Bad, bad, Bad....... - YorkieTalk.com Forums

margiepickens · 01-09-2013, 08:55 PM

Bad, Bad experience today. I took Lexi to a new groomer today. I saw what looked like a cute little grooming shop not to far from where I live. I called asked a few questions and felt pretty good. It was a woman who said she had been grooming since 1965. After all, she invited me to stay during the groom. I decided to do just that. She started out immediately running the shaver right down Lexi's back. Not really getting to know Lexi or acting like she wanted to make Lexi seem comfortable. She seemed a bit rough and Lexi was getting a bit anxious. I kept watching and then Lexi turned her head quickly and she yelled 'No' at her. And she hit Lexi upside the head. I was thinking to myself, maybe Lexi scared her and that was her reaction. But she kept talking really mean to Lexi. Then she turns to me and says 'She's a spoiled little brat, isn't she?' I said no, she's not. Then she said but she's a momma's girl. I said no not really. She really adores my husband. Well, things got rougher and louder. But after 25 minutes I was thinking ok we are almost finished. Then Lexi moved again and again this woman smacked her on the head shouting 'no' I said 'ok, I don't like this' She said 'you don't? I said 'we're done. Here's your money. (I threw it on her desk.) 'We won't be back and you shouldn't be in the dog grooming business' I grabbed Lexi from the grooming table and we walked out. I cuddled my little one outside of her shop, buckled her in and left. I was just so thankful I was there the whole time. I can't even imagine what could have happened. I think I am going to be looking at grooming her myself. Don't know if I can do it, but I know nobody is going to do that kind of thing to my dog again. Trying to decide what I am going to do so no other animal has to endure this. Right in front of me!!!! I was thinking about the BBB. She doesn't have a website, so I can't leave a bad review. Gotta do something though. Lexi is fine. She got cuddles, a new chewie, collar and got lots of pets, hugs and more cuddles this afternoon. WOW!!! My heart is still beating faster than it should be.

lynzy420 · 01-09-2013, 09:01 PM

Quote:

Originally Posted by margiepickens

Bad, Bad experience today. I took Lexi to a new groomer today. I saw what looked like a cute little grooming shop not to far from where I live. I called asked a few questions and felt pretty good. It was a woman who said she had been grooming since 1965. After all, she invited me to stay during the groom. I decided to do just that. She started out immediately running the shaver right down Lexi's back. Not really getting to know Lexi or acting like she wanted to make Lexi seem comfortable. She seemed a bit rough and Lexi was getting a bit anxious. I kept watching and then Lexi turned her head quickly and she yelled 'No' at her. And she hit Lexi upside the head. I was thinking to myself, maybe Lexi scared her and that was her reaction. But she kept talking really mean to Lexi. Then she turns to me and says 'She's a spoiled little brat, isn't she?' I said no, she's not. Then she said but she's a momma's girl. I said no not really. She really adores my husband. Well, things got rougher and louder. But after 25 minutes I was thinking ok we are almost finished. Then Lexi moved again and again this woman smacked her on the head shouting 'no' I said 'ok, I don't like this' She said 'you don't? I said 'we're done. Here's your money. (I threw it on her desk.) 'We won't be back and you shouldn't be in the dog grooming business' I grabbed Lexi from the grooming table and we walked out. I cuddled my little one outside of her shop, buckled her in and left. I was just so thankful I was there the whole time. I can't even imagine what could have happened. I think I am going to be looking at grooming her myself. Don't know if I can do it, but I know nobody is going to do that kind of thing to my dog again. Trying to decide what I am going to do so no other animal has to endure this. Right in front of me!!!! I was thinking about the BBB. She doesn't have a website, so I can't leave a bad review. Gotta do something though. Lexi is fine. She got cuddles, a new chewie, collar and got lots of pets, hugs and more cuddles this afternoon. WOW!!! My heart is still beating faster than it should be.

Ohhhh, why did you pay her? She deserved a, never mind....Sorry you went through this, grooming yourself is not so bad after the 150th time or so they actually start looking like Yorkies and not chi's!

brezofleur · 01-09-2013, 09:15 PM

Is she on Yelp?

That is AWFUL!!

Good for you for walking out. I don't know if I would have paid though...how awful. Poor Lexi! I hope this doesn't turn her off from other groomers

Lovetodream88 · 01-09-2013, 09:19 PM

I sat there reading that with my mouth wide open that is so terrible. I would report her to animal control or the police or some where that is not right and she needs to be reported for animal abuse.

GuinnessStout · 01-09-2013, 10:18 PM

Quote:

Originally Posted by lynzy420

Ohhhh, why did you pay her? She deserved a, never mind....Sorry you went through this, grooming yourself is not so bad after the 150th time or so they actually start looking like Yorkies and not chi's!

Better yet why didn't you say no and smack her in the head

Clyde_Dexter · 01-09-2013, 10:21 PM

Quote:

Originally Posted by GuinnessStout

Better yet why didn't you say no and smack her in the head

Haha

& I'm really sorry for your treatment at the grooming place. That is more than unacceptable.

yorkietalkjilly · 01-09-2013, 10:30 PM

Disgraceful! Wonder how many little dogs she scares to death this way while the unsuspecting owners are at work or sitting home thinking their baby is getting caring grooming? It's stressful enough for those little ones to get groomed, let alone at the complete mercy of a witch like this!!! No wonder some of them come home spent!

My lil friend · 01-09-2013, 10:46 PM

WOW!! Im not sure that I wouldnt of taken the shears to her. Grooming isnt that difficult,but you will need to take it really slow with Lexi,she may not like the sound of the shears anymore. You can do this and then you dont have to wonder what is going with your baby.

margiepickens · 01-09-2013, 11:04 PM

Thanks everyone for the support. Yeah, I wondered why I paid her after I left, but I also wondered why I didn't smack her a good one and yell 'No' at her. The more I think about it the madder I get and I worry about how many little ones she has mistreated over the years. She had some pictures on the wall that lead me to believe she could have been a breeder. Not of yorkies, but like wire haired terriers. I think I was traumatized by the whole thing. Lexi seems to be fine, sleeping comfortably beside me.

Marhcarter · 01-09-2013, 11:31 PM

Quote:

Originally Posted by Lovetodream88

I sat there reading that with my mouth wide open that is so terrible. I would report her to animal control or the police or some where that is not right and she needs to be reported for animal abuse.

I agree. I would have had an absolute meltdown and ...well, I just don't know what I would do. I'm really mad just reading this. I am so glad you went in with her!!!!!!

I think you should still report this to the local humane society or spca, or even file a police report just to have a record of this on the books. Maybe write a big long nasty letter to the better business bureau and maybe a letter to the editor of the local paper. One of our news channels in Chattanooga has an investigative reporter who confronts businesses that viewers have complained about. Maybe you have something like that locally? That woman needs to be shut down. Was it a newly opened storefront? If so, find out where she was before and why she moved. (Sorry, I am like a dog with a bone about this kind of stuff

)

kjc · 01-10-2013, 12:10 AM

That's so sad. I'd file assault charges against her.

Verbena · 01-10-2013, 05:02 AM

After the first time she hit my dog. I would have asked her to put down the shaver. Then I would have grabbed my dog and said we are done. Don't you ever hit a dog again. I would say you are not charging me right. if she said yes i would pick up my phone and call the police. Then I would have reported. I would never let any dog be put through that. But that is just me

TxVicki · 01-10-2013, 05:15 AM

Quote:

Originally Posted by Verbena

After the first time she hit my dog. I would have asked her to put down the shaver. Then I would have grabbed my dog and said we are done. Don't you ever hit a dog again. I would say you are not charging me right. if she said yes i would pick up my phone and call the police. Then I would have reported. I would never let any dog be put through that. But that is just me

OMG I am so sorry this happened. I was have called the police.

MishyMish · 01-10-2013, 05:21 AM

After she hit the dog the first time... I would have told her that's not how I roll. Do NOT hit my dog. If there was a second that would be the end of that and no, I would not pay her. I'd contact the police myself if necessary.

horsnaround · 01-10-2013, 06:54 AM

That's why I groom my own. So sorry For poor Lexie I am sure she was saying what the heck

01-09-2013, 08:55 PM	#1
margiepickens Donating YT 500 Club Member Join Date: Dec 2011 Location: Chandler, AZ Posts: 726	Bad, bad, Bad....... Bad, Bad experience today. I took Lexi to a new groomer today. I saw what looked like a cute little grooming shop not to far from where I live. I called asked a few questions and felt pretty good. It was a woman who said she had been grooming since 1965. After all, she invited me to stay during the groom. I decided to do just that. She started out immediately running the shaver right down Lexi's back. Not really getting to know Lexi or acting like she wanted to make Lexi seem comfortable. She seemed a bit rough and Lexi was getting a bit anxious. I kept watching and then Lexi turned her head quickly and she yelled 'No' at her. And she hit Lexi upside the head. I was thinking to myself, maybe Lexi scared her and that was her reaction. But she kept talking really mean to Lexi. Then she turns to me and says 'She's a spoiled little brat, isn't she?' I said no, she's not. Then she said but she's a momma's girl. I said no not really. She really adores my husband. Well, things got rougher and louder. But after 25 minutes I was thinking ok we are almost finished. Then Lexi moved again and again this woman smacked her on the head shouting 'no' I said 'ok, I don't like this' She said 'you don't? I said 'we're done. Here's your money. (I threw it on her desk.) 'We won't be back and you shouldn't be in the dog grooming business' I grabbed Lexi from the grooming table and we walked out. I cuddled my little one outside of her shop, buckled her in and left. I was just so thankful I was there the whole time. I can't even imagine what could have happened. I think I am going to be looking at grooming her myself. Don't know if I can do it, but I know nobody is going to do that kind of thing to my dog again. Trying to decide what I am going to do so no other animal has to endure this. Right in front of me!!!! I was thinking about the BBB. She doesn't have a website, so I can't leave a bad review. Gotta do something though. Lexi is fine. She got cuddles, a new chewie, collar and got lots of pets, hugs and more cuddles this afternoon. WOW!!! My heart is still beating faster than it should be.

01-09-2013, 09:15 PM	#3
brezofleur Donating YT Addict Join Date: Dec 2011 Location: Las Vegas, NV Posts: 6,982	Is she on Yelp? That is AWFUL!! Good for you for walking out. I don't know if I would have paid though...how awful. Poor Lexi! I hope this doesn't turn her off from other groomers __________________ Heather Zeus \| Thalia

01-09-2013, 09:19 PM	#4
Lovetodream88 Yorkie mom of 4 Donating YT Member Join Date: Feb 2008 Location: LaPlata, Md Posts: 23,249	I sat there reading that with my mouth wide open that is so terrible. I would report her to animal control or the police or some where that is not right and she needs to be reported for animal abuse. __________________ Taylor My babies Joey, Penny ,Ollie & Dixie Callie Mae, you will forever be in my heart!

01-09-2013, 10:30 PM	#7
yorkietalkjilly ♥ Love My Tibbe! ♥ Donating Member Join Date: Feb 2011 Location: D/FW, Texas Posts: 22,140	Disgraceful! Wonder how many little dogs she scares to death this way while the unsuspecting owners are at work or sitting home thinking their baby is getting caring grooming? It's stressful enough for those little ones to get groomed, let alone at the complete mercy of a witch like this!!! No wonder some of them come home spent! __________________ Jeanie and Tibbe One must do the best one can. You may get some marks for a very imperfect answer: you will certainly get none for leaving the question alone. C. S. Lewis

01-10-2013, 12:10 AM	#11
kjc I♥PeekTinkySaph&Finny Donating Member Join Date: May 2009 Location: Baltimore, Maryland Posts: 18,872	That's so sad. I'd file assault charges against her. __________________ Kat Chloe Lizzy PeekABooTinkerbell SapphireInfinity

01-09-2013, 10:46 PM	#8
My lil friend Donating YT 1000 Club Member Join Date: Mar 2011 Location: FtWorth,TX,USA Posts: 3,269	WOW!! Im not sure that I wouldnt of taken the shears to her. Grooming isnt that difficult,but you will need to take it really slow with Lexi,she may not like the sound of the shears anymore. You can do this and then you dont have to wonder what is going with your baby.

01-09-2013, 11:04 PM	#9
margiepickens Donating YT 500 Club Member Join Date: Dec 2011 Location: Chandler, AZ Posts: 726	Thanks everyone for the support. Yeah, I wondered why I paid her after I left, but I also wondered why I didn't smack her a good one and yell 'No' at her. The more I think about it the madder I get and I worry about how many little ones she has mistreated over the years. She had some pictures on the wall that lead me to believe she could have been a breeder. Not of yorkies, but like wire haired terriers. I think I was traumatized by the whole thing. Lexi seems to be fine, sleeping comfortably beside me.

01-10-2013, 05:02 AM	#12
Verbena Donating YT 3000 Club Member Join Date: Jul 2012 Location: with my flying monkeys Posts: 15,620 Blog Entries: 7	After the first time she hit my dog. I would have asked her to put down the shaver. Then I would have grabbed my dog and said we are done. Don't you ever hit a dog again. I would say you are not charging me right. if she said yes i would pick up my phone and call the police. Then I would have reported. I would never let any dog be put through that. But that is just me __________________ Teri . . . Galen Jameson Frazier Seraphina Luna Rosencrantz, Saber Tooth Tiger, Pussy Willow Pandora Guildenstern

01-10-2013, 05:21 AM	#14
MishyMish o°.Reign Rules My ♥.°o Donating Member Join Date: Feb 2012 Location: .o°•.Yorkie Bliss.O•°o. Posts: 1,426	After she hit the dog the first time... I would have told her that's not how I roll. Do NOT hit my dog. If there was a second that would be the end of that and no, I would not pay her. I'd contact the police myself if necessary. __________________ The Best Thing That Has Happened To Me, Was Getting My Furkids.

01-10-2013, 06:54 AM	#15
horsnaround ♥Trained by my pups♥ Donating YT 500 Club Member Join Date: Nov 2010 Location: with my yorkies Posts: 11,726 Blog Entries: 1	That's why I groom my own. So sorry For poor Lexie I am sure she was saying what the heck __________________ loving life with my furry friends