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11-02-2006, 07:10 AM | #1 |
YT 1000 Club Member Join Date: Jul 2006 Location: michigan
Posts: 1,074
| Can you beleive this? 2 weeks ago Sissy went to a groomer and she cut the tip off her ear. After talking to many about this and here on YT I finally went back today and asked for ALL my money back. She said to me she was sorry. But, if I would take my car in to be fixed and they made a mistake they would not give my money back or... My child to a doc and they made a mistake I would still be charge.. Well she gave all my money back and I left in disbelieve of what she said. My Sissy is ok and she goes back to the vet next week for a check.
__________________ Sissy..Lilly..Maggie..Lucy |
Welcome Guest! | |
11-02-2006, 07:12 AM | #2 |
I Love My Yorkies Donating Member Join Date: Feb 2005 Location: Indianapolis, Indiana
Posts: 37,147
| Well good at least you got your money back
__________________ Chachi's & Jewels Mom Jewels http://www.dogster.com/?132431Chachi http://www.dogster.com/?132427 |
11-02-2006, 07:12 AM | #3 |
Mimi & Gabby too! Donating Member Join Date: May 2006 Location: Vineland, NJ
Posts: 3,208
| That is good that you did that. Don't worry about what she said. She cut your baby and you could have done it worse like making her pay for the vet bill. |
11-02-2006, 07:49 AM | #4 |
Donating YT 3000 Club Member Join Date: Jan 2006 Location: Indiana
Posts: 4,685
| I am so glad you got your money back. I am so protective of my babies though that it wouldn't have been enough, especially with the comments she made. As for me....I would make a sign no smaller than a 4 ft x 4ft and write "___________of whatever grooming, cut the tip of my dog's ear off" and stand it in my front yard. I know that is probably not what most would do, but I would want to warn others. I can't believe she compared that to a mechanic and a dr.
__________________ Janet |
11-02-2006, 07:58 AM | #5 |
YT Addict Join Date: Nov 2005 Location: Central California
Posts: 445
| Accidents happen and unfortunately dogs do occasionally get cut at groomers. Rather than refunding the groom price, the groomer should have paid the vet bill(s) which were probably more than the price of the groom anyway.
__________________ Dawn (Brandy & Titan's mom) |
11-02-2006, 08:02 AM | #6 | |
Donating Yorkie Yakker Join Date: Jun 2006 Location: Mississauga, Ontario, Canada
Posts: 778
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__________________ Barb & Piccolo If your dog barks and doesn't fit in a bread roll, don't eat it. | |
11-02-2006, 08:33 AM | #7 |
Donating YT Addict Join Date: Jan 2006 Location: Silverton Oregon
Posts: 1,123
| At my shop over the last 30 years there have been a couple accidents. One must understand that even though I am a very good groomer there are a lot of things that can happen with dogs that move and sharp tools. I have never myself cut an animal that needed to go to the vet but I have had groomers that have had accidents. Nothing to serious but still accidents. The first thing we do is not charge for the grooming and by the time the owner comes to pick up the dog it has already been to my vet and I have paid the bill. If it needed further care I would always pay for it. Owners do not bring their dogs to the groomers to be hurt, but it can happen and if you tell the owners about it and you have taken care of the problem , they may or may not forgive you, but that is just the way it is. When I was a hair dresser I can remember the girls sometimes cutting a ear or something, if this can happen on a woman sitting still it can happen on a small moving target. It is not the accident we can not forgive, it was her response that was unacceptable, and you do need to make sure she pays the vet bills it is her responsibility. |
11-02-2006, 08:42 AM | #8 |
YT 2000 Club Member Join Date: May 2006 Location: Alabama
Posts: 2,225
| why did you pay in the 1st place and why did you wait 2 weeks?
__________________ A pet's love is true right from the start, through good times and bad, like sharing one heart. |
11-02-2006, 08:44 AM | #9 |
Cosmo, Minnie, and Lillian Donating Member Join Date: Sep 2006 Location: New York
Posts: 3,107
| Shes probably made mistakes so many times that she already had planned what she was going to say. Glad you got your money back and that your pooch is okay |
11-02-2006, 09:19 AM | #10 | |
No Longer a Member Join Date: Jul 2005 Location: California
Posts: 5,368
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Why she waited two weeks She is probaly like me and doesn't like confronting things like this .but it keep bugging her so she finally did it. AM I right? I can't believe she said that !!! IMO opinion she shoud not even had to ask! | |
11-02-2006, 09:33 AM | #11 | |
YT 3000 Club Member Join Date: May 2006 Location: Illinois
Posts: 4,823
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__________________ Owned by Rocky and Bella | |
11-02-2006, 10:03 AM | #12 | |
Kodi & Pixie 2 Donating Member Join Date: May 2006 Location: NEBRASKA
Posts: 14,766
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11-02-2006, 10:21 AM | #13 | |
YT 1000 Club Member Join Date: Jul 2006 Location: michigan
Posts: 1,074
| Quote:
I have not gotten a vet bill as of yet and I will ask her to pay.. if she don't I will see her in court.. Yes.. I know accidents happen.. I am training now for grooming and I have learned alot from this mishap..
__________________ Sissy..Lilly..Maggie..Lucy | |
11-02-2006, 10:25 AM | #14 | |
YT 6000 Club Member Join Date: May 2005 Location: CA
Posts: 6,588
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__________________ Mommy to Coco and Rocco | |
11-02-2006, 02:18 PM | #15 |
YT 500 Club Member Join Date: Mar 2006 Location: Philadelphia, PA
Posts: 695
| If you're anything like me, it wasn't about the money, it was the principle that she hurt your baby and didn't accept any responsibility for it. By her giving you your money back it was her owning up to what she did. Good for you for sticking up for yourself and your baby.
__________________ Howie & Sarah Check us out on dogster: http://www.dogster.com/?327817 |
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