So I finally got my Razr phone - Page 2 - YorkieTalk.com Forums

scoobiedooiscoo · 12-20-2007, 10:07 AM

i would think if you just got the phone they would let you exchange it at the store

abbie's mom · 12-20-2007, 10:11 AM

Quote:

Originally Posted by LunasMomma

oh, and somehow I'm in the Spanish version of hell too, so I don't understand the "we'll be right with you" messages in between all the muzak

Well, one of my pet peeves is hearing: "press 1 for English". HELLLOOOOO!? English is the chosen language of this country, and options should be given for other languages

LunasMomma · 12-20-2007, 11:44 AM

Well, after holding for a ridiculously long time, I accidentally hung up

I emailed customer "service" and asked them to send me the form. Also complained, not that it'll do any good, about the lousy service, and how my messages are delayed for hours and sometimes DAYS. Hopefully this will help prove that they breached the contract, so we don't have to pay the early termination fees

I will be returning the phone, the bluetooth, and the travel charger. After the holidays, we're switching to somewhere else, any suggestions? My hubby really needs to keep his number for business, so hopefully we'll be able to do that. I dunno, but we never ever had a problem until Sprint took over things. Nextel ROCKED!

Myzzbrat · 12-20-2007, 11:50 AM

No telling with sprint. Bad thing is when they send you a replacement its going to be a refurbished phone. You might have had better luck going into the store.

Myzzbrat · 12-20-2007, 11:51 AM

Quote:

Originally Posted by LunasMomma

Well, after holding for a ridiculously long time, I accidentally hung up

I emailed customer "service" and asked them to send me the form. Also complained, not that it'll do any good, about the lousy service, and how my messages are delayed for hours and sometimes DAYS. Hopefully this will help prove that they breached the contract, so we don't have to pay the early termination fees

I will be returning the phone, the bluetooth, and the travel charger. After the holidays, we're switching to somewhere else, any suggestions? My hubby really needs to keep his number for business, so hopefully we'll be able to do that. I dunno, but we never ever had a problem until Sprint took over things. Nextel ROCKED!

I love Cingular wireless or now the new AT&T.. Great rates not to bad on service and you can keep your numbers you already have now!!! I had switched from Verizon to Cingular and I kept my Verizon number.. And its not a hassle at all. Wish you all the luck.

LunasMomma · 12-20-2007, 12:48 PM

Quote:

Originally Posted by Myzzbrat

I love Cingular wireless or now the new AT&T.. Great rates not to bad on service and you can keep your numbers you already have now!!! I had switched from Verizon to Cingular and I kept my Verizon number.. And its not a hassle at all. Wish you all the luck.

We were thinking AT & T too, so we could get I Phones

Plus we'd get a super deal with our home phone, cells, and internet

We already have the internet and phone, so why not wireless too?

I called back a little while ago and got right through (to someone in India, I think), but they did email me the return label. Now I can drop it off at FedEx and start planning our escape

heatherjean8737 · 12-20-2007, 12:50 PM

Quote:

Originally Posted by LunasMomma

We were thinking AT & T too, so we could get I Phones

Plus we'd get a super deal with our home phone, cells, and internet

We already have the internet and phone, so why not wireless too?

I called back a little while ago and got right through (to someone in India, I think), but they did email me the return label. Now I can drop it off at FedEx and start planning our escape

That is great news! Good luck.

Myzzbrat · 12-20-2007, 01:42 PM

Quote:

Originally Posted by LunasMomma

We were thinking AT & T too, so we could get I Phones

Plus we'd get a super deal with our home phone, cells, and internet

We already have the internet and phone, so why not wireless too?

I called back a little while ago and got right through (to someone in India, I think), but they did email me the return label. Now I can drop it off at FedEx and start planning our escape

With the I-Phones. The only issue my bf has with it is the connection. Sometimes he gets no service in certain areas. That may not be an issue where you are at.. Besides that he LOVES his phone. He won't even take it back.. So

for the iphone per my bf.. LOL

Nikki+2 · 12-20-2007, 02:45 PM

We have Cingular and have always been very happy with them- although I guess that's the new AT&T now. I think I heard that there was a new law that companies had to let you keep your number. Anyone know anything about that?

Myzzbrat · 12-20-2007, 05:23 PM

Quote:

Originally Posted by Nikki+2

We have Cingular and have always been very happy with them- although I guess that's the new AT&T now. I think I heard that there was a new law that companies had to let you keep your number. Anyone know anything about that?

I'm not sure about the law portion of it but I do know that when you change carriers you do have the option of keeping your number and dont quote me but I do not think they charge you extra for it either. I wasn't charged any kind of fee.

xliloliverdiorx · 12-20-2007, 06:51 PM

SPRINT IS TERRIBLE! i spent 6 hours on the phone with them one time trying to get my boyfriend a new "comprible" phone that he could watch sprint tv on because on of their sales associates told him he could on the MOTO Q just so happens that they cannot. I hate sprint im sorry but they bother me their customer service is absolutly terrible i would never ever refer anyone to sprint.

JRo · 12-20-2007, 07:11 PM

My husband and I both have Razrs and we hate them. Awful battery life and poor connections. We're just waiting until we're eligible for free phones or at least a discount.

Myzzbrat · 12-20-2007, 07:28 PM

Quote:

Originally Posted by JRo

My husband and I both have Razrs and we hate them. Awful battery life and poor connections. We're just waiting until we're eligible for free phones or at least a discount.

Try ebay for your new discounted phones. They have specific ones for Cingular. Sorry to hear about your razr issues. I've had none of those issues at all. I actually get better connection then my bf does on his iphone.

JRo · 12-20-2007, 08:04 PM

Quote:

Originally Posted by Myzzbrat

Try ebay for your new discounted phones. They have specific ones for Cingular. Sorry to hear about your razr issues. I've had none of those issues at all. I actually get better connection then my bf does on his iphone.

Thanks! That's a good idea.

mojo · 12-20-2007, 08:27 PM

I have a razr (my 2nd one) and I have no problems with it; I really like that phone. We are with at&t and half my phone conversations drop out and I can't even hear what the other person is saying, so I personally don't recommend that. Wondering if verizon is any good?.

12-20-2007, 10:07 AM	#16
scoobiedooiscoo Donating YT 500 Club Member Join Date: Jun 2007 Location: Texas Posts: 1,423	i would think if you just got the phone they would let you exchange it at the store __________________ [url]http://www.dogster.com/dogs/585863

12-20-2007, 11:44 AM	#18
LunasMomma Izzy's Momma Too! Donating Member Join Date: Nov 2006 Location: Stuart, Florida Posts: 8,799	Well, after holding for a ridiculously long time, I accidentally hung up I emailed customer "service" and asked them to send me the form. Also complained, not that it'll do any good, about the lousy service, and how my messages are delayed for hours and sometimes DAYS. Hopefully this will help prove that they breached the contract, so we don't have to pay the early termination fees I will be returning the phone, the bluetooth, and the travel charger. After the holidays, we're switching to somewhere else, any suggestions? My hubby really needs to keep his number for business, so hopefully we'll be able to do that. I dunno, but we never ever had a problem until Sprint took over things. Nextel ROCKED! __________________ Tracy, Mom to Izzy and Luna

12-20-2007, 02:45 PM	#24
Nikki+2 I heart Sugar Donating Member Join Date: Mar 2006 Location: Florida Posts: 7,373	We have Cingular and have always been very happy with them- although I guess that's the new AT&T now. I think I heard that there was a new law that companies had to let you keep your number. Anyone know anything about that? __________________ "If you have men who will exclude any of God’s creatures from the shelter of compassion and pity, you will have men who will deal likewise with their fellow men." — St. Francis of Assisi, 1181-1226

12-20-2007, 06:51 PM	#26
xliloliverdiorx YT Addict Join Date: Apr 2007 Location: Wisconsin Posts: 301	SPRINT IS TERRIBLE! i spent 6 hours on the phone with them one time trying to get my boyfriend a new "comprible" phone that he could watch sprint tv on because on of their sales associates told him he could on the MOTO Q just so happens that they cannot. I hate sprint im sorry but they bother me their customer service is absolutly terrible i would never ever refer anyone to sprint. __________________ Member of the Little Gentleman's Club

12-20-2007, 07:11 PM	#27
JRo Donating YT 500 Club Member Join Date: Apr 2007 Location: Massachusetts Posts: 680	My husband and I both have Razrs and we hate them. Awful battery life and poor connections. We're just waiting until we're eligible for free phones or at least a discount. __________________ ~ Tucker's Mommy ~ Proud Member of The Little Gentlemens Club Tucker loves Holly

12-20-2007, 11:50 AM	#19
Myzzbrat Currently Suspended! Join Date: Feb 2007 Location: Coco's World Posts: 1,341	No telling with sprint. Bad thing is when they send you a replacement its going to be a refurbished phone. You might have had better luck going into the store.

12-20-2007, 08:27 PM	#30
mojo Donating YT 500 Club Member Join Date: Feb 2005 Location: Here, there Posts: 2,693	I have a razr (my 2nd one) and I have no problems with it; I really like that phone. We are with at&t and half my phone conversations drop out and I can't even hear what the other person is saying, so I personally don't recommend that. Wondering if verizon is any good?. __________________ Bella (I miss you) Sachi Emmy