Someone stole our credit card info!!!!!! - Page 2 - YorkieTalk.com Forums

Sadie's Mom · 06-23-2006, 09:29 AM

Quote:

Originally Posted by Zeus' Mom

They did give us the email address. It is a hotmail account with my husband's name and our zip code. Do you think msn would help to find out who set up the email address?? I really don't think they will release that info.

Oh...looks like they covered their tracks pretty well. Maybe the hotel will at least be smart enough to call the police when the people try to check in.

BabyFidgette · 06-23-2006, 09:32 AM

Quote:

Originally Posted by Zeus' Mom

It turns out that it was only hotel that they booked. My husband called the hotel to alert them that someone would be checking in under his name and that it wasn't him. This is just crazy! I can't believe that people really do this!

Good thing I read up to this post, b/c I was going to say:

Are you sure he isn't taking you somewhere, and he's yanking your chain?

Zeus' Mom · 06-23-2006, 09:39 AM

Quote:

Originally Posted by BabyFidgette

Good thing I read up to this post, b/c I was going to say:

Are you sure he isn't taking you somewhere, and he's yanking your chain?

That is so funny!! He did ask me if I was planning a trip with my boyfriend!! I told him I wouldn't be stupid enough to use "our" credit card!!

Nikko's_human · 06-24-2006, 06:13 PM

Whenever someone purchases something online, their computer's ip address gets recorded. Something similar happened to me 2 years ago. I received an email that I thought was from my bank asking me to verify my debit card info. Stupid here fell for it and I entered all of the info on my debit card. You can guess what happened next, the thieves cleaned me out. They took all the money in my checking account as well as overdrafted me almost $500!!

I was devastated but I went straight to my bank (which was Washington Mutual at the time). They were able to trace the transactions to my online banking page and were able to see the ip addresses that tapped into my account. Turns out these people were from some other country overseas!! I was refunded my money and I closed the account and switched banks after that. But my point is, if anyone purchased anything in your name, the website should be able to tell if those transactions were done on your computer or by someone else's.

bren · 06-24-2006, 06:50 PM

Something similar happened to me a few years ago. Someone hacked into my paypal account and spent almost $2,000 from my checking account and I'm not sure how much personal info they got from the account. I found out about 2 hours after it happened because they apparently changed my password (not sure how they did that!) and paypal sent me an email to verify that I changed my password. It was a Saturday so I had to wait until Monday to change ALL of my info regarding that paypal account. I also contacted the credit reporting bureaus (equifax and trans union) to see if there had been any other activity in my credit history. They put an alert on my account so if anyone tried to open credit cards or apply for loans in my name, the credit reporting bureau would have to contact me first. You might want to contact equifax to get a copy of your credit report and see if they can help at all.

Jaspermom · 06-25-2006, 03:00 AM

As a former bank manager, I can tell you that this happens every single day to thousands of people. As soon as banks find a way to secure the info on their cards, theives find a new way to steal it.

It is very good that your hubby was so diligent about keeping an eye on your card info, Farrah, because speed is so important in these situations. You need to immediately notify the company, and stop the card, as you did.

Nothing irks me more than to hear someone say, "oh I never look at my statement, I just have the amount automatically debited from my account every month". These are the people who will have the big problems.

LOOK AT YOUR STATEMENT and if you are online with your credit card and your bank account, you really should be checking their accuracy every few days to help guard against fraud.

Sorry this happened to you, Farrah. I know it sucks.

Kelz · 06-25-2006, 08:47 AM

that happened to me too..Someone got our info and tried to buy a $1400 computer from bestbuy.com. luckily our credit card company called to verify , We ended up just canceling the card and they sent use a new one

KFG · 06-25-2006, 08:55 AM

One thing you HAVE to do is contact one of the credit bureaus to have them put a "fraud alert" on your account. There are 3 credit bureaus (Experion, TransUnion, and someone else) and if you contact one they will let you know everything that you need to do. They can also answer ANY questions you may have about the entire situation. They also contact each other so you don't have to spend a lot of time calling everywhere. What will happen then is that everytime a big purchase is made with your credit cards (any of them), the credit card companies will call you within a day or two to verify it. This way if anything else is purchased without your consent, you are not liable in any way.

A few years ago someone ordered tires from Pep Boys using our account number. When we went to build a new house last summer we even got called when our mortgage went through. I actually love having that extra protection now.

Bella0722 · 06-25-2006, 10:04 AM

Farrah,

I am so sorry! It sounds like you have it straight.

Lipstik and General Patton send Zeus kisses. Hope to see you soon!

Zeus' Mom · 06-25-2006, 10:08 AM

Thank you all so much for the support!! I think we have it under control now and lets just hope this NEVER happens again!!

TatumsMom · 06-26-2006, 05:19 AM

I happen to have these numbers in my purse because a friend asked me for them not long ago. We had to put a fraud alert on our credit because the bank informed us that someone "might" have been trying to set up an account with my husband's drivers license number. They think it was just a typo on the other bank's part but never can be too sure. Here's the numbers to the three places you want to contact for that...

Equifax 800-525-6285
Experian 888-397-3742
TransUnion 800-680-7289

Zeus' Mom · 06-26-2006, 05:46 AM

Quote:

Originally Posted by TatumsMom

I happen to have these numbers in my purse because a friend asked me for them not long ago. We had to put a fraud alert on our credit because the bank informed us that someone "might" have been trying to set up an account with my husband's drivers license number. They think it was just a typo on the other bank's part but never can be too sure. Here's the numbers to the three places you want to contact for that...

Equifax 800-525-6285
Experian 888-397-3742
TransUnion 800-680-7289

Thank you so much! I know hubby already contacted Equifax, but I will tell him to contact the others as well. This is so frustrating, but thanks to all my YT friends for the help!!

gutu28 · 06-26-2006, 06:12 AM

Happened here too! They bought a couple hundred dollars worth of diet pills..I had to fill out all these forms to get the money back..did all that and told them I wanted a new card..but for some reason, they didn't give me a NEW card and NEW account..they just sent me another card..so of course the theives charged more diet pills on the other card...so I had to do it ALLL over again...so after that I closed my credit card with chase! Good luck to you!

Zeus' Mom · 06-26-2006, 06:40 AM

Quote:

Originally Posted by gutu28

Happened here too! They bought a couple hundred dollars worth of diet pills..I had to fill out all these forms to get the money back..did all that and told them I wanted a new card..but for some reason, they didn't give me a NEW card and NEW account..they just sent me another card..so of course the theives charged more diet pills on the other card...so I had to do it ALLL over again...so after that I closed my credit card with chase! Good luck to you!

Oh no! I will make sure to really check our new card to see if it has been assigned a new acct. What's the point of just sending a new card??

carleirulesme · 06-26-2006, 07:55 AM

That happened to my hubby a couple months ago too... Someone got his Debit card number and started charging away! we got all our money back, but ticked us off!! We closed and reopened.. now we don't save passwords, we shred anything that has our name on it, and whenever someone asks us for SS #'s we always ask the purpose and if it's even necessary to give it! We also put a fraud alert on his Credit score stuff so if someone tried to apply for credit! What losers!!

06-24-2006, 06:13 PM	#19
Nikko's_human Proudly owned by Nikko Donating Member Join Date: Sep 2005 Location: Bronx, New York Posts: 768	Whenever someone purchases something online, their computer's ip address gets recorded. Something similar happened to me 2 years ago. I received an email that I thought was from my bank asking me to verify my debit card info. Stupid here fell for it and I entered all of the info on my debit card. You can guess what happened next, the thieves cleaned me out. They took all the money in my checking account as well as overdrafted me almost $500!! I was devastated but I went straight to my bank (which was Washington Mutual at the time). They were able to trace the transactions to my online banking page and were able to see the ip addresses that tapped into my account. Turns out these people were from some other country overseas!! I was refunded my money and I closed the account and switched banks after that. But my point is, if anyone purchased anything in your name, the website should be able to tell if those transactions were done on your computer or by someone else's. __________________ NIKKO and his mommy NECEE

06-24-2006, 06:50 PM	#20
bren Slave to Max 'n Abbie Donating Member Join Date: Feb 2006 Location: Pittsburgh Posts: 1,529	Something similar happened to me a few years ago. Someone hacked into my paypal account and spent almost $2,000 from my checking account and I'm not sure how much personal info they got from the account. I found out about 2 hours after it happened because they apparently changed my password (not sure how they did that!) and paypal sent me an email to verify that I changed my password. It was a Saturday so I had to wait until Monday to change ALL of my info regarding that paypal account. I also contacted the credit reporting bureaus (equifax and trans union) to see if there had been any other activity in my credit history. They put an alert on my account so if anyone tried to open credit cards or apply for loans in my name, the credit reporting bureau would have to contact me first. You might want to contact equifax to get a copy of your credit report and see if they can help at all. __________________ Brenda, Max & Abbie

06-25-2006, 03:00 AM	#21
Jaspermom Yorkies Rock My World! Join Date: Aug 2005 Location: North Carolina Posts: 4,721	It is horrifying... As a former bank manager, I can tell you that this happens every single day to thousands of people. As soon as banks find a way to secure the info on their cards, theives find a new way to steal it. It is very good that your hubby was so diligent about keeping an eye on your card info, Farrah, because speed is so important in these situations. You need to immediately notify the company, and stop the card, as you did. Nothing irks me more than to hear someone say, "oh I never look at my statement, I just have the amount automatically debited from my account every month". These are the people who will have the big problems. LOOK AT YOUR STATEMENT and if you are online with your credit card and your bank account, you really should be checking their accuracy every few days to help guard against fraud. Sorry this happened to you, Farrah. I know it sucks. __________________ Glad Mom to Jasper, Wosie & Dreama, RIP sweet babies.

06-25-2006, 08:47 AM	#22
Kelz YT 2000 Club Member Join Date: May 2005 Location: Yukon, ok Posts: 2,885	that happened to me too..Someone got our info and tried to buy a $1400 computer from bestbuy.com. luckily our credit card company called to verify , We ended up just canceling the card and they sent use a new one __________________ Kelly- momma to Parker, Star,Zoe, & Kegan.. RIP Silly Lily OK Yorkie Rescue - http://okyorkierescue.org

06-25-2006, 10:04 AM	#24
Bella0722 YT 500 Club Member Join Date: May 2005 Posts: 940	Farrah, I am so sorry! It sounds like you have it straight. Lipstik and General Patton send Zeus kisses. Hope to see you soon! __________________ ~Bella, General Patton, Lipstik, Darwin, Sizzle and Maria~

06-25-2006, 08:55 AM	#23
KFG Senior Yorkie Talker Join Date: May 2006 Location: Pennsylvania Posts: 109	One thing you HAVE to do is contact one of the credit bureaus to have them put a "fraud alert" on your account. There are 3 credit bureaus (Experion, TransUnion, and someone else) and if you contact one they will let you know everything that you need to do. They can also answer ANY questions you may have about the entire situation. They also contact each other so you don't have to spend a lot of time calling everywhere. What will happen then is that everytime a big purchase is made with your credit cards (any of them), the credit card companies will call you within a day or two to verify it. This way if anything else is purchased without your consent, you are not liable in any way. A few years ago someone ordered tires from Pep Boys using our account number. When we went to build a new house last summer we even got called when our mortgage went through. I actually love having that extra protection now.

06-25-2006, 10:08 AM	#25
Zeus' Mom Enja's Mom too! Donating Member Join Date: Jun 2005 Location: Raleigh, NC Posts: 2,765	Thank you all so much for the support!! I think we have it under control now and lets just hope this NEVER happens again!! __________________ Farrah, Zeus, Enja & Riley

06-26-2006, 05:19 AM	#26
TatumsMom Donating YT 500 Club Member Join Date: Aug 2004 Location: TX Posts: 2,799	I happen to have these numbers in my purse because a friend asked me for them not long ago. We had to put a fraud alert on our credit because the bank informed us that someone "might" have been trying to set up an account with my husband's drivers license number. They think it was just a typo on the other bank's part but never can be too sure. Here's the numbers to the three places you want to contact for that... Equifax 800-525-6285 Experian 888-397-3742 TransUnion 800-680-7289 __________________ ~ Angie

06-26-2006, 06:12 AM	#28
gutu28 Lovin' the Cali kisses! Donating Member Join Date: Feb 2006 Location: Lawrenceville, Georgia Posts: 2,990	Happened here too! They bought a couple hundred dollars worth of diet pills..I had to fill out all these forms to get the money back..did all that and told them I wanted a new card..but for some reason, they didn't give me a NEW card and NEW account..they just sent me another card..so of course the theives charged more diet pills on the other card...so I had to do it ALLL over again...so after that I closed my credit card with chase! Good luck to you! __________________ Larissa and Cali Let's go Georgia Bulldogs!

06-26-2006, 07:55 AM	#30
carleirulesme YT 500 Club Member Join Date: Dec 2005 Location: Michigan Posts: 545	That happened to my hubby a couple months ago too... Someone got his Debit card number and started charging away! we got all our money back, but ticked us off!! We closed and reopened.. now we don't save passwords, we shred anything that has our name on it, and whenever someone asks us for SS #'s we always ask the purpose and if it's even necessary to give it! We also put a fraud alert on his Credit score stuff so if someone tried to apply for credit! What losers!! __________________ o0Tashia, Jonathan, Carlei, and Sophie0o CaSh