Puppy Pickup - Page 5 - YorkieTalk.com Forums

lovespandp · 04-09-2013, 07:30 AM

I'm so sorry this is happening to you. I’m praying your baby is safe and she is in your arms soon!! Keep your faith up!

MandiesMom · 04-09-2013, 07:33 AM

Quote:

Originally Posted by CaliMomma

My worry this morning is, they placed her at their kennel facility. At 12 weeks old is this safe? She has had 2 rounds of shots but not all her shots? She's highly succeptable to parvo and kennel cough and Lord only knows what else. I've placed a call with my vet we were to be seeing tomorrow to see if at all she will see us today if in fact my baby ships from Denver today at 1140.

Good thinking to go ahead and call your vet! Without having her last shots, it is risky that she was kept where other dogs have been/are.

lovespandp · 04-09-2013, 07:37 AM

[quote=Yorkiemom1;4182865]

Quote:

Originally Posted by Marhcarter

The PetSafe people hate me so much 2 different ladies hung up on me and I didnt even yell but they did not like my tone of voice. Bi*** please be glad i cannot reach through my phone and jack your monkey arse up. The last lady told me I had some nerve comparing my puppy to a lost child. Seriously. When i started sarcastic laughing at her and telling her seriously did you really just say that, she hung up on me.

These are the people the airline has to keep track of pets, to keep pets safe and to act as liasons for the customers and pets??? They might need to rethink their hiring/training processes. If the "pet safe" people don't understand that to many people, our pets ARE our children, they are in the wrong line of work. Once this is over, I would write a strongly worded letter to the airline describing your experience and the utter lack of helpfulness as well as the outright rudeness of the petsafe people. I have never hung up on anyone, personal or business. That is unacceptable!

I have NEVER heard of a company person hanging up on a customer....one exception, the customer was cursing like a filthy mouthed maniac and the customer rep. just told him he was going to transfer the call to his supervisor because he was not going to be cursed at like that. I look back on how I acted in the airport when Continental lost my puppy, and I am actually amazed they did not have me arrested and forcably removed from the area! They were VERY, VERY tolerant and very helpful....there were all kinds of people on 3 different phones, calling all over, looking for that baby! And when I explaned about dropping blood sugar and seizures and death.....well they found that baby quickly....

I work in customer service, if I EVER hung up on one of my customer’s I would be fired!! Plus I would never do that, that is so rude!

Connie · 04-09-2013, 07:37 AM

OMGosh...what a nightmare for you and that precious baby! I will pray that she gets to you today, the sooner the better and healthy and happy. Hugs to you! So sorry you and your little one are going through something so awful!

Yorkiemom1 · 04-09-2013, 07:37 AM

Did they ever tell you what in the world went haywire in the first place?????????? Theywould have some BIG 'SPLAINING to do!!!!!!!!!! Again, who is the breeder?

CaliMomma · 04-09-2013, 08:01 AM

The problem was she was forgotten in Cedar Rapids Iowa. Though she was checked in and cleared and told the breeder she was ok to fly and was taken back to be loaded on the plane they never actually placed her on the plane. By the time i raised a stink sitting in San Jose she was on a plane from Iowa to Denver but got diverted to Colorado Springs due to weather. But later got into Denver. My breeder has been on the phone with me and PetSafe as much as I have been. This is not on her at all. When we got the excuse yesterday that the lady who initially checked the puppy in was new and did not know all the proper procedures and time restriction they were on for live animals this was how she was forgotten, my breeder calld BS and said the shipping manager checked her in and went over all documents the cage her well being etc and took her back to stagging as she was ready for the flight. Mind you she was there 2 hours prior to flight leaving, no reason for her to have missed her flight or been forgotten.

Buc23 · 04-09-2013, 08:32 AM

Hoping you get your Baby soon and all will be fine after this horrible dream is finally over.

Verbena · 04-09-2013, 08:44 AM

I feel so bad for you. This is a horrible experience. I had Galen come from MN to NY. I am so glad I used I courier. I hope the puppy gets to you safe and sound. Hugs.

TxVicki · 04-09-2013, 09:24 AM

Quote:

Originally Posted by CaliMomma

My worry this morning is, they placed her at their kennel facility. At 12 weeks old is this safe? She has had 2 rounds of shots but not all her shots? She's highly succeptable to parvo and kennel cough and Lord only knows what else. I've placed a call with my vet we were to be seeing tomorrow to see if at all she will see us today if in fact my baby ships from Denver today at 1140.

I would be very worried about this issue. No telling what is lurking in that kennel area.

Yorkiemom1 · 04-09-2013, 09:50 AM

Quote:

Originally Posted by CaliMomma

The problem was she was forgotten in Cedar Rapids Iowa. Though she was checked in and cleared and told the breeder she was ok to fly and was taken back to be loaded on the plane they never actually placed her on the plane. By the time i raised a stink sitting in San Jose she was on a plane from Iowa to Denver but got diverted to Colorado Springs due to weather. But later got into Denver. My breeder has been on the phone with me and PetSafe as much as I have been. This is not on her at all. When we got the excuse yesterday that the lady who initially checked the puppy in was new and did not know all the proper procedures and time restriction they were on for live animals this was how she was forgotten, my breeder calld BS and said the shipping manager checked her in and went over all documents the cage her well being etc and took her back to stagging as she was ready for the flight. Mind you she was there 2 hours prior to flight leaving, no reason for her to have missed her flight or been forgotten.

Your poor little baby has accumulated frequent flier miles!!! She probably would have really enjoyed a trip out to sunny Hawaii....! I wonder what in the world she thinks is happening to herself!

nanahas3 · 04-09-2013, 12:00 PM

Been following this thread and praying for your puppy I cannot imagine how you must be feeling.

CaliMomma · 04-09-2013, 12:51 PM

Back in San Jose again awaiting her flight. Delayed another 20 mins. Fingers and toes are crossed

Hrossen11 · 04-09-2013, 12:54 PM

Hoping she can be with you soon. Poor little one

Trishe · 04-09-2013, 01:05 PM

Hope you have your little puppy in your arms soon!! What a mess! Someone really dropped the ball on this one, poor baby has had quite an adventure!

Yorkiemom1 · 04-09-2013, 01:08 PM

Now please dont wait until tomorrow to let us know if you got her!!! You are killing us, girlfriend!!!

04-09-2013, 07:30 AM	#61
lovespandp ♥Momma's Bambino♥ Donating Member Join Date: Aug 2008 Location: Ca Posts: 10,026	I'm so sorry this is happening to you. I’m praying your baby is safe and she is in your arms soon!! Keep your faith up! __________________ "People with nothing to hide don't usually feel the need to say so."

04-09-2013, 07:37 AM	#64
Connie Loved by Maddie & Libby Donating Member Join Date: Feb 2005 Location: North Dakota Posts: 10,732	OMGosh...what a nightmare for you and that precious baby! I will pray that she gets to you today, the sooner the better and healthy and happy. Hugs to you! So sorry you and your little one are going through something so awful! __________________ Custom doggie dresses and vests Memory is a country where I can go to see your face - but where do I go when I miss your embrace?

04-09-2013, 08:44 AM	#68
Verbena Donating YT 3000 Club Member Join Date: Jul 2012 Location: with my flying monkeys Posts: 15,620 Blog Entries: 7	I feel so bad for you. This is a horrible experience. I had Galen come from MN to NY. I am so glad I used I courier. I hope the puppy gets to you safe and sound. Hugs. __________________ Teri . . . Galen Jameson Frazier Seraphina Luna Rosencrantz, Saber Tooth Tiger, Pussy Willow Pandora Guildenstern

04-09-2013, 12:00 PM	#71
nanahas3 ♥Love My Snuggle Bugs♥ Donating Member Join Date: Jan 2009 Location: Missouri Posts: 4,290	Been following this thread and praying for your puppy I cannot imagine how you must be feeling. __________________ *CharleneMama to Laddy and Kyra and Always in our hearts Lolita*

04-09-2013, 01:05 PM	#74
Trishe Donating Senior Yorkie Talker Join Date: May 2012 Location: michigan Posts: 231	Hope you have your little puppy in your arms soon!! What a mess! Someone really dropped the ball on this one, poor baby has had quite an adventure! __________________ Mommy to Bailey born 2/21/2012 R.I.P Dabny you were a great dog and a wonderful friend for 20 years!

04-09-2013, 07:37 AM	#65
Yorkiemom1 Rosehill Yorkies Donating YT Member Join Date: Dec 2007 Location: Houston Texas Posts: 9,462	Did they ever tell you what in the world went haywire in the first place?????????? Theywould have some BIG 'SPLAINING to do!!!!!!!!!! Again, who is the breeder?

04-09-2013, 08:01 AM	#66
CaliMomma Senior Yorkie Talker Join Date: Mar 2013 Location: Prunetucky Posts: 249	The problem was she was forgotten in Cedar Rapids Iowa. Though she was checked in and cleared and told the breeder she was ok to fly and was taken back to be loaded on the plane they never actually placed her on the plane. By the time i raised a stink sitting in San Jose she was on a plane from Iowa to Denver but got diverted to Colorado Springs due to weather. But later got into Denver. My breeder has been on the phone with me and PetSafe as much as I have been. This is not on her at all. When we got the excuse yesterday that the lady who initially checked the puppy in was new and did not know all the proper procedures and time restriction they were on for live animals this was how she was forgotten, my breeder calld BS and said the shipping manager checked her in and went over all documents the cage her well being etc and took her back to stagging as she was ready for the flight. Mind you she was there 2 hours prior to flight leaving, no reason for her to have missed her flight or been forgotten.

04-09-2013, 08:32 AM	#67
Buc23 Senior Yorkie Talker Join Date: Jan 2013 Location: Orlando, FL Posts: 126	Hoping you get your Baby soon and all will be fine after this horrible dream is finally over.

04-09-2013, 12:51 PM	#72
CaliMomma Senior Yorkie Talker Join Date: Mar 2013 Location: Prunetucky Posts: 249	Back in San Jose again awaiting her flight. Delayed another 20 mins. Fingers and toes are crossed

04-09-2013, 12:54 PM	#73
Hrossen11 YT 500 Club Member Join Date: Jan 2013 Location: Central california Posts: 799	Hoping she can be with you soon. Poor little one

04-09-2013, 01:08 PM	#75
Yorkiemom1 Rosehill Yorkies Donating YT Member Join Date: Dec 2007 Location: Houston Texas Posts: 9,462	Now please dont wait until tomorrow to let us know if you got her!!! You are killing us, girlfriend!!!