculous!!! Talk about nickel and diming people!
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Old 11-12-2012, 08:43 AM   #69
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In your case you had no choice but was just wondering if they did make the update charge fee known up front to those who pay for the implants. $6.00 to make a website change is ridiculous!!! Talk about nickel and diming people!
My vet didn't even talk to me about chip options. I didn't know there were so many until AFTER Kaji's neuter, which is when I had him chipped. She never told me she would be using Home Again, never told me about the website, never said anything other than "OK, it'll be $X" when I asked her to chip Kaji at the time of the neuter. It's a little sad, but not all vets or breeders help us make a informed decision. I'm still confused about the renewal fee with Home Again. I know of one person who pays it every year. I've never paid but the chip is still good and I know Home Again will call me if Kaji gets lost. How do I know? I have the chip tag on my car keys. I lost them once at the park and those that found it called home Again, gave them my info and I was reunited my my keys 40 mins later.
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Old 11-12-2012, 09:06 AM   #70
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My vet didn't even talk to me about chip options. I didn't know there were so many until AFTER Kaji's neuter, which is when I had him chipped. She never told me she would be using Home Again, never told me about the website, never said anything other than "OK, it'll be " when I asked her to chip Kaji at the time of the neuter. It's a little sad, but not all vets or breeders help us make a informed decision. I'm still confused about the renewal fee with Home Again. I know of one person who pays it every year. I've never paid but the chip is still good and I know Home Again will call me if Kaji gets lost. How do I know? I have the chip tag on my car keys. I lost them once at the park and those that found it called home Again, gave them my info and I was reunited my my keys 40 mins later.
Tibbe has Home Again and the one-time implant fee buys the chip and maintaining current contact/identifying and vet clinic data online. For an extra fee each year(which IMO Home Again makes sound mandatory), you may buy other services such as lost pet insurance and so forth. I did that for a year or two but stopped. But I can access/update our data online anytime and so far his chip scan shows he's active, etc.
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Old 11-12-2012, 09:13 AM   #71
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You do not have to upgrade the Home Again and pay a fee every year to have your dog protected. The fee is for extra perks but has NOTHING to do with getting you're pet returned to you safely if found.
What you got when you originally put the chip in is good for life. I called and asked.
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Old 11-12-2012, 10:21 AM   #72
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I had Gracie chipped when she was spayed. I think it was about a $45.00 fee. The vet registered it with the company and I was sent info on how to put further info online. Her chip has remained in place. No additional fees. I was concerned because she was a skinny little thing when it was placed. At first I could feel it in her skin with my fingers but as she gained some weight I could not feel it anymore. It was found easily with the scan. I was concerned about other agencies, like a shelter, being able to find it after seeing people stating that they were hard to find.

It is my intent that Gracie never be away from home for any reason but anyone who has been on YT for any length of time should realize many of the unexpected events that can happen in life. Just one careless maintainance person or a break in could mean your pet is lost. I have done everything in my power to prevent that but I think chipping your pet is the responsible thing to do in an age where you just don't always have control over all circumstances. Just the freak storms that have been happening for the past few years should put people on alert.
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Old 11-12-2012, 10:27 AM   #73
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I thought I understood microchipping until I read this thread.

So let me ask, the microchip is not directly tied to the service you use correct? I have a Trovan chip but I could register that chip with Avid correct? I thought the service and the chip type were directly related.

Me being the worrier that I am will go ahead and register Sophie Kate with every service if that is the case.
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Old 11-12-2012, 10:31 AM   #74
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Ok, I read a bit on pet webmd and called my vet, he uses HomeAgain and charges $55.00.

I visited the HomeAgain website and liked the information I read about the services and especially that you can place an alert if our baby is lost/stolen (god forbid )

I also did a search for vet on their website and was happy to see several pages worth of vets that provided the service.
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Last edited by marlenemaria; 11-12-2012 at 10:34 AM.
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Old 11-12-2012, 10:44 AM   #75
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In my case Uni was sold to me w a chip already implanted, so there was no choice for me. But yes I was told about the update fee when I finally did register her. At that point, what can u do? Say no thanks I'll go w another company? The chip was already implanted before I bought her. I guess they are counting on people saying, oh its just $6. Extra money for them. But I don't see how someone going in the database and changing a phone number or something can be $6 worth of manhours.
When I adopted Willow she was chipped by the Rescue Group, and come to find out she was also chipped by the breeder who had turned her over to the Rescue Group. So, Willow has two chips in her.
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