In my case Uni was sold to me w a chip already implanted, so there was no choice for me. But yes I was told about the update fee when I finally did register her. At that point, what can u do? Say no thanks I'll go w another company? The chip was already implanted before I bought her. I guess they are counting on people saying, oh its just $6. Extra money for them. But I don't see how someone going in the database and changing a phone number or something can be $6 worth of manhours.
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Originally Posted by yorkietalkjilly  Weren't you told up front it would cost to change information on the website or is this something they are just springing on everybody recently? Because I kind of think if you knew there would be down-the-line charges for little things like updating a website, most would have gone with another chip company. I know I would have if Home Again had mentioned that on their initial registration or the vet had told me. The vet said there would be no charges except the one-time fee for maintaining current information online and so did the form. I believe I would complain if nobody knew up front they were going to have to pay to just try to keep information current online on your dogs. |