Beyond mad!!!

[Wight Witch]

OMG!

Good for you for walking out.

[Rae Rae]

I'm so sorry you were treated like that. It seems like there are so many vets out there that don't even care about animals, they just want a paycheck. I'm glad you left! I don't think you should have to pay, they didn't do anything for you.

[hartygirl]

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[hartygirl]

Spell check ate my post!?!

We are proud of you for walking out of there! That Paris comment was way un called for, what a buttface!

If I had to deal with all of that I would be crying my eyes out right now. Im glad Mikey was able to get home early to be there for you!

If I may offer a little info; we chose our vet partially because of his crazy loyal patients, we have waited over an hour in a full waiting room to see him. So if you are waiting a while at your next visit maybe it will be a sign that he/she really takes their time. Also ask others that are waiting, unless they call you a name then tell them to suck it! JK!

Hugs to the girls and Snoot!

PS Brady sends a wink to Paisley

[slspackers]

I think you did the right thing. It sounds like you handled like an adult and not a child throwing a tantrum. This is called posture. I hope you can find a good vet.

[Alisteretc]

I used to be a vet tech for years and where I live that vet office would probably not last long. I believe sanitation is part of the law, especially sharing the poo on the thermometer!! Here a thermometer has to either have disposable sheaths, which ar changed after each dog, or they have several which have to be soaked in a disinfecting solution after each dog. I am pretty darn sure the tech was breaking the law.

As far as the cleanliness of the office, if smell was the only issue, that could be explained by having a very stinky emergency that cause it before the clinic opened, however, if the place LOOKED unclean, then someone wasn't doing their job. Cleanliness is so very important (germs, parvo, etc) and a vet MUST be aware of that so by having a dirty clinic they are telling you right there that they could care less about the welfare of their clients animals.

The receptionist was just plain ignorant. I get these kinds of comments whenever I take Alastor out. He is pretty much always in his stroller, purse or just being held. the little guy is only 2 1/2lbs, so there is no way I am having him walk around people who could step on him etc. besides, he LIKES being off the ground. The receptionist may or may not be a reflection on the clinic, in this case I think she surly is.

The vet is pathetic, IMO. There are several around here who seem to think that we pet owners should bow down to their all knowing expertise of all things animal. Does it really matter if the vet truly does "know" something we do not about vaccinations etc. Their job, as well as taking care of our pets, is to help educate us, the pet owners, as to how best take care of our pets, and to answer all our questions respectfully. I have a feeling he probably washed over your questions because he was most likely intimidated by your interest and didn't even know the answers to your questions or even understand the issues.

You did the right thing by protecting your pups. Who knows if they even refrigerate the vaccinations properly, use expired vaccinations etc. Because of the obvious lack of care they show elseware. I certainly would NOT be suprized.

Perhaps you can write a letter to the editor if reporting them fails, so at least other pet owners will be warned.

[kezza]

Totally unprofessional!!! good for you for walking out! how could you put your precious babies lives in their ignorant hands? I will be going to my chosen vet with a list of Q's when i take Pixie in to be spayed...he WILL take the time to listen and explain everything to me, take all the essential tests etc otherwise I will walk too.

[AmyChristine]

I am so glad that you walked out of there. People like that don't deserve to be in business. I always come in with a list of Q's, no joke everytime I have new ones. My vet even advised against the lepto when i asked her about it. But it seems like it is getting rarer and rarer to find people in the animal buisness that actually care about the animals.

[ranedrops]

I applaud you for caring enough about your babies and walking out.
Good for you. You did nothing wrong & everything right!

[emilyann]

Originally Posted by Dina_Nichole

I am so upset right now. My favorite vet left from this area and I had to find a new one. Today we tried a new place and it was terrible. I had this horrible feeling about this place all weekend, but I thought it was just nerves because of my past experiecne with another very bad vet that almost cost Pia her life. Ever since then I've had major trust issues with letting anyone touch any of my babies.

I walk into this place and to me it was kind of stinky. Our appointment was 9:20, so I couldn't help wondering about other things not being sanitary. I can see if a place doesn't look or smell the greatest come the afternoon, but they just opened and the floors didn't seem washed. Perhaps I'm just picky, but my old vet was never like this. They were neat freaks and I liked that. I had all the babies in the stroller and pushed them up to the window with me and asked if I needed to sign in and the girl looked at me like I was crazy. She simply says, "name" and nothing else. I go to sit down and overhear her say to another girl, "we have our very own Paris Hilton today." I was stunned and needless to say insulted. I'm sure she saw me walking in with four babies in a pink stroller and found it amsuing, but it was just me and this was my only way of handling four babies at one time. I certainly could NOT carry them all. I tried to brush it off because she was just the receptionist but I was definately on edge. About 10 mintues later a tech came out and said she was ready for us. She was very polite and actually joked about me having my hands full. She weighed Snoot on one scale and then brought another one in the room for the girls. She asked me some questions and then it was time to take their temperatures. She takes out a thermometer and takes Trixie's first and then goes straight to Pia. Guys, she never ever cleaned it!! I stopped her and asked about it not being clean and she told me that since they were all my dogs it would be okay. WHAT??????? She obviously saw the look on my face and hurried to tell me she would switch it out. I should have walked out at that point!

I let her finish and then she said she would be back with the vaccines. I stopped her and said we were there for full exams with the doctor and I needed to talk about these vaccines because I wasn't having them all done. I told her I explained this when I made the appointment. Needles to say she was confused and had no idea what I was talking about. She left and then said the doctor would be in shortly. About 20 minutes later the doctor comes in and the first thing out of his mouth is about the vaccines. I have never ever been here, so I find it only right to introduce yourself. Geez, a little manners please! I had a list of questions with me and some articles about vaccines and he looked at me like I was nuts. He kept insisting on the vaccines but said the rabbies was the only one by law that they needed to have. I get this but Snoot has had a few seizures now and my last vet wouldn't give him any shots. This doctor didn't want to hear it. I felt terribly rushed and like he was paying no attention to me what so ever. He basically cuts me off and asks who I would like to start with.

I had enough at that point. I didn't even know his name and he cut me off. These were very important questions that needed discussed. I put the babies all in the stroller and told him that we were done here. This man was frozen and asked me what my problem was. I told him about the receptionist's comment and then about the tech not cleaning the thermometer and now him cutting me off when I had questions. He never even apologizied and opened the door for us to leave. Can you even believe that?? I'm still in shock and I hope they didn't expect me to pay for any of that. Now I'm home and beyond mad. At first I was upset but now I'm just plain out mad. How is this place even still in business? How in the world could two people suggest this place? WOW WOW WOW is about all I have left to say. Back to searching for another new vet.

Thanks for letting me vent. Do you guys think I did anything wrong? I truly don't believe that I did. However, we all have differen't views on things and maybe I'm missing something or I'm too overally emotional. Gosh, I have no idea but I know that vet was NOT right for us! I need to settle down and then I'm taking the babies out to the park. They seem stressed out and we all need park time and ice cream.

Thanks for listening and so sorry this was forever long. Excuse any typos or anything else. I was typing very fast.

I think you were right in what you did, if it were me I would've said more to him but I have a bad temper and can't stand disrespectful people. If I were you too I'd report them somewhere, I'm not sure if you can report them to the BBB without having not paid for anything or what, not sure how that goes.

Good luck on your continued search though!

[tiny champion]

Originally Posted by zoeybear

You should be proud. Many people are intimidated by the Vet and would have just got the shot, then went home mad and wishing they would have walked out! You have every right to be mad, but you did the best thing by just leaving!

exactly! i probably would have let him go through with it, and then cried. this is my first dog, and im really young to be living on my own and taking on the responsibility by myself, so i was BLESSED to have found a good vet right off the bat. you are SO STRONG for not only leaving, but having the balls to tell him why! THEY ARE COWARDS for not having a response!

good for you!

your dogs are better off thanks to you.

[abbey lee]

Wow, I read that whole thing and it sounds very similar to an experience I had at my first vet. The place was dirty, the receptionist was rude, I had to wait forever, and nothing was ever fully explained to me about what they were doing. And at the end of the appointment they wouldn't even follow up on what shots my dog needed next or anything.

So i later took Abbey back to get a rabies shot and they also gave her other shots with it!! Needless to say, Abbey got very ill and when I called for help they were rude and offered no help (I got help from YT!! Thank god.) After that, I knew I needed to switch.

I searched and searched and found an EXCELLENT vet. They have on site grooming, they specialize in smaller breeds, and were so friendly. When I walked in they greeted me and Abbey, gushed about how adorable she was, and asked tons of questions.

They vet was great too, she took extra time to answer any and all questions and welcomed more. The place was emaculate clean too. I told them about how Abbey reacted to her shots and they even offered to watch her all day for free bc I had work!!! The vet also took time to formally introduce me to the on site groomer and give me a tour. The groomer there even specializes in puppies.

Now, this is a lot of info but it just is to show that the first vet (just like the one you saw) was UNACCEPTABLE and their are vets out there that truly care about animals AND their owners. That's how it should be. So don't give up and keep looking and hopefully you will hit the jackpot like me. This new vet is more pricey but worth it. I would NEVER have left Abbey for surgery at the old one but I have her scheduled to be spayed at this new one and feel much more at ease about it.

And, no you didn't overreact, I actually COMMEND you for walking outta there! I wish I had left that first vet sooner.

[abbey lee]

Also, you were good to follow your instincts bc the first time I went to that vet I thought it was dirty and was put off by the staff and just had an overall bad feeling. But I still took her back, and look, she got sick!! So if I would have followed my instincts, that maybe would not have happened. So good job.