I am so upset right now. My favorite vet left from this area and I had to find a new one. Today we tried a new place and it was terrible.
I had this horrible feeling about this place all weekend, but I thought it was just nerves because of my past experiecne with another very bad vet that almost cost Pia her life. Ever since then I've had major trust issues with letting anyone touch any of my babies.
I walk into this place and to me it was kind of stinky. Our appointment was 9:20, so I couldn't help wondering about other things not being sanitary. I can see if a place doesn't look or smell the greatest come the afternoon, but they just opened and the floors didn't seem washed. Perhaps I'm just picky, but my old vet was never like this. They were neat freaks and I liked that. I had all the babies in the stroller and pushed them up to the window with me and asked if I needed to sign in and the girl looked at me like I was crazy. She simply says, "name" and nothing else. I go to sit down and overhear her say to another girl, "we have our very own Paris Hilton today."
I was stunned and needless to say insulted. I'm sure she saw me walking in with four babies in a pink stroller and found it amsuing, but it was just me and this was my
only way of handling four babies at one time. I certainly could
NOT carry them all. I tried to brush it off because she was just the receptionist but I was definately on edge. About 10 mintues later a tech came out and said she was ready for us. She was very polite and actually joked about me having my hands full. She weighed Snoot on one scale and then brought another one in the room for the girls. She asked me some questions and then it was time to take their temperatures. She takes out a thermometer and takes Trixie's first and then goes straight to Pia. Guys, she never ever cleaned it!!
I stopped her and asked about it not being clean and she told me that since they were all my dogs it would be okay. WHAT???????
She obviously saw the look on my face and hurried to tell me she would switch it out. I should have walked out at that point!
I let her finish and then she said she would be back with the vaccines. I stopped her and said we were there for full exams with the doctor and I needed to talk about these vaccines because I wasn't having them all done. I told her I explained this when I made the appointment. Needles to say she was confused and had no idea what I was talking about.
She left and then said the doctor would be in shortly. About 20 minutes later the doctor comes in and the first thing out of his mouth is about the vaccines. I have never ever been here, so I find it only right to introduce yourself. Geez, a little manners please! I had a list of questions with me and some articles about vaccines and he looked at me like I was nuts. He kept insisting on the vaccines but said the rabbies was the only one by law that they needed to have. I get this but Snoot has had a few seizures now and my last vet wouldn't give him any shots. This doctor didn't want to hear it. I felt terribly rushed and like he was paying no attention to me what so ever. He basically cuts me off and asks who I would like to start with.
I had enough at that point. I didn't even know his name and he cut me off. These were very important questions that needed discussed. I put the babies all in the stroller and told him that we were done here. This man was frozen and asked me what my problem was. I told him about the receptionist's comment and then about the tech not cleaning the thermometer and now him cutting me off when I had questions. He never even apologizied and opened the door for us to leave. Can you even believe that?? I'm still in shock and I hope they didn't expect me to pay for any of that. Now I'm home and beyond mad. At first I was upset but now I'm just plain out mad. How is this place even still in business? How in the world could two people suggest this place? WOW WOW WOW is about all I have left to say. Back to searching for another new vet.
Thanks for letting me vent. Do you guys think I did anything wrong? I truly don't believe that I did. However, we all have differen't views on things and maybe I'm missing something or I'm too overally emotional. Gosh, I have no idea but I know that vet was NOT right for us! I need to settle down and then I'm taking the babies out to the park. They seem stressed out and we all need park time and ice cream.
Thanks for listening and so sorry this was forever long. Excuse any typos or anything else. I was typing very fast.