Testimonial for JeffersPet.com!!! I really liked the products, price & especially the fast service from JeffersPet.com!! This week I love & respect them! :p I placed an order before we flew home, thinking that I would be back before it arrived .... NOT!! It came and UPS left it outside our courtyard door ... our landlord saw it sitting there [I normally let him know if we are out of town but forgot this trip!]. He decided to come by and pick it up when he realized that we weren't home ... it was gone!! :( Some low-life stole my Toto's stuff!! I called yesterday to get the order re-shipped and get a copy of the invoice for the stolen stuff so I could file a claim with UPS [the driver told me to do this because it was their fault for leaving it out there]. Got a call a little while ago from Jeffers ... they are re-shipping at N/Chg and they are filing the claim!! Can you believe that??!?! :) I am soooo happy not to have to deal with all that!! I will always be a loyal customer ... that's the way to build a good business!! ;) |
I ordered a life jacket from them and got it in just a few days and they arent that expensive. |
Wow, that is wonderful of them! |
That really IS Great customer service - and the way to run a company - they made a customer for life who will share their experience - Very cool to hear a GOOD outcome on shipping problems and how DARE someone steal Toto's stuff ! What the hell is wrong with people these days ? It takes a special low-life to steal doggie things ...I guess you just have to envision the looks on their faces and get satisfaction that way - but they COULD return the stuff if they weren't going to use it themselves... yeah right - in my dreams ? |
All times are GMT -8. The time now is 01:47 PM. |
Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Copyright ©2003 - 2018 YorkieTalk.com
Privacy Policy - Terms of Use