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12-10-2005, 09:27 AM | #1 |
Donating YT 7000 Club Member Join Date: Mar 2004 Location: Alabama, etc.
Posts: 9,031
| Testimonial for JeffersPet.com!!! I really liked the products, price & especially the fast service from JeffersPet.com!! This week I love & respect them! I placed an order before we flew home, thinking that I would be back before it arrived .... NOT!! It came and UPS left it outside our courtyard door ... our landlord saw it sitting there [I normally let him know if we are out of town but forgot this trip!]. He decided to come by and pick it up when he realized that we weren't home ... it was gone!! Some low-life stole my Toto's stuff!! I called yesterday to get the order re-shipped and get a copy of the invoice for the stolen stuff so I could file a claim with UPS [the driver told me to do this because it was their fault for leaving it out there]. Got a call a little while ago from Jeffers ... they are re-shipping at N/Chg and they are filing the claim!! Can you believe that??!?! I am soooo happy not to have to deal with all that!! I will always be a loyal customer ... that's the way to build a good business!!
__________________ Toto's Mom - http://www.dogster.com/?206581 Yorkie Rescue Colorado - http://www.yorkierescuecolorado.com/ "The difference between genius and stupidity is that genius has limits." -- Albert Einstein |
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12-10-2005, 01:42 PM | #2 |
I Love My Boys Donating Member Join Date: Jan 2005 Location: Kansas
Posts: 1,504
| I ordered a life jacket from them and got it in just a few days and they arent that expensive.
__________________ Staci , Cosmo, Astro, and Blu (RIP) Cosmo's Age: http://tickers.TickerFactory.com/ezt...k/d69e/age.png Astro's Age: http://tickers.TickerFactory.com/ezt...k/9c6a/age.png |
12-10-2005, 02:13 PM | #3 |
Mommy to 3 Princesses Donating Member Join Date: Apr 2005 Location: DFW Texas
Posts: 11,030
| Wow, that is wonderful of them!
__________________ Custom Dog Clothing Boutique www.TinkerbellsCloset.com |
12-10-2005, 02:25 PM | #4 |
Yorkie Kisses are the Best! Donating Member | That really IS Great customer service - and the way to run a company - they made a customer for life who will share their experience - Very cool to hear a GOOD outcome on shipping problems and how DARE someone steal Toto's stuff ! What the hell is wrong with people these days ? It takes a special low-life to steal doggie things ...I guess you just have to envision the looks on their faces and get satisfaction that way - but they COULD return the stuff if they weren't going to use it themselves... yeah right - in my dreams ? |
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