I know what you mean. I was thinking I wish I would have stuck around that shopping center and asked everyone who pulled up if they had a white/cream shih tzu..kind of crazy, I know, but maybe this would have carried more weight if they would have lost TWO customers...and had to face down the mad parents of the puppy.
At any rate, I feel she could have came back with a more professional response. 3 Small dogs groomed a minimum of 4 times per year each works out to about $411..that's no small potatoes to me...I can't imagine wanting to throw business away. I also brush AND comb them the night before, because I feel if there are any tangles or snarls its my job to get them out, I can't be sure if anyone else would be as gentle, and I don't want to risk it.
My friends always make fun of me because they feel I pay too much for a wash, cut and style for my own hair ($40), and I always say if you find one hair stylist that can cut your hair to suit you, then the amount they charge is really small compared to all the tears and frustration from dealing with a bad haircut. I'm thinking the same may be true for finding that special groomer...I will keep looking..but until I find one, I think the kiddos are going the home hair cut route .) |