Thank you so much for the update. I'm so glad to hear that she's improving. That's wonderful! Give her gentle hugs from all of us. Continuing to pray for Chloe.

Pat, I'm just seeing this thread......those pic.'s of Chloe burns are just horrid!....That poor baby!....I would have been livid with the groomer!

With that being said I'm so glad Chloe's getting the treatment she desperately needs. She must be in such terrible pain......Keep us updated and I wish Chloe and her mom all the best.....:hug:

More Chloe
 

Thanks again to everyone before I say goodnight. Was going to write a bit about the dryer (which I found out more about) and the groomer....who is back pedaling, but am too tired. Will post again tomorrow eve. This has emotionally zapped me and with working...and 3 BT's...

I would be very surprised if vet does not do surgery Fri. I am thinking he is waiting to see what is healing on it's own...less he has to remove, less trauma for Chloe. The burned area is a large % of her little body.

Also, I suggested on oprah.com that they do a show on this type of negligence and how prevalent it is, to educate the public and help put a stop to it. Oprah has done some wonderful things for pets. The site says they do not read all emails/suggestions, "I might have better luck winning lotto", but if others would send in a suggestion for a show on this problem, maybe they will take notice.

Oprah.com - Live your best Life - Oprah.com

I was so glad to hear the update. I pray this little one continues to recover without any infection.

I just found this thread and OMGish! I made my dh come and look at that horrible picture. I just can't imagine what your friend went through.:(

I was glad to hear Chloe is feeling better and the vet was pleased with what he was seeing. I will send prayers and warm thoughts for your friend and little Chloe's recovery.

I had never heard of anything like this. I am going to share this with my groomer and question more about the equipment used.

I am praying Chloe continues to heal and can avoid surgery. Bless you for helping your friend during such a terrible thing. Chloe seems like a real fighter and I cannot imagine how horrible it has been for her.

Thank you for the update.

When I saw the photo, I to was like OMG!!! Then I realized I actually said that out loud. I stopped by my groomer to get Joey's ears shaved and she had a poodle in the cage with the dryer going. I had never seen this before, well it started sparking and smoking, she was chating away, and I saw the sparks. I shouted get him out of there, the dryers on fire and you know what she was worried about, that -- dryer. I grabbed the cage door and got the dog out while she fiddled with the dryer. She told me to put him back in the cage, I was doing so and she turned the durn thing back on. I grabbed the cord and yanked it out of the plug in and told her she was stupid. She wasn't real happy with me, but Joey and I left and I sat in the car until the owner of the poodle pulled in. I told him what happened and that he should check the dog out very well. Guess what that was almost a year ago and a month or two back, I saw him taking his dog into the groomers!!!!!! I'm not sure which one is more stupid, the groomer or the owner. But wait, YOU CAN'T FIX STUPID!!!! Needless to say I have a very chopped up yorkie because I will not leave Joey with a groomer unless I can remain with him, and I will not accept a glass barrier. I want to hear him if he barks or whines. The only groomer that works with me or that I trust has a very ill family member and hasn't been available for a couple of months, so we will wait. Did not know those things could do that much damage, I'm glad I never left Joey alone with her. I will keep chloe in prayer, God can touch and heal all living creatures. I am grateful your friend has you. I'm sure you have been a rock to her. Good luck and thanks for keeping the posting updated. Sharon, Joey, Cabella and the six puppies.

That poor little baby girl! Oh, my heart just breaks for her! This is an outrage!! Why the heck are these things still being used? Why is dog grooming not regulated??! I hate that dogs are seen as possessions and "things" and not family!

This post makes me even MORE grateful for my wonderful groomer who does not cage at all, ever, not for anything. It's a giant puppy play date and when he's not playing with the dogs, he's sitting on her lap while she grooms (and for my skittish untrusting puppy mill rescue, that is a HUGE testament to her character and love for animals).

I hope little Chloe continues to improve and does not need surgery. I can't even imagine how Chloe's skin momma feels, if it were Oliver I don't even know what I'd do. I'd likely end up in jail for throwing the groomers in a hot cage and burning them and see how they like it!

I wanted to say that the reason I am HERE is that Pat emailed me as well and I did a Blog entry on Chloe's story. I am in the process of doing a series of articles on cage dryers and how they work, why they are OK sometimes, why they are dangerous and what to do about them. A dear frined of mine who writes for PetAge magazine is also covering this subject.

If you are interested in the article at hand, you may read it at Grooming Smarter

there is actually quite a bit on the blog itself that might interst some of you as I do a lot of yorkies and yorkie types in my salon and have detailed how to do grooming there as well.

I am praying we can make a difference and that our articles no longer fall on deaf ears. We tried this a few years ago as well and the companies that make these dryers are so big we cannot win against them. BUT it can be done and now , with the internet as powerful as it is, we belive we can make a difference.

Debi Hilley

Very glad to see the update and to hear she is improving

I saw the photo when it was originally posted, and I have to say it is one of the more horrific things I've seen:( I've been thinking about her since. So happy to hear she is doing well.

Also had no idea groomers had this type of drying method... Rem is dried with a low heat blow dryer that his groomer holds in her hand ...so it is very valuable information to have when doing due diligence on a potential groomer

Chloe Update...
 

First of all, thank you Debi (Particentral) for posting the link (above) to Chloe's Story. I was going ask everyone to read this wonderful information and comment to show their support for your, obviously, never tiring efforts and love for our pets. I have learned more about Yorkies in a few days than I think I know about Boston Terriers in years. With your help, this might be the "beginning of the end" of this negligence and abuse of our pets.

Chloe update: Mom's visit to vet today to discuss surgery Fri. Apparently the vet has really taken Chloe's condition to heart and has researched the latest and greatest scientific papers and spoken to specialists. Chloe is continuing to heal...and his opinion today (altho he wants to see her again Fri), is she is generating new skin and tissue AND whether or not they do surgery at this time, she is going to be horribly scarred. If she continues recovery as she has done since Sat...he and Mom agreed, if scarring is the worst case scenario, everyone can live with that. Why traumatize her more right now, when she is just starting to perk up. He still wants to see her every 2 days. We are definitely not out of the woods, she is still on all antibiotics, pain meds, silva cream, etc - but they have to keep an eye on any possible infection. Again thank you so much for your Yorkie Prayers. I am going to see Chloe tomorrow and give her hugs from all of you.

Sincerely
Pat (mom to 3 BTs) and Chloe's Friend

Chloe Update....
 

I just spent 20 mins posting an update and thanking Debi (particentral)....and the post did not appear. Hopefully it will show up at some point.

Not going to rewrite it all...will check back in the morning. Maybe because I posted a link?

Here's a summary:
Please see Chloe's Story posted above and written by Debi- there is wonderful information there AND Debi's love of our pets is very evident and she wants to make a difference - and we believe, with your help, we can.

Chloe visited vet today and he is putting off surgery - after much research and talking to specialists, he does not want to further traumatize Chloe at this time. She will be forever scarred horribly, whether she has surgery or not....so he wants to check on her every 2 days to see her progress. She is perking up and even wanted to take a short walk today to pick up the mail...much progress because all she had done before is run out the front door and run back in and upstairs to hide in bedroom. She is still on all meds, antibiotics, pain meds, etc...she is not out of the woods by any means...still risk of infection and surgery. Keep those Yorkie Prayers coming.

Sincerely
Pat (mom to 3 BTs) and Chloe's Friend

Chloe...
 

Sorry for the duplicate post - I don't see a way to delete one. Now I know if you post a link...it has to be approved first.

Just a quick update re: groomer
He called Chloe's mom tonight, and now it's Chloe's fault, Chloe got too close to the dryer...and mom needs to cap the $ he pays her and put it in writing. 1st it couldn't have happened at his facility (altho he did disconnect the wire to heating element), 2nd, it has to be a chemical burn (mom did it), 3rd, Chloe got too close to dryer.

What a jerk! But I can tell you that no judge is going to let the dog take the blame, for crying out loud, you need to report him to the attorney generals office. Trust me, they can get things done with 1 letter and it cost you nothing.

Even if Chloe got too close to dryer. it was while in his care. so his fault..he needs to pay. Id take him to court.

1st - I wanted to say I'm so glad she's improving and the vet sounds wonderful...really caring and thanks so much (both of you) for the updates - just by you posting about this will help others in the future - and I hope she continues to improve without infection and doesn't need surgery - she really has been thru too much already poor baby

2nd - the groomer backpeddling :mad: I wondered if the groomer would continue to be upset and see now he's been talking to a lawyer no doubt. How the heck can they turn the blame on the dog when she came home from THEIR Facility that uses those dryers ?

I'll stop here and hope this gets resolved - they don't need the expense on top of what they're going thru

I really am glad to read she's improving and wish you all the best.

I can hardly believe my eyes. How very terrible. How the heck could something like THAT happen from a danged blow dryer? I just can't figure that out. Do those dryers blow from underneath??

I just hope all turns out well for the little one. And sure hope the groomer pays the bills!

I've been following this thread since the very first time you posted. I'm sorry, I'm going to have to say that's all a load of BS. I bet anything Chloe's vet documented the kind of burn this was from the very first visit. That will definitely exonorate Chloe's mom. The other two excuses are just bogus!

Chloe was confined in the cage. If she got to hot she knew where the door was and was probably yelping or barking for someone to let her out. Or, if she's like my little boy, shy and scared of everything, she probably laid back trying to get away from the heat, exposing their very sensitive belly. Either way, the vet will be able to help you if this ever goes to court.

Little Chloe has been receiving yorkie prayers from me and Kaji, and I will continue to do so. Hope she gets better and that groomer realizes he's being an ass.

Sending Prayers
 

I don't post often because generally I have nothing to offer to the posts, but I have to post to tell you that I am praying for Chloe and her mom. What a wonderful friend you are to help her handle this crisis! I'm afraid that I too would need a friend like you if this was my girl because I'm quite sure I would be in jail! I have a great deal of respect for someone who can handle this situation better than I would be able to.
Thank you for keeping us updated, I know this is stressful for all of you. I will continue my prayers for Chloe.
Hugs from me and my "crew" :hug:

Thank you....
 

Thanks everyone for your replies - This is has taught me much patience...because I, as others have said, would probably be calling someone to bail me out. I have told Chloe's mom how fortunate this groomer is that it wasn't my dog or someone else's...as many people at work (we are also co-workers) have told her the same...I can't write what they've said. But, I am tiptoeing around...and trying to help in a civilized way - but my next suggestion is to tell the groomer that the internet is a very powerful tool.

First off I want to say that guy is full of BS. Your dog is not the first dog nor the only dog this has happened too. When I used to work at a vets office A guy brought his cocker in and that dogs chest was one huge burn I mean his chest was literally burned off from the dryer at the groomer. The diff is the groomer took the blame and her dryers were NOT the heated kind. The dryer went out and when they go out they heat up. So really it wasn't even her fault as she had never had this happen before, she had only been open for a few months and it was her first shop. She told me she had heard horror stories of this happening so she deliberately stayed away from the heated kind so this wouldn't happen. So it's actually the fault of the company that makes the dryers. However she called us before the guy brought the dog in to tell us to bill her for any and all treatment caused by this burn. I mean this poor groomer was devastated about this and told me she had already contacted the company she bought the dryers from. So in your case that groomer needs to be paying all vet costs. It is what it is. The dog was left in the care of the groomer and it was the neglect of the groomer for not checking on the dog. Very simple, put your hand in front of the dryer and on the dog every few minutes while the dog is drying so you can feel how hot both are . Or better yet only use hand dryers and problem solved. While using a hand dryer you rub your hand back and forth on the dog so you can feel if it's getting too hot in one spot.
Also when that cocker came it was shortly after I started working for that vet, and he had been there for like 17 yes. He told me that he gets one of those burns about once a year from the grooming dryers. So please all of you who take your babies to the groomers, Tell them you want your babies hand dried. And FYI for all of you who use Petco grooming, tell them you want the grate removed from your babies cage. I was told after my babies foot was broken that those grated are the # 1 cause of injury to pets in the grooming dept. My groomer has been trying to get the company to remove them since she's been there . So she said if I insist they remove it then they have too.

Good advice, I have first hand exp with calendula and it is amazing it really works well. You can make a salv your self of there are people who make it and sell it I would try etsy. I also know that virgin coconut is a wonderful product just start slow internally.

I feel so bad for that sweet baby. Sending prayers for quick recovery. Bless you for being such a good friend.

OK SERIOUSLY IT IS GOOD I DO NOT LIVE NEAR THERE OR WE WOULD BE PICKETING THIS LOSERS PLACE WITH THAT PICTURE YOU POSTED WARNING OTHER PET OWNERS OF THS GUY - I cannot believe i just read what i read but NOT surprised as he probably lawyered up and is now backing out of his responsibility. Well i would tell him the price and if he does not pay the cost of this - I WILL SEE YOU IN SMALL CLAIMS COURT. Any judge that sees that pic and has a pet will make him pay for this. What is wrong with people?

Please post who this groomer is in grooming section with a warning of what happened so no one on here is hurt by this person again as i would hate to see a yorkie or owner on this group ever be hurt again like this :mad:

I agree i felt sorry for him as you stated he cried as accidents can happen BUT NOW IS WHERE CHARACTER COMES IN - NO CHARACTER THAT IS. Throw the book at him. Better Business Bureau, small claims court filing, and attorney General and warn other pet owners - post a pic of your dog in petsmart, petco, you name it. He can Go Groom his own dogs at his house when i was done with him if this was my dog. I would make sure no other dog EVER was hurt by him again.

He can say whatever he wants - obviously he is getting legal advise but you have documented everything I'm sure. The man was upset at first yes - but now is worrying about his pockets which I expected him to do. Either way - she was burned under his care and hopefully no judge that would side with him. Especially since he's already showed he knew it happened there and was upset when confronted with her burns.

This new excuse saying she got too close to the dryer ? What BS ! :mad: that's STILL his responsibility..... any dog in a cage is at the mercy of whoever is in charge ! What a stupid thing to say and hopefully a judge will see right thru all his new excuses if it comes to that.

I remember (years ago) bringing my Chanel back from a groomer who had great reviews - when she cried in the car while I was holding her at a light - I was livid and called them right away pissed. I knew they'd been too rough with her. I know first hand she was an angel at groomers - there was no excuse for them hurting her and their attitude just sucked.

Granted - it was nothing compared to this....but I've never been back to a groomer since. I'd rather than see mine with a bad haircut than take them to a stranger and have something bad happen.

Poor little Chloe - I'm so glad her pain seems to be under control for the most part and she's acting better each day but still - this isn't over.... I know she has a long way to go poor baby and will be praying no infection sets in. The vet seems to be very good and in time - she will be back to normal...

All the best and please keep the updates coming. You're helping others and also - we do care. This could have happened to anyone but thanks to you guys - maybe people who didn't know about these dryers (or any dryer) will be aware of the dangers.