Dolly got big wound from her groomer for the Second time!!! - Page 2 - YorkieTalk.com Forums

jmdt · 01-05-2009, 12:10 PM

I can't believe you actually tipped her.

No offense ARE YOU CRAZY!!!

COCO

PEBBLES

TRIXIE

SRD · 01-05-2009, 12:21 PM

Quote:

Originally Posted by jmdt

I can't believe you actually tipped her.

No offense ARE YOU CRAZY!!!

COCO

PEBBLES

TRIXIE

well, I tipped her before I found out what happened. I was in a hurry to get home, so I used my credit card to pay before they even took Dolly out and I put the tips along with the charge for the grooming job on the receipt, I thought that way I can leave right after they brought her out!

chachi · 01-05-2009, 12:37 PM

They shouldnt have even charged you for that groom. I just think the whole thing is terrible. They should be ashamed

Yorkiekids · 01-05-2009, 12:50 PM

I would never go back there again. Piper and Sebastian both had sore eyes from cuts around there eyes. My vet said never go there again, and I haven't. I have a new groomer that works out of her house, and she's wonderful.

luvfla · 01-05-2009, 01:02 PM

I hope it was the vet who stiched her & not a tech! I would definately call & talk to the vet. There is NO excuse for a wound that needs stitches.
Once a groomer scratched Keegans cornea, after seeing the vet I called her & she said nothing happened. I never went back.

JoeyP · 01-05-2009, 01:08 PM

This is VERY unprofessional on ALL counts
A groomer who Cuts your dog

... and then the Vet who Stitches her and doesn't call you or AT LEAST meet you when you come to pick her up and give you instructions as to her aftercare

I'd be steaming mad

SRD · 01-05-2009, 01:37 PM

I just talked to the vet manager, well, lets just say, it was basically a waste of time and energy. she told me that she's sorry, and that things happen, they are doing the best they can, they didn't have to put in stitches, but they are doing it for my benefit, and she would give me a $25 gift certificate toward future services. she made me feel that I am doing this because of the money.

well, guess what, I just spent $35 on someone to cut my dogs leg open, now Im here to get $25 so in the future Dolly can get another wound from them again. I am so mad that I cannot even express myself.

but unfortunately I might have to stay with the vet (not the groomer though), I know Dolly's specific vet (who is off today) personally, she is very nice, she is a young vet, very loving toward animals, she has done so much for Dolly, and she owns a yorkie as well, we usually go to the dog park together, she's given me so many advice on how to care for Dolly during special times. and most importantly, Dolly loves her, whenever we are out of town, she is the one to baby-sit DOlly and I don't have to worry about a thing. and I just cannot do it to Dolly.

Jessbell · 01-05-2009, 01:39 PM

Oh my gosh, that is unbelievable! How awful! I cantt believe they actually di that! You really should complain BIG time in my opinion. Surely that sort of conduct can geta a place shut down?! I mean, it's not like they haven't done it before either, is it? You should check with the other people you know who use the same place to see if they've had similar experiences. Bet they have, and if so you may be able to actually do something about it.

Hope Dolly's leg gets better really soon, send her a snuggle from me, wont you?

Jess

jmdt · 01-05-2009, 01:44 PM

What do you mean that they didn't "have" to put the stitches in. Would they just have let your dog bleed? If the wound was severe enough to get stitches then it certainly was a big deal. Did you ask why you were not notified when the dog was hurt. I still can't believe what I'm reading. Call your "friend" the vet and tell her what just happened.

COCO

PEBBLES

TRIXIE

Katylou · 01-05-2009, 01:44 PM

There must somewhere you could report this vet for treating your baby without written authority. I have to sign a release for any treatment my vet recommends. I would certainly find some way to report this.

SRD · 01-05-2009, 01:57 PM

Quote:

Originally Posted by jmdt

What do you mean that they didn't "have" to put the stitches in. Would they just have let your dog bleed? If the wound was severe enough to get stitches then it certainly was a big deal. Did you ask why you were not notified when the dog was hurt. I still can't believe what I'm reading. Call your "friend" the vet and tell her what just happened.

COCO

PEBBLES

TRIXIE

she was telling me that the wound was not servere enough for stitches, but they did it anyways so she can heal faster. she said it was no big deal is why they did not contact me, and she's had similar issues before and the other owners actually appreciate them having done so! Im in shock, I cannot believe this is happening to me. now I have to go get some pain med and she kept on licking the area, could I spray some bitter apple?

and what department could I possibly report this to?

thanks you all for the help and support!

chloesMama · 01-05-2009, 02:10 PM

Quote:

Originally Posted by SRD;2403446[COLOR=red

]I just talked to the[/COLOR] vet manager, well, lets just say, it was basically a waste of time and energy. she told me that she's sorry, and that things happen, they are doing the best they can, they didn't have to put in stitches, but they are doing it for my benefit, and she would give me a $25 gift certificate toward future services. she made me feel that I am doing this because of the money.

well, guess what, I just spent $35 on someone to cut my dogs leg open, now Im here to get $25 so in the future Dolly can get another wound from them again. I am so mad that I cannot even express myself.

but unfortunately I might have to stay with the vet (not the groomer though), I know Dolly's specific vet (who is off today) personally, she is very nice, she is a young vet, very loving toward animals, she has done so much for Dolly, and she owns a yorkie as well, we usually go to the dog park together, she's given me so many advice on how to care for Dolly during special times. and most importantly, Dolly loves her, whenever we are out of town, she is the one to baby-sit DOlly and I don't have to worry about a thing. and I just cannot do it to Dolly.

Is the office owned by your friend ( Dolly's vet) and other vets and the manager just assist them ? If so I would make sure to tell your friend about this and about the ridiculous treatment you received from her personnel. I know my vet owns her office with another vet and they would never put up with that. Even if she doesn't own it , if she is the vet I would have her talk with the manager about the way they handle business and animals !

janelles · 01-05-2009, 02:11 PM

I can't believe they had the nerve to do anything without your permission. That must have been some cut. I would never take my dog back to her, but first, she would get a piece of my mind.

SusieQ_61397 · 01-05-2009, 02:12 PM

That poor dear! I would never ever take her back there again! I've never taken my yorkie to a groomer b/c I'm afraid something like you mentioned would happen to him. And I would not want that to happen!

annamalyssa · 01-05-2009, 02:15 PM

Quote:

Originally Posted by SRD

ya, she charged me for the grooming job, as well as taking my $5 tip without guilt. I am calling the owner of the vet about this, since the grooming service is part of it!

wow! I am so very sorry this happened to your baby, I hope that she gets reprimanded when you report it.. that is just insane and definatelynot ok for her to lt you find out on your own

she should have said something... Again I am sorry this happened to your sweet baby, she is just adorable and this woman should feel terrible about hurting her

01-05-2009, 12:37 PM	#18
chachi I Love My Yorkies Donating Member Join Date: Feb 2005 Location: Indianapolis, Indiana Posts: 37,147	They shouldnt have even charged you for that groom. I just think the whole thing is terrible. They should be ashamed __________________ Chachi's & Jewels Mom Jewels http://www.dogster.com/?132431 Chachi http://www.dogster.com/?132427

01-05-2009, 12:50 PM	#19
Yorkiekids Piper & Sebastian Donating Member Join Date: Jul 2007 Location: florida Posts: 14,495	I would never go back there again. Piper and Sebastian both had sore eyes from cuts around there eyes. My vet said never go there again, and I haven't. I have a new groomer that works out of her house, and she's wonderful. __________________ Susan, Piper ,Harley & Suiki

01-05-2009, 01:08 PM	#21
JoeyP YT 1000 Club Member Join Date: Dec 2008 Location: Miami, FL,USA Posts: 1,005	This is VERY unprofessional on ALL counts A groomer who Cuts your dog ... and then the Vet who Stitches her and doesn't call you or AT LEAST meet you when you come to pick her up and give you instructions as to her aftercare I'd be steaming mad __________________ Mike and Zach's Dadd

01-05-2009, 01:37 PM	#22
SRD Donating Senior Yorkie Talker Join Date: Nov 2006 Location: Orlando Posts: 490	I just talked to the vet manager, well, lets just say, it was basically a waste of time and energy. she told me that she's sorry, and that things happen, they are doing the best they can, they didn't have to put in stitches, but they are doing it for my benefit, and she would give me a $25 gift certificate toward future services. she made me feel that I am doing this because of the money. well, guess what, I just spent $35 on someone to cut my dogs leg open, now Im here to get $25 so in the future Dolly can get another wound from them again. I am so mad that I cannot even express myself. but unfortunately I might have to stay with the vet (not the groomer though), I know Dolly's specific vet (who is off today) personally, she is very nice, she is a young vet, very loving toward animals, she has done so much for Dolly, and she owns a yorkie as well, we usually go to the dog park together, she's given me so many advice on how to care for Dolly during special times. and most importantly, Dolly loves her, whenever we are out of town, she is the one to baby-sit DOlly and I don't have to worry about a thing. and I just cannot do it to Dolly. __________________ Mommymy princesses Shorty & Dolly

01-05-2009, 02:12 PM	#29
SusieQ_61397 Senior Yorkie Talker Join Date: Oct 2008 Location: Clarksville, AR USA Posts: 81	That poor dear! I would never ever take her back there again! I've never taken my yorkie to a groomer b/c I'm afraid something like you mentioned would happen to him. And I would not want that to happen! __________________ *Susie Q*...proud owner of Jack

01-05-2009, 12:10 PM	#16
jmdt YT 3000 Club Member Join Date: Oct 2008 Location: Long Island, NY USA Posts: 3,498	I can't believe you actually tipped her. No offense ARE YOU CRAZY!!! COCO PEBBLES TRIXIE

01-05-2009, 01:02 PM	#20
luvfla YT 3000 Club Member Join Date: Oct 2008 Location: Satellite Beach, FL Posts: 3,691	I hope it was the vet who stiched her & not a tech! I would definately call & talk to the vet. There is NO excuse for a wound that needs stitches. Once a groomer scratched Keegans cornea, after seeing the vet I called her & she said nothing happened. I never went back.

01-05-2009, 01:39 PM	#23
Jessbell YT Addict Join Date: Sep 2008 Location: Dartmoor, Devon, UK Posts: 468	Oh my gosh, that is unbelievable! How awful! I cantt believe they actually di that! You really should complain BIG time in my opinion. Surely that sort of conduct can geta a place shut down?! I mean, it's not like they haven't done it before either, is it? You should check with the other people you know who use the same place to see if they've had similar experiences. Bet they have, and if so you may be able to actually do something about it. Hope Dolly's leg gets better really soon, send her a snuggle from me, wont you? Jess

01-05-2009, 01:44 PM	#24
jmdt YT 3000 Club Member Join Date: Oct 2008 Location: Long Island, NY USA Posts: 3,498	What do you mean that they didn't "have" to put the stitches in. Would they just have let your dog bleed? If the wound was severe enough to get stitches then it certainly was a big deal. Did you ask why you were not notified when the dog was hurt. I still can't believe what I'm reading. Call your "friend" the vet and tell her what just happened. COCO PEBBLES TRIXIE

01-05-2009, 01:44 PM	#25
Katylou Donating Senior Yorkie Talker Join Date: May 2008 Location: Florida Posts: 335	There must somewhere you could report this vet for treating your baby without written authority. I have to sign a release for any treatment my vet recommends. I would certainly find some way to report this.

01-05-2009, 02:11 PM	#28
janelles YT Addict Join Date: Sep 2007 Location: Canada Posts: 324	I can't believe they had the nerve to do anything without your permission. That must have been some cut. I would never take my dog back to her, but first, she would get a piece of my mind.