What would YOU do?

[Zoey Zendaya]

I had a pet emergency this morning after a nite mare nite of walking the floor with Zoey. She couldn't find a spot to lay still in all night, wouldn't eat her supper, and started vomiting white foam this morning and pooped black and tarry....
I called my vet (who I have only had since I got Zoey 10 months ago.)and No VOICE MAIL AVAILABLE! I made sure when I went with her that she told me she was available for emergency calls!! And I get a recording?!?!
I am furious!! I mean at this point Zoey was lethargic and I didn't have a vet....

Idid call my sons dog vet a stretch away and they came in town right away and treated her.and I wasn't even a patient of theirs!!

Should I see what they have to say for themselves or just switch?
Zoey is resting better after getting fluids intravenous and a shot for nausea , and pills sent home and diet instructions. Now I have no clue what brought this on!
Something outdoors, and she is only on grass long enough to exercise 2 times a day and we keep her moving and watch her constantly...

[yorkietalkjilly]

It could have been something as simple as the receptionist forgot to set the phone system to transfer to the Answering Service or got knocked off through a line surge or something and that even happens with human doctors' offices but I'd at least want to know why they weren't answering their phone if you have been otherwise happy with that vet's services. Everybody probably deserves a second chance if they haven't ever failed you before but if this is number two or three mess-up, I'd change vets. And that vet needs to know his service wasn't picking up for some reason and fix that issue, especially since you were assured he covered off-hour emergencies before you gave him your business.

I hope little Zoey is going to be okay. Hopefully in a day or two she'll be feeling much better and back to normal very soon.

[Cherie6446]

I think you should first find out why you got a recording before making any change decisions. What was the dx for little Zoey?

[capt_noonie]

Agree with the others. Let the vet know why you are upset and see what they say. In the meantime I would try out the other vet. Sounds like they really came thru for you.

[Zoey Zendaya]

Originally Posted by yorkietalkjilly

It could have been something as simple as the receptionist forgot to set the phone system to transfer to the Answering Service or got knocked off through a line surge or something and that even happens with human doctors' offices but I'd at least want to know why they weren't answering their phone if you have been otherwise happy with that vet's services. Everybody probably deserves a second chance if they haven't ever failed you before but if this is number two or three mess-up, I'd change vets. And that vet needs to know his service wasn't picking up for some reason and fix that issue, especially since you were assured he covered off-hour emergencies before you gave him your business.

I hope little Zoey is going to be okay. Hopefully in a day or two she'll be feeling much better and back to normal very soon.

I will do that, thanks.....her little stomach was growly so I gave her a little rice and cottage cheese. Funny little girl .....she doesn't like them mixed ....ate them separate ....I gave her the choice to see how ell she tolerates it...she then spotted her squeaky ball and and nudged it looking at me .....I rolled it "softly" to see what she'd do....she went to run after it but stopped....poor little thing still wore out ....but the spirit is there! Aren't they amazing. I'm so thankful someone gave her help before she got worse.

[Zoey Zendaya]

Originally Posted by Cherie6446

I think you should first find out why you got a recording before making any change decisions. What was the dx for little Zoey?

I have no clue what made her sick. Dr thinks it's something she ate outdoors. She's not interested inpoop anymore ....can a bug or ant make her sick?

[Zoey Zendaya]

Originally Posted by capt_noonie

Agree with the others. Let the vet know why you are upset and see what they say. In the meantime I would try out the other vet. Sounds like they really came thru for you.

They really did and that sells me....but time is crucial with these little ones they go downhill so fast....My DH got me up early after a sleepless night and said this baby is SICK we HAVE to get her to a vet NOW..by then she was vomiting....
.ohhhhhhh, no washy face, no morning coffee....make phone calls and off we went!
Now I'm wondering about blood tests and a follow up but with WHO?!

[Zoey Zendaya]

Originally Posted by capt_noonie

Agree with the others. Let the vet know why you are upset and see what they say. In the meantime I would try out the other vet. Sounds like they really came thru for you.

Can you have 2 vets?

[Zoey Zendaya]

They also gave me mefronidazole, antibiotic....to give for 5 days, 25 mg
Ohhhhh. Her first prescription drug , hate side effect warnings....

Here's to trusting a new vet , but these guys came with rave reviews from someone else.

[matese]

Originally Posted by Zoey Zandaya

They really did and that sells me....but time is crucial with these little ones they go downhill so fast....My DH got me up early after a sleepless night and said this baby is SICK we HAVE to get her to a vet NOW..by then she was vomiting....
.ohhhhhhh, no washy face, no morning coffee....make phone calls and off we went!
Now I'm wondering about blood tests and a follow up but with WHO?!

If it were me,I would do the blood work & follow up with the vet that treated her, other issues do as the others said, see why they never answered your call. It's not really having 2 vets, if you decide to do the blood work with the vet that treated her, he could forward that report to the vet you have been using, if you decide to go back to them. As you said, time is crucial with these lil guys, I would keep this in mind. Hoping lil Zoey is doing better this afternoon.

[Zoey Zendaya]

Resting quietly...

[Zoey Zendaya]

Originally Posted by matese

If it were me,I would do the blood work & follow up with the vet that treated her, other issues do as the others said, see why they never answered your call. It's not really having 2 vets, if you decide to do the blood work with the vet that treated her, he could forward that report to the vet you have been using, if you decide to go back to them. As you said, time is crucial with these lil guys, I would keep this in mind. Hoping lil Zoey is doing better this afternoon.

Hmmmm, ya know they said if she gets worse feel free to bring her back, but never said anything about blood work right now, I was just wondering about that out loud.....but yeh I will do that, go back to them and make that INQUIRING phone call.... What a pickle....thanks for your input!

[Cherie6446]

Whenever I hear foaming vomit and tarry stools I fear pancreatitis since my Zoey has had that twice. My vet always does blood work to confirm.

[yorkietalkjilly]

Originally Posted by Zoey Zandaya

I will do that, thanks.....her little stomach was growly so I gave her a little rice and cottage cheese. Funny little girl .....she doesn't like them mixed ....ate them separate ....I gave her the choice to see how ell she tolerates it...she then spotted her squeaky ball and and nudged it looking at me .....I rolled it "softly" to see what she'd do....she went to run after it but stopped....poor little thing still wore out ....but the spirit is there! Aren't they amazing. I'm so thankful someone gave her help before she got worse.

If she's interested in her ball and eating some, she's feeling a little better, poor little baby. They just break your heart when they are sick, don't they? I sure hope she's better in the next two days or so.

[BabyGirl Rosie]

I would find out from my vet. However, if they don't do emergency visits I would use the other vet. I can't tell you how many times my vet has had to meet me on holidays or weekends. So that is a very important point with me. I'm glad the other vet helped you when it was needed!