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07-12-2010, 04:42 AM | #1 |
Yorkie Kisses are the Best! Donating Member | Have a bad virus need suggestions ! I think I have what Patti had and my computer is crashing - I can't even access my hard drive to back up my work ! I wrote Alldogboots but will take ANY suggestions - I've never ever had a problem I can't fix and now my computer is totally taken over by AV Security suite --a ROUGE antivirus program and I can't access any fixes - the only thing today I was able to do is get on here through firefox and have searched and searched for solutons - my computer came with NO windows XP cd but I'm losing everything Please help - any help would be so so appreciated - I'm calling geek squad today but am very worried about the cost and what they can actually do- this is very bad......when Patti posted about the same thing - it's now happening on mine and i can't afford a new computer and need to access my files and work just to be able to put them back on my computer IF I can get a complete wipe from a pro or anyone with vast computer knowledge thank you ! I'm just looking for anyone who dealt with this and how do I start to find a fix ? I love my computer Had I not been taking care of my parents this weekend I think I could have saved my work but today it won't even read my drives ! This just happened this morning and is very bad !
__________________ Last edited by red98vett; 07-12-2010 at 04:43 AM. Reason: added a comment |
Welcome Guest! | |
07-12-2010, 04:45 AM | #2 |
Lola's Love Donating Member Join Date: Aug 2008 Location: Mill Valley, CA, USA
Posts: 2,934
| Oh my gosh! I had the same thing last week..you think it has something to do with YT?? I called my computer guy and he told me to go to the last Restore Point and it fixed my problem...I think you press F8 or F12...cant remember..
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07-12-2010, 05:03 AM | #3 |
Yorkie Kisses are the Best! Donating Member | Already done this morning and it changed nothing and I'm becoming more infected as I look at the computer - It has nothing to do with YT I do know that - but thanks !!! |
07-12-2010, 05:06 AM | #4 |
Lola's Love Donating Member Join Date: Aug 2008 Location: Mill Valley, CA, USA
Posts: 2,934
| Hope someone can help you out. Keep us posted
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07-12-2010, 05:13 AM | #5 |
Smokey's Mommy!! Join Date: Dec 2007 Location: Georgetown Tn
Posts: 1,914
| hey sweetie............geek squad is great............they can even save stuff off of computers that wont come on..........the fact that you can get on through firefox means it hasnt totally crashed...........my advice is get off of it as far as the internet is concerned till geek squad can get a hold of it........from what i hear they are pretty reasonably priced.........if you are like me..........the price would be worth it ....just to be able to keep all my pics would make me happy...........i havent used them....but i know people who have...and they all sing their praises..........good luck.
__________________ Mommy and Daddy Sugar Freckles Smokey Romeo Ally Niecy Alissia and Ariella |
07-12-2010, 05:14 AM | #6 |
Yorkie Kisses are the Best! Donating Member | thank you ! I'll be making calls this morning but I just cannot lose my work - my last backup was a while ago and I can use that but man - I have no access to anything - even my email program at this time - nothing works - only firefox to get online but the pop ups are horrible it's taken over my whole hard drive and shut me out of everything - man when it rains it pours lately |
07-12-2010, 05:16 AM | #7 |
Smokey's Mommy!! Join Date: Dec 2007 Location: Georgetown Tn
Posts: 1,914
| while you are waiting for repairs............dont open anything......no unknown websites for sure..........just be careful sweetie....you dont want to lose everything.
__________________ Mommy and Daddy Sugar Freckles Smokey Romeo Ally Niecy Alissia and Ariella |
07-12-2010, 05:18 AM | #8 |
Donating YT 10K Club Member Join Date: Jul 2004 Location: Alabama
Posts: 17,674
| V - I wish I had a miracle for you, but unfortunately I don't. Sending get well wishes for your 'puter. Good Luck!!! |
07-12-2010, 06:18 AM | #9 |
Donating YT 500 Club Member Join Date: May 2010 Location: Delray Beach, FL
Posts: 7,984
| Does anyone have Red98Vett's phone number? Can someone call her and have her call me? I think I can help but not sure if she's getting my messages. She sent me a PM early this morning but no response.
__________________ I'm Karen - Devoted Mama to the Drama Boyz - Cooper & Max www.alldogboots.com |
07-12-2010, 06:29 AM | #10 | |
Donating YT 500 Club Member Join Date: Aug 2004 Location: TX
Posts: 2,799
| Quote:
Hope she sees that you're trying to reach her.
__________________ ~ Angie | |
07-12-2010, 06:32 AM | #11 |
Donating YT 500 Club Member Join Date: Aug 2004 Location: TX
Posts: 2,799
| Hey V, try not to panic too much. This also happened to me last week (don't know if you saw that post of mine) and I took it to a place here in Brenham called Computer Helpers. It sounded just like what you're describing. They ended up having to replace my hard drive but it came home with EVERYTHING on it. I didn't lose any documents, pictures, nothing! I was frantic about the cost too because this is just not something we can afford to pay for right now. It ended up being about $150. Much better than the cost of a new computer but still makes me sick. You need to just take it in somewhere unless the poster above me can help you out somehow. So sorry!!
__________________ ~ Angie |
07-12-2010, 06:37 AM | #12 |
Donating YT 1000 Club Member | Hope you can save all your pictures and information. After you get this problem fixed, I would highly recommend Carbonite, it is 50.00 per year,and you get 15 months instead of 12 when you sign up, ever since we got it, I don't have to worry about doing back ups.
__________________ maxmom My belongs to Max and Sophie Mei |
07-12-2010, 06:58 AM | #13 |
Donating YT 500 Club Member Join Date: Aug 2004 Location: TX
Posts: 2,799
| Also, see my post from last week. We were talking about backup sites too..... http://www.yorkietalk.com/forums/off...one-place.html
__________________ ~ Angie |
07-12-2010, 09:17 AM | #14 |
Donating YT 500 Club Member Join Date: May 2010 Location: Delray Beach, FL
Posts: 7,984
| I found someone who guarantees they can fix her virus for $25. No payment until it's fixed. I've set up an appointment for her online for this evening. Cross fingers everyone. If she can get online I think we can fix this.
__________________ I'm Karen - Devoted Mama to the Drama Boyz - Cooper & Max www.alldogboots.com |
07-12-2010, 09:26 AM | #15 | |
I ♥ Joey & Ralphie! Donating Member | Quote:
I had to take my computer to a local company and it was around $200, it was well worth it, and I didn't lose anything except the virus.
__________________ NancyJoey Proud members of the CrAzYcLuB and YAP! ** Just Say No to Puppymills – Join YAP! Yorkshire Terrier Club of America – Breeder Referrals | |
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