Grooming Before and After Pics, and a WWYD Situation! - Page 2 - YorkieTalk.com Forums

gypsyqueen · 09-07-2008, 03:33 PM

You have a beautiful little girl and she butchered her along with there bad habits no way should you take her back

Darlin Beauxs · 09-07-2008, 03:40 PM

I know she feels better with less hair, and it is what husband wanted because when you hold her, you will be covered in short hairs. I use Pet silk and feed Merrick, and don't have this problem with my other dogs, just her. Does this happen with older Yorkies? I was expecting a short cut (she said it would be a #3 blade), but her face is NOTHING like I asked for, and her little ears are just horrible.

I had just made her a bunch of the full size bows...and she can't wear them, she doesn't have enough topknot left

Like I said, husband loved the shorter look of her body, but who can resist this cuddly bear cub? (look loofah dog always near....)

gypsyqueen · 09-07-2008, 03:45 PM

[QUOTE=Darlin Beauxs;2225775]I know she feels better with less hair, and it is what husband wanted because when you hold her, you will be covered in short hairs. I use Pet silk and feed Merrick, and don't have this problem with my other dogs, just her. Does this happen with older Yorkies? I was expecting a short cut (she said it would be a #3 blade), but her face is NOTHING like I asked for, and her little ears are just horrible.

I had just made her a bunch of the full size bows...and she can't wear them, she doesn't have enough topknot left

Like I said, husband loved the shorter look of her body, but who can resist this cuddly bear cub? (look loofah dog always near....)[/QUOTEA 3blade is what I use on the body and I like but her face has no balance there long hairs sticking out they shaved the ears instead of tipping it just no pride in there work unexceptible

k2p1e · 09-07-2008, 03:46 PM

Some groomers who work one on one can have a dog done MUCH quicker. I do most yorkies in about one hour. the longest any dog has taken me is 4.5 hours and that was MY std poodle being put into a nice lamb trim (taking him down from 3 inches or hair to 1/2"...lots of work!!)

spr377 · 09-07-2008, 03:50 PM

I would definitely tell the owner why she lost your business. I am a business owner, myself, and would appreciate the input from a client about an employee. An owner can't be there all the time, and would like to know if their business is left in good hands.

delisa2850 · 09-08-2008, 02:19 AM

Quote:

Originally Posted by RMKC

i would never go back , but i would call the owner and tell them why ! Just think you may save one dog from seriously getting hurt !

My thoughts exactly! A good groomer is harder to find than a good hairdresser because you are totally at their mercy to protect your precious baby.

Yes, it does look like they did not do a great job on your baby, but she is still adorable - I love her sparkly eyes - she is beautiful and she knows it!

I do Roxy myself. She does not look "professional", but she is cute, and we both enjoy the special time together.

Good luck!

nancyfancypants · 09-08-2008, 02:40 AM

Although the cut leaves a little to be desired, I'm more concerned about the nonchalant attitude about the other dog jumping off the table. I would definitely tell the owner of the shop about that incident and the response to it by both people who were there at the time. I'm sure everyone here saw the news story from awhile back about a dog that strangled in a groomer's care; these people need to know that they cannot leave someone's pet unattended on the table! What if that poor baby had been hurt?

C C Kent · 09-08-2008, 04:50 AM

You can get a bad cut anywhere, but the attitude toward the safety of a client's animal is deplorable. If I were the owner I would certainly want to know why I lost your business. If it doesn't cause her to change things....it's her business.

shirlblack · 09-08-2008, 04:56 AM

I would never go back and I would also talk to the owner. She has a right to know what kind of employees she has and this person probably would not have treated your dog like this is she had been present. For your baby to have been clinging to you and your husband when you got home sounds like she was abused to me. Things like this is why I started doing my own grooming. Good luck with your decision.

pookiebear · 09-08-2008, 05:25 AM

For the safety of other little ones that will be left in the care of these totally unconcerned, careless employees, I would definitely call the owner and tell them why you won't be back. You could be saving a broken leg or worse. This is exactly why I've never left either one of my babies with a groomer. I hear so many horror stories. I'm doing quite well trimming them myself. I just did my Bernie, but I don't clip him sort, I just trim his ears and thin his thick hair. You could start training his ears now and they start growing back out. Sorry you had such a bad experience. Don't let it go. Save a puppy...call.

Darlin Beauxs · 09-08-2008, 04:45 PM

Thanks everyone, I got up the nerve, I am going to call her first thing in the AM (they were closed today), I will let everyone know how it goes

glpdx · 09-09-2008, 04:35 PM

Quote:

Originally Posted by pookiebear

For the safety of other little ones that will be left in the care of these totally unconcerned, careless employees, I would definitely call the owner and tell them why you won't be back. You could be saving a broken leg or worse. This is exactly why I've never left either one of my babies with a groomer. I hear so many horror stories. I'm doing quite well trimming them myself. I just did my Bernie, but I don't clip him sort, I just trim his ears and thin his thick hair. You could start training his ears now and they start growing back out. Sorry you had such a bad experience. Don't let it go. Save a puppy...call.

My thoughts exactly! Eventhough you can let it go, there may be a chance you will be saving someone's precious dog from a traumatic experience. No need to kiss butt now, so raise some hell. A dog should NEVER be left alone with a grooming table. Bad bad bad.

Darlin Beauxs · 09-09-2008, 04:45 PM

I did call today. Although the owner didn't own up to it, I have a feeling maybe she knew about it already, if not, then she had me confused with someone who seen someting similar. She apologized, and agreed with me it shouldn't have happened, but she didn't say what she was going to do in the future to prevent it.

I pointed out to her that I was calling her because her employees may be a serious liability to her if a dog gets injured, and I know the lady is rough with dogs because of how she handled Darcy IN FRONT OF ME...I just felt that she was glossing it all over, and didn't want too many details of what I observed.

When I mentioned something about the hair cut, she said to bring her by "sometime later in the week" and she would fix it.

I was expecting more of an apology, more concern, and an offer to fix the haircut the same day (although I wouldn't have agreed to that unless I could have stood there the whole time).

To sum it up, I won't going back there, not even to the owner.

MyPeanutAbbyGra · 09-10-2008, 07:48 AM

That's too bad

I wish you knew who the pup that jumped off the table belonged to, so you could tell them what happened.

I would spread the word about what happened and warn people not to take their dog there, for fear that it would get hurt. I'm sure there are great groomers out there, but how the heck do we know which ones they are?

I've decided to groom Abby and Daisy myself. I've bought most of the supplies I need for less than one session for both of them. Plus I don't worry about them and I kind of enjoy doing it. If only Abby were more cooperative.
It will get better as time goes on, I'm sure.

Darlin Beauxs · 09-10-2008, 09:10 AM

I know what you mean. I was thinking I wish I would have stuck around that shopping center and asked everyone who pulled up if they had a white/cream shih tzu..kind of crazy, I know, but maybe this would have carried more weight if they would have lost TWO customers...and had to face down the mad parents of the puppy.

At any rate, I feel she could have came back with a more professional response. 3 Small dogs groomed a minimum of 4 times per year each works out to about $411..that's no small potatoes to me...I can't imagine wanting to throw business away. I also brush AND comb them the night before, because I feel if there are any tangles or snarls its my job to get them out, I can't be sure if anyone else would be as gentle, and I don't want to risk it.

My friends always make fun of me because they feel I pay too much for a wash, cut and style for my own hair ($40), and I always say if you find one hair stylist that can cut your hair to suit you, then the amount they charge is really small compared to all the tears and frustration from dealing with a bad haircut. I'm thinking the same may be true for finding that special groomer...I will keep looking..but until I find one, I think the kiddos are going the home hair cut route .)

09-07-2008, 03:33 PM	#16
gypsyqueen Donating Yorkie Yakker Join Date: Jun 2006 Location: Las Vegas. Posts: 955	sorry but she did a bad job You have a beautiful little girl and she butchered her along with there bad habits no way should you take her back

09-07-2008, 03:46 PM	#19
k2p1e Senior Yorkie Talker Join Date: Jun 2006 Location: NB Posts: 212	Some groomers who work one on one can have a dog done MUCH quicker. I do most yorkies in about one hour. the longest any dog has taken me is 4.5 hours and that was MY std poodle being put into a nice lamb trim (taking him down from 3 inches or hair to 1/2"...lots of work!!) __________________ Carla Reggie and Kenzie "Every puppy should have a boy"

09-07-2008, 03:50 PM	#20
spr377 Donating Yorkie Yakker Join Date: Jun 2007 Location: Upstate, NY Posts: 2,015	I would definitely tell the owner why she lost your business. I am a business owner, myself, and would appreciate the input from a client about an employee. An owner can't be there all the time, and would like to know if their business is left in good hands. __________________ Piper Leo Baby Piccolo

09-08-2008, 04:50 AM	#23
C C Kent YT Addict Join Date: Apr 2008 Location: Missouri Ozarks Posts: 452	You can get a bad cut anywhere, but the attitude toward the safety of a client's animal is deplorable. If I were the owner I would certainly want to know why I lost your business. If it doesn't cause her to change things....it's her business. __________________ Paris Sophie Bogus Maximus Chezzer Macy Gissimo

09-08-2008, 04:56 AM	#24
shirlblack Bailey's Mom Donating Member Join Date: Mar 2008 Location: NC Posts: 1,553	I would never go back and I would also talk to the owner. She has a right to know what kind of employees she has and this person probably would not have treated your dog like this is she had been present. For your baby to have been clinging to you and your husband when you got home sounds like she was abused to me. Things like this is why I started doing my own grooming. Good luck with your decision. __________________ Shirl and Bailey

09-07-2008, 03:45 PM	#18
gypsyqueen Donating Yorkie Yakker Join Date: Jun 2006 Location: Las Vegas. Posts: 955	[QUOTE=Darlin Beauxs;2225775]I know she feels better with less hair, and it is what husband wanted because when you hold her, you will be covered in short hairs. I use Pet silk and feed Merrick, and don't have this problem with my other dogs, just her. Does this happen with older Yorkies? I was expecting a short cut (she said it would be a #3 blade), but her face is NOTHING like I asked for, and her little ears are just horrible. I had just made her a bunch of the full size bows...and she can't wear them, she doesn't have enough topknot left Like I said, husband loved the shorter look of her body, but who can resist this cuddly bear cub? (look loofah dog always near....)[/QUOTEA 3blade is what I use on the body and I like but her face has no balance there long hairs sticking out they shaved the ears instead of tipping it just no pride in there work unexceptible

09-08-2008, 02:40 AM	#22
nancyfancypants YT Addict Join Date: Jan 2008 Location: Greater Pittsburgh area Posts: 293	Although the cut leaves a little to be desired, I'm more concerned about the nonchalant attitude about the other dog jumping off the table. I would definitely tell the owner of the shop about that incident and the response to it by both people who were there at the time. I'm sure everyone here saw the news story from awhile back about a dog that strangled in a groomer's care; these people need to know that they cannot leave someone's pet unattended on the table! What if that poor baby had been hurt?

09-08-2008, 05:25 AM	#25
pookiebear Donating YT 500 Club Member Join Date: Apr 2008 Location: Brunswick, Georgia. On the beach! Posts: 1,016	For the safety of other little ones that will be left in the care of these totally unconcerned, careless employees, I would definitely call the owner and tell them why you won't be back. You could be saving a broken leg or worse. This is exactly why I've never left either one of my babies with a groomer. I hear so many horror stories. I'm doing quite well trimming them myself. I just did my Bernie, but I don't clip him sort, I just trim his ears and thin his thick hair. You could start training his ears now and they start growing back out. Sorry you had such a bad experience. Don't let it go. Save a puppy...call. __________________ Bernie, Baxter, Bella and Blazer

09-08-2008, 04:45 PM	#26
Darlin Beauxs Donating Senior Yorkie Talker Join Date: Jul 2008 Location: Monroe, La, Us Posts: 1,326 Blog Entries: 1	Thanks everyone, I got up the nerve, I am going to call her first thing in the AM (they were closed today), I will let everyone know how it goes

09-09-2008, 04:45 PM	#28
Darlin Beauxs Donating Senior Yorkie Talker Join Date: Jul 2008 Location: Monroe, La, Us Posts: 1,326 Blog Entries: 1	I did call today. Although the owner didn't own up to it, I have a feeling maybe she knew about it already, if not, then she had me confused with someone who seen someting similar. She apologized, and agreed with me it shouldn't have happened, but she didn't say what she was going to do in the future to prevent it. I pointed out to her that I was calling her because her employees may be a serious liability to her if a dog gets injured, and I know the lady is rough with dogs because of how she handled Darcy IN FRONT OF ME...I just felt that she was glossing it all over, and didn't want too many details of what I observed. When I mentioned something about the hair cut, she said to bring her by "sometime later in the week" and she would fix it. I was expecting more of an apology, more concern, and an offer to fix the haircut the same day (although I wouldn't have agreed to that unless I could have stood there the whole time). To sum it up, I won't going back there, not even to the owner.

09-10-2008, 07:48 AM	#29
MyPeanutAbbyGra I love my baby girls! Donating Member Join Date: Jan 2008 Location: Indiana Posts: 2,718	That's too bad I wish you knew who the pup that jumped off the table belonged to, so you could tell them what happened. I would spread the word about what happened and warn people not to take their dog there, for fear that it would get hurt. I'm sure there are great groomers out there, but how the heck do we know which ones they are? I've decided to groom Abby and Daisy myself. I've bought most of the supplies I need for less than one session for both of them. Plus I don't worry about them and I kind of enjoy doing it. If only Abby were more cooperative. It will get better as time goes on, I'm sure. __________________ Tammy, Mama to Abby Grace Daisy Mae RIP Peanut & Chloe, ABBY 's WINSTON Within the heart of every stray Lies the singular desire to be loved

09-10-2008, 09:10 AM	#30
Darlin Beauxs Donating Senior Yorkie Talker Join Date: Jul 2008 Location: Monroe, La, Us Posts: 1,326 Blog Entries: 1	I know what you mean. I was thinking I wish I would have stuck around that shopping center and asked everyone who pulled up if they had a white/cream shih tzu..kind of crazy, I know, but maybe this would have carried more weight if they would have lost TWO customers...and had to face down the mad parents of the puppy. At any rate, I feel she could have came back with a more professional response. 3 Small dogs groomed a minimum of 4 times per year each works out to about $411..that's no small potatoes to me...I can't imagine wanting to throw business away. I also brush AND comb them the night before, because I feel if there are any tangles or snarls its my job to get them out, I can't be sure if anyone else would be as gentle, and I don't want to risk it. My friends always make fun of me because they feel I pay too much for a wash, cut and style for my own hair ($40), and I always say if you find one hair stylist that can cut your hair to suit you, then the amount they charge is really small compared to all the tears and frustration from dealing with a bad haircut. I'm thinking the same may be true for finding that special groomer...I will keep looking..but until I find one, I think the kiddos are going the home hair cut route .)