Bad, bad, Bad....... Bad, Bad experience today. I took Lexi to a new groomer today. I saw what looked like a cute little grooming shop not to far from where I live. I called asked a few questions and felt pretty good. It was a woman who said she had been grooming since 1965. After all, she invited me to stay during the groom. I decided to do just that. She started out immediately running the shaver right down Lexi's back. Not really getting to know Lexi or acting like she wanted to make Lexi seem comfortable. She seemed a bit rough and Lexi was getting a bit anxious. I kept watching and then Lexi turned her head quickly and she yelled 'No' at her. And she hit Lexi upside the head. :eek: I was thinking to myself, maybe Lexi scared her and that was her reaction. But she kept talking really mean to Lexi. Then she turns to me and says 'She's a spoiled little brat, isn't she?' I said no, she's not. Then she said but she's a momma's girl. I said no not really. She really adores my husband. Well, things got rougher and louder. But after 25 minutes I was thinking ok we are almost finished. Then Lexi moved again and again this woman smacked her on the head shouting 'no' I said 'ok, I don't like this' She said 'you don't? I said 'we're done. Here's your money. (I threw it on her desk.) 'We won't be back and you shouldn't be in the dog grooming business' I grabbed Lexi from the grooming table and we walked out. I cuddled my little one outside of her shop, buckled her in and left. I was just so thankful I was there the whole time. I can't even imagine what could have happened. I think I am going to be looking at grooming her myself. Don't know if I can do it, but I know nobody is going to do that kind of thing to my dog again. Trying to decide what I am going to do so no other animal has to endure this. Right in front of me!!!! I was thinking about the BBB. She doesn't have a website, so I can't leave a bad review. Gotta do something though. Lexi is fine. She got cuddles, a new chewie, collar and got lots of pets, hugs and more cuddles this afternoon. WOW!!! My heart is still beating faster than it should be. |
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Is she on Yelp? That is AWFUL!! Good for you for walking out. I don't know if I would have paid though...how awful. Poor Lexi! I hope this doesn't turn her off from other groomers :( |
I sat there reading that with my mouth wide open that is so terrible. I would report her to animal control or the police or some where that is not right and she needs to be reported for animal abuse. |
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& I'm really sorry for your treatment at the grooming place. That is more than unacceptable. |
Disgraceful! Wonder how many little dogs she scares to death this way while the unsuspecting owners are at work or sitting home thinking their baby is getting caring grooming? It's stressful enough for those little ones to get groomed, let alone at the complete mercy of a witch like this!!! No wonder some of them come home spent! |
WOW!! Im not sure that I wouldnt of taken the shears to her. Grooming isnt that difficult,but you will need to take it really slow with Lexi,she may not like the sound of the shears anymore. You can do this and then you dont have to wonder what is going with your baby. |
Thanks everyone for the support. Yeah, I wondered why I paid her after I left, but I also wondered why I didn't smack her a good one and yell 'No' at her. The more I think about it the madder I get and I worry about how many little ones she has mistreated over the years. She had some pictures on the wall that lead me to believe she could have been a breeder. Not of yorkies, but like wire haired terriers. I think I was traumatized by the whole thing. Lexi seems to be fine, sleeping comfortably beside me. |
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That's so sad. I'd file assault charges against her. |
After the first time she hit my dog. I would have asked her to put down the shaver. Then I would have grabbed my dog and said we are done. Don't you ever hit a dog again. I would say you are not charging me right. if she said yes i would pick up my phone and call the police. Then I would have reported. I would never let any dog be put through that. But that is just me |
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OMG I am so sorry this happened. I was have called the police. |
After she hit the dog the first time... I would have told her that's not how I roll. Do NOT hit my dog. If there was a second that would be the end of that and no, I would not pay her. I'd contact the police myself if necessary. |
That's why I groom my own. So sorry For poor Lexie I am sure she was saying what the heck :( |
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