That really IS Great customer service - and the way to run a company - they made a customer for life who will share their experience - Very cool to hear a GOOD outcome on shipping problems
and how DARE someone steal Toto's stuff !
What the hell is wrong with people these days ? It takes a special low-life to steal doggie things ...I guess you just have to envision the looks on their faces and get satisfaction that way - but they COULD return the stuff if they weren't going to use it themselves...
yeah right - in my dreams ? |