Can you beleive this? - YorkieTalk.com Forums

daisysis · 11-02-2006, 07:10 AM

2 weeks ago Sissy went to a groomer and she cut the tip off her ear.
After talking to many about this and here on YT
I finally went back today and asked for ALL my money back.
She said to me she was sorry.
But, if I would take my car in to be fixed and they made a mistake they would not give my money back or...
My child to a doc and they made a mistake I would still be charge..
Well she gave all my money back and I left in disbelieve of what she said.

My Sissy is ok and she goes back to the vet next week for a check.

chachi · 11-02-2006, 07:12 AM

Well good at least you got your money back

Timmy · 11-02-2006, 07:12 AM

That is good that you did that. Don't worry about what she said. She cut your baby and you could have done it worse like making her pay for the vet bill.

Yorkie3 · 11-02-2006, 07:49 AM

I am so glad you got your money back. I am so protective of my babies though that it wouldn't have been enough, especially with the comments she made. As for me....I would make a sign no smaller than a 4 ft x 4ft and write "___________of whatever grooming, cut the tip of my dog's ear off" and stand it in my front yard.

I know that is probably not what most would do, but I would want to warn others. I can't believe she compared that to a mechanic and a dr.

Dawn125 · 11-02-2006, 07:58 AM

Accidents happen and unfortunately dogs do occasionally get cut at groomers. Rather than refunding the groom price, the groomer should have paid the vet bill(s) which were probably more than the price of the groom anyway.

Piccolo's mom · 11-02-2006, 08:02 AM

Quote:

Originally Posted by Dawn125

Accidents happen and unfortunately dogs do occasionally get cut at groomers. Rather than refunding the groom price, the groomer should have paid the vet bill(s) which were probably more than the price of the groom anyway.

I totally agree.

dray · 11-02-2006, 08:33 AM

At my shop over the last 30 years there have been a couple accidents. One must understand that even though I am a very good groomer there are a lot of things that can happen with dogs that move and sharp tools. I have never myself cut an animal that needed to go to the vet but I have had groomers that have had accidents. Nothing to serious but still accidents. The first thing we do is not charge for the grooming and by the time the owner comes to pick up the dog it has already been to my vet and I have paid the bill. If it needed further care I would always pay for it.

Owners do not bring their dogs to the groomers to be hurt, but it can happen and if you tell the owners about it and you have taken care of the problem , they may or may not forgive you, but that is just the way it is. When I was a hair dresser I can remember the girls sometimes cutting a ear or something, if this can happen on a woman sitting still it can happen on a small moving target.

It is not the accident we can not forgive, it was her response that was unacceptable, and you do need to make sure she pays the vet bills it is her responsibility.

Peters · 11-02-2006, 08:42 AM

why did you pay in the 1st place and why did you wait 2 weeks?

Marcellacml · 11-02-2006, 08:44 AM

Shes probably made mistakes so many times that she already had planned what she was going to say. Glad you got your money back and that your pooch is okay

Shadow · 11-02-2006, 09:19 AM

Quote:

Originally Posted by Peters

why did you pay in the 1st place and why did you wait 2 weeks?

Her husband was the one that picked her up, atleast I think this is the one.
Why she waited two weeks

She is probaly like me and doesn't like confronting things like this .but it keep bugging her so she finally did it. AM I right?

I can't believe she said that !!! IMO opinion she shoud not even had to ask!

Rae Rae · 11-02-2006, 09:33 AM

Quote:

Originally Posted by daisysis

2 weeks ago Sissy went to a groomer and she cut the tip off her ear.
After talking to many about this and here on YT
I finally went back today and asked for ALL my money back.
She said to me she was sorry.
But, if I would take my car in to be fixed and they made a mistake they would not give my money back or...
My child to a doc and they made a mistake I would still be charge..
Well she gave all my money back and I left in disbelieve of what she said.

My Sissy is ok and she goes back to the vet next week for a check.

You shoulda told her if a doctor made a mistake they would lose their license! THat's good she gave you your money back, but she didn't have to be snotty about it.

daisy mae06 · 11-02-2006, 10:03 AM

Quote:

Originally Posted by dray

At my shop over the last 30 years there have been a couple accidents. One must understand that even though I am a very good groomer there are a lot of things that can happen with dogs that move and sharp tools. I have never myself cut an animal that needed to go to the vet but I have had groomers that have had accidents. Nothing to serious but still accidents. The first thing we do is not charge for the grooming and by the time the owner comes to pick up the dog it has already been to my vet and I have paid the bill. If it needed further care I would always pay for it.

Owners do not bring their dogs to the groomers to be hurt, but it can happen and if you tell the owners about it and you have taken care of the problem , they may or may not forgive you, but that is just the way it is. When I was a hair dresser I can remember the girls sometimes cutting a ear or something, if this can happen on a woman sitting still it can happen on a small moving target.

It is not the accident we can not forgive, it was her response that was unacceptable, and you do need to make sure she pays the vet bills it is her responsibility.

Very well said and I do the same with my skin costomers -the vet + the dr LOL I have never cut any one with shears but I have niped a neck line no dr needed just a tiny pin size spot. but I DID NOT charge for the cut and even gave a coupon for the next visit.

daisysis · 11-02-2006, 10:21 AM

Quote:

Originally Posted by Shadow

Her husband was the one that picked her up, atleast I think this is the one.
Why she waited two weeks

She is probaly like me and doesn't like confronting things like this .but it keep bugging her so she finally did it. AM I right?

I can't believe she said that !!! IMO opinion she should not even had to ask!

Yes you are right you and many others finally convince me and I was so angry I wanted to cool down...
I have not gotten a vet bill as of yet and I will ask her to pay.. if she don't I will see her in court.. Yes.. I know accidents happen.. I am training now for grooming and I have learned alot from this mishap..

vainchick5 · 11-02-2006, 10:25 AM

Quote:

Originally Posted by dray

At my shop over the last 30 years there have been a couple accidents. One must understand that even though I am a very good groomer there are a lot of things that can happen with dogs that move and sharp tools. I have never myself cut an animal that needed to go to the vet but I have had groomers that have had accidents. Nothing to serious but still accidents. The first thing we do is not charge for the grooming and by the time the owner comes to pick up the dog it has already been to my vet and I have paid the bill. If it needed further care I would always pay for it.

Owners do not bring their dogs to the groomers to be hurt, but it can happen and if you tell the owners about it and you have taken care of the problem , they may or may not forgive you, but that is just the way it is. When I was a hair dresser I can remember the girls sometimes cutting a ear or something, if this can happen on a woman sitting still it can happen on a small moving target.

It is not the accident we can not forgive, it was her response that was unacceptable, and you do need to make sure she pays the vet bills it is her responsibility.

Well said

Grooming isn't cheap and Iw ould love to have a trustworthy groomer, that even if he/she did accidentally cut my baby, that they would have taken care of the needs at that time. Your clients are very lucky to have you

irishawk · 11-02-2006, 02:18 PM

If you're anything like me, it wasn't about the money, it was the principle that she hurt your baby and didn't accept any responsibility for it. By her giving you your money back it was her owning up to what she did. Good for you for sticking up for yourself and your baby.

11-02-2006, 07:10 AM	#1
daisysis YT 1000 Club Member Join Date: Jul 2006 Location: michigan Posts: 1,074	Can you beleive this? 2 weeks ago Sissy went to a groomer and she cut the tip off her ear. After talking to many about this and here on YT I finally went back today and asked for ALL my money back. She said to me she was sorry. But, if I would take my car in to be fixed and they made a mistake they would not give my money back or... My child to a doc and they made a mistake I would still be charge.. Well she gave all my money back and I left in disbelieve of what she said. My Sissy is ok and she goes back to the vet next week for a check. __________________ Sissy..Lilly..Maggie..Lucy

11-02-2006, 07:12 AM	#2
chachi I Love My Yorkies Donating Member Join Date: Feb 2005 Location: Indianapolis, Indiana Posts: 37,147	Well good at least you got your money back __________________ Chachi's & Jewels Mom Jewels http://www.dogster.com/?132431 Chachi http://www.dogster.com/?132427

11-02-2006, 07:49 AM	#4
Yorkie3 Donating YT 3000 Club Member Join Date: Jan 2006 Location: Indiana Posts: 4,685	I am so glad you got your money back. I am so protective of my babies though that it wouldn't have been enough, especially with the comments she made. As for me....I would make a sign no smaller than a 4 ft x 4ft and write "___________of whatever grooming, cut the tip of my dog's ear off" and stand it in my front yard. I know that is probably not what most would do, but I would want to warn others. I can't believe she compared that to a mechanic and a dr. __________________ Janet

11-02-2006, 07:58 AM	#5
Dawn125 YT Addict Join Date: Nov 2005 Location: Central California Posts: 445	Accidents happen and unfortunately dogs do occasionally get cut at groomers. Rather than refunding the groom price, the groomer should have paid the vet bill(s) which were probably more than the price of the groom anyway. __________________ Dawn (Brandy & Titan's mom)

11-02-2006, 08:42 AM	#8
Peters YT 2000 Club Member Join Date: May 2006 Location: Alabama Posts: 2,225	why did you pay in the 1st place and why did you wait 2 weeks? __________________ A pet's love is true right from the start, through good times and bad, like sharing one heart.

11-02-2006, 07:12 AM	#3
Timmy Mimi & Gabby too! Donating Member Join Date: May 2006 Location: Vineland, NJ Posts: 3,208	That is good that you did that. Don't worry about what she said. She cut your baby and you could have done it worse like making her pay for the vet bill.

11-02-2006, 08:33 AM	#7
dray Donating YT Addict Join Date: Jan 2006 Location: Silverton Oregon Posts: 1,123	At my shop over the last 30 years there have been a couple accidents. One must understand that even though I am a very good groomer there are a lot of things that can happen with dogs that move and sharp tools. I have never myself cut an animal that needed to go to the vet but I have had groomers that have had accidents. Nothing to serious but still accidents. The first thing we do is not charge for the grooming and by the time the owner comes to pick up the dog it has already been to my vet and I have paid the bill. If it needed further care I would always pay for it. Owners do not bring their dogs to the groomers to be hurt, but it can happen and if you tell the owners about it and you have taken care of the problem , they may or may not forgive you, but that is just the way it is. When I was a hair dresser I can remember the girls sometimes cutting a ear or something, if this can happen on a woman sitting still it can happen on a small moving target. It is not the accident we can not forgive, it was her response that was unacceptable, and you do need to make sure she pays the vet bills it is her responsibility.

11-02-2006, 08:44 AM	#9
Marcellacml Cosmo, Minnie, and Lillian Donating Member Join Date: Sep 2006 Location: New York Posts: 3,107	Shes probably made mistakes so many times that she already had planned what she was going to say. Glad you got your money back and that your pooch is okay

11-02-2006, 02:18 PM	#15
irishawk YT 500 Club Member Join Date: Mar 2006 Location: Philadelphia, PA Posts: 695	If you're anything like me, it wasn't about the money, it was the principle that she hurt your baby and didn't accept any responsibility for it. By her giving you your money back it was her owning up to what she did. Good for you for sticking up for yourself and your baby. __________________ Howie & Sarah Check us out on dogster: http://www.dogster.com/?327817