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Old 03-05-2008, 03:36 PM   #1
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Default How long is TOO LONG @ the groomers?

I dropped Ariel off at the new groomers this morning, and still haven't heard back from them. We went there with Belle last time and were more than pleased with the cut, and amount of time it took. So, we decided to bring Ariel there. They were done with Belle in 2 hours, but it's been 4 hours with Ariel.

For ya'll who go to groomers, how long is TOO LONG for you until you just go ahead, pick them up, and never go there again?
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Old 03-05-2008, 03:39 PM   #2
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Lucy is never at the groomer for more than two hours. They know she gets nervous with all the sounds so they usually put her at the front of the line since she is small and easy to groom.
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Old 03-05-2008, 03:43 PM   #3
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My groomers takes about two hours but we normally spend lots of time at her house we love it there, So she has to kick us out (jk)
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Old 03-05-2008, 03:45 PM   #4
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I don't use a groomer but I would be going back after such a long time to get my baby. Do they sit in cages while waiting for you???
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Old 03-05-2008, 03:46 PM   #5
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Usually 2 hours. I would call or go over.
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Old 03-05-2008, 03:52 PM   #6
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Kayah was once at the groomers for 4 1/2 hours... I didn't like the fact that they had her so long... but I was thrilled with the result.. plus Kayah was very happy and running around when we came (and I trust them)
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Old 03-05-2008, 04:05 PM   #7
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I just called them and they said she would be ready around 6!!!!! I'm going to pick her up right now...I dropped her off around 11 thinking she'll be done by now, but this is getting ridiculous. This happened before to Belle at Petsmart and we haven't been there since. I DID NOT expect this from a small business groomer, especially since they did so well with Belle when we took her there a month ago. GOSH, I AM NEVER going there again. WHY can't I find a DECENT groomer in my area?!?!
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Old 03-05-2008, 05:51 PM   #8
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My groomer usually keeps Max about 4 hours...I don't like that, but it's a shop and they're really busy and they do a great job. I think they must have some sort of system b/c I can't see why he needs to be there so early when he won't be done til so late....but.....they really do such a good job and he doesn't seem stressed (just abundantly glad to see me) or anything, so I'm sticking with them. Also, they'll call me if he's done sooner if I want to pick him up (or later than they expected, which only has happened once). As long as you know they're being taken good care of (which I don't feel with practically anyone) you just have to judge what's going on at the groomer's and why they're there for so long. 6 hours would be unacceptable, I have to say.

Maybe if you ask WHY it takes so long and make it clear that you don't want to leave your dog that long, the groomer would make some adjustments. I mean, if she/he does a good job.....some people I'm sure don't mind if it takes all day. Or maybe (if you have the space and appropriate area) you could have them come to your house to do it. I know some groomers do that sort of thing if it's cost-effective for them.
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Old 03-05-2008, 05:55 PM   #9
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It is usually 2 hrs but never more than 4. I can drop her off between 7 and 10 am. I have found that if I go at 830 she is home earlier. Her groomer usually shows up around 9 am. I like to talk to her about what I want. Some times I try to be there right at nine!
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Old 03-05-2008, 06:19 PM   #10
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Alphy is usually done 2 - 3 hours. They let him run around and only put him in an x-pen if there is a big dog.
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Old 03-05-2008, 06:29 PM   #11
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I just had karleigh and joey both groomed this week and they were both done with in 2 hrs, I have a lady that does it from her home, so that way they are the only ones there at that time..I have never heard of a 6 hr wait..I would be hope you find a new groomer Good luck to you
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Old 03-05-2008, 06:54 PM   #12
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Six hours does seem excessive , Tia my Tzu cross takes about 4 hours and Shelly does a fabulas job .Tia is quite used to the long stay and is always happy to see me but she isn't stressed or anything. Maybe they were unusually busy this day or they had some dogs that too longer than they anticipated . Ask them why so long? If they do a great job ,
don't be too quick to dump them as groomers , from what I've read on this board good groomers seem to be hard to find!
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Old 03-05-2008, 07:16 PM   #13
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I am so sorry! I totally know how you feel! We had a VERY BAD experience @ Petsmart! Addison was there for hours and they had forgot about her! They tried to make up for it by rushing her but I just took her home! I know it was an accident but we no longer use the grooming services there. It seems like there is too much turnover in employment. We do however still use our fave nail trimmer! He rocks!
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Old 03-05-2008, 07:33 PM   #14
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wow 6 hrs that is crazy and un called for.i take mine early in the morning so i make sure they are first to get done and go get them with in the hour
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Old 03-05-2008, 11:14 PM   #15
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Quote:
Originally Posted by littlewhip View Post
I just had karleigh and joey both groomed this week and they were both done with in 2 hrs, I have a lady that does it from her home, so that way they are the only ones there at that time..I have never heard of a 6 hr wait..I would be hope you find a new groomer Good luck to you
Yep, I'm looking for a new groomer, yet again. Maybe I'll go back to the first groomer we brought her to...at least they didn't keep her THAT long. We went to this new one because they did so well with my other dog and only kept her for 2 hours when we brought her there.
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