My Royal Canin Rep's Response To Me...

[LadyGemma]

Originally Posted by Mae4Me

I had three yorkies, all female and two were 11 years old and the other was 10 years old. They had all been fed Royal Canin Yorkshire Terrier food since they were introduced to food. In August of 2014 I purchased a new bag of Royal Canin and didn't notice that the formula was different. I fed it to my girls as usual and within two day all three were vomiting and had diarrhea. I really didn't know what was wrong, not associating the new bag of food I had just bought days before. I took the sickest girl to the vet and he told me that she had kidney failure and had to stay at the hospital for a few days to receive fluids. When I came home from the vet I called Royal Canin and asked if they had changed their formula. The girl I talked to was named Sherri and she told me yes they did change the formula and that YES my little Yorkies stomachs may not be able to handle the change. She sent me the list of ingredients. I then called and talked to the vet at Royal Canin who then denied what Sherri told me, she said there shouldn't be any problems with the new formula... HA
I lost my Belle in December, she never fully recovered from her "poisoning' as I call it. I contacted the FDA. who took all my info but never asked for the bag to inspect the food. I am sickened by what happened to my poor dogs. Thank God my other two are ok now and I have switched foods and also give them chicken. I loved Royal Canin.. I bragged to everyone about this food. BUT to change the formula and not put it on their package to let you know that it has been changed it WRONG. The "lovely" person at Royal Canin told me that I should never give my dogs a new bag of food without mixing the old bag of food in with it.. what??? I HATE Royal Canin, and hopefully a class action law suit will happen to them also...

I am so sorry about your babies

[Yorkiemom1]

Originally Posted by Mae4Me

I had three yorkies, all female and two were 11 years old and the other was 10 years old. They had all been fed Royal Canin Yorkshire Terrier food since they were introduced to food. In August of 2014 I purchased a new bag of Royal Canin and didn't notice that the formula was different. I fed it to my girls as usual and within two day all three were vomiting and had diarrhea. I really didn't know what was wrong, not associating the new bag of food I had just bought days before. I took the sickest girl to the vet and he told me that she had kidney failure and had to stay at the hospital for a few days to receive fluids. When I came home from the vet I called Royal Canin and asked if they had changed their formula. The girl I talked to was named Sherri and she told me yes they did change the formula and that YES my little Yorkies stomachs may not be able to handle the change. She sent me the list of ingredients. I then called and talked to the vet at Royal Canin who then denied what Sherri told me, she said there shouldn't be any problems with the new formula... HA
I lost my Belle in December, she never fully recovered from her "poisoning' as I call it. I contacted the FDA. who took all my info but never asked for the bag to inspect the food. I am sickened by what happened to my poor dogs. Thank God my other two are ok now and I have switched foods and also give them chicken. I loved Royal Canin.. I bragged to everyone about this food. BUT to change the formula and not put it on their package to let you know that it has been changed it WRONG. The "lovely" person at Royal Canin told me that I should never give my dogs a new bag of food without mixing the old bag of food in with it.. what??? I HATE Royal Canin, and hopefully a class action law suit will happen to them also...

I am sure if more than one or two people have their pets dying from Royal Canin, and it is PROVEN that the dog food was responsible for all the death/illness, then the will be a class action lawsuit brought against them. I know a while back, there were two breeders that were blaming RC breeding formula for the deaths of their puppies, a LARGE number of puppies. After thorough investigation of the breeding facilities and the bags of food they were using, the problem was caused from the mold that grew on the dogfood, which occured AT the facility, because it was stored improperly, and subjected to moisture levels that were unacceptable. The lot numbers from the bags of the "offending dog food" were pulled, and hundreds of other bags were systematically checked and there was no issues with any other bags of the dog food, nor were there any other breeders that came forward.

If you can find hundreds more people that have proven their dogs died from the changes made in RC (which was a shift in % of nutrient ingredients and not the introduction of totally DIFFERENT ingredients) you will see a class action law suit. I am sorry about the loss of your dog and the illness of the others....did you have an autopsy done at a vet school ? That would be a substantial first step in PROVING it was the change in the dog food that caused the issue.

[mimimomo]

Originally Posted by LadyGemma

I definitely agree about chicken laced with hormones and anti-biotics. But Woukd this be true of organic, hormone free, antibiotic free local chicken?

Chickens can't have added hormones...it's the Federal Law. Not sure about antibiotics tho...

Chickens raised locally, free range, eating organic greens & live bugs are probably the only & best chicken (& eggs) we can eat...

[ironmike86]

I really doubt a dog will die from a change of food. I know your suppose to mix it so they get use to it and its easier on there stomach.. But there many ppl who don't. They die from bad dog food. I come from a time where there wasn't many choices of food and ppl feed they dogs many different thing....They may just go to the bathroom alot. jmo

[LadyGemma]

Originally Posted by mimimomo

Chickens can't have added hormones...it's the Federal Law. Not sure about antibiotics tho...

Chickens raised locally, free range, eating organic greens & live bugs are probably the only & best chicken (& eggs) we can eat...

Ah yes, it's only beef and sheep that can legally have growth hormones but all of them can legally have antibiotics. With chicken it was the arsenic that was causing issues

[Tink04]

I am in the process of switching from Royal Canin. I was never really too thrilled to have Tink on it when I read "Pork By Products, corn grits, corn meal, gelatin by-products". The most recent shipment of 24 cans I received is more mousse-like in texture, and Tink will not touch it. I tried mixing it with chicken, and she will act like I gave her some bad medicine and spit it out. It's just very strange, since she used to LOVE LOVE LOVE this food. She will pick at the kibble, but not even touch the canned. I am in the process of switching her to Hill's ID, and she really enjoys and the ingredients look much better.
I am really concerned about this dog food, it seems like they change their formula without letting anyone know. And this is PRESCRIPTION food, meaning the dogs on it have some form of medical condition... disappointed.

[mimimomo]

Originally Posted by LadyGemma

Ah yes, it's only beef and sheep that can legally have growth hormones but all of them can legally have antibiotics. With chicken it was the arsenic that was causing issues

Yes! That's it, 'arsenic'...I couldn't remember what it was exactly. Thank you.

[Yorkiemom1]

"I am in the process of switching from Royal Canin. I was never really too thrilled to have Tink on it when I read "Pork By Products, corn grits, corn meal, gelatin by-products". The most recent shipment of 24 cans I received is more mousse-like in texture, and Tink will not touch it. I tried mixing it with chicken, and she will act like I gave her some bad medicine and spit it out. It's just very strange, since she used to LOVE LOVE LOVE this food. She will pick at the kibble, but not even touch the canned. I am in the process of switching her to Hill's ID, and she really enjoys and the ingredients look much better.
I am really concerned about this dog food, it seems like they change their formula without letting anyone know. And this is PRESCRIPTION food, meaning the dogs on it have some form of medical condition... "
~~~~~~~~~~~~~~~~~~~~~~~

Dont be concerned.....your baby just did not like it. None of my dogs require Rx food, thank goodness, but I have them on the RC puppy kibble, some on puppy mousse, some on puppy canned, some seniors on mature, the rest on mini adult....all loving it all, all doing great on all the formulas. Find something your dog will eat and tolerate, and go for it! Not all dogs like any/all brands of dog food, and when you have a baby that needs to be on Rx diets, it is totally different formula, ingredients, texture, etc, and it is understandable that your dog may not appreciate the changes that will be a part of a Rx diet food. Just need to find one that your dog will eat!

RC is fine, especially the Rx diet formulas.....most dogs like the formulas, and they have been very beneficial to many, many pets. They are all individuals and some do not eat it.....be it a dislike for the change in texture, or formula taste because it is a Rx diet, it certainly isnt because the change is harmful or toxic to your dog! Dont worry about the quality of RC....it is all very well researched, formulated, tested, quality controlled and quality managed!

[ironmike86]

I know ppl who liked RC. But I never liked the bi products or corn in there either. IMO kibble isn't the best but if I'm going to feed it I need to see the whole meats or meal and no grains.And be able to pronounce most of the words. JMO