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Old 06-07-2008, 08:19 AM   #1
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Default Response To Jenny Lam Thread

I have never came here and posted but felt it was necessary as Jenny Lam has decided to take on a campaign to smear myself and my dogs.

Mid May Jenny Lam contacted me on numerous occasions in regards to purchasing a small male. She couldn't decide if she wanted 1 of my new small males that were about 4-5 weeks old at the time or Bremen who was already 8 months. She decided she wanted to purchase Bremen, due to his maturity, color and markings. I informed her to look at my website to see that the way we sell our puppies is AS PETS. She asked me if she could purchase Bremen as a breeder and I explained to her, not until he is one year of age and has been reevaluated, that IF she felt she would like to introduce him into her breeding program that would be fine, and that she could then pay the $1,000. more for breeding rights at that time. This is how our Biewer Yorkshire Terrier ala pom pons are sold. It is plainly written on our website and she was told this through phone conversations and emails. They were also advertised on Puppyfind as pets. (We feel no one can guarantee show quality or breeding quality for these puppies until they are atleast 1 year of age. (The IABCA considers adults at 16 months and older.)
We sell our Biewer Yorkies as pets for $1800. IF you hold a puppy for one year to see how it matures, reevaluate the puppy, and pay for breeding rights, if we agree and the dog qualifies for breeding and has good qualities to be bred,we offer the option to purchase full breeding rights. Bringing the total purchase to $2800. (Jenny Lam was paying $200. for his transportation costs.) Jenny Lam did ask if at first if she could pay the full $2800. and immediately receive full breeding rights. I told her NO, due to the fact that he is not ready for mating. He does need time to complete maturity, he is not 1 year of age yet. I sent her my PET contract and she signed and agreed and wrote in herself that the deposit of $900. was paid and that the remaining $900. of his pet price would be paid before his delivery.

I agreed to sell Bremen under these circumstances to Jenny Lam. Jenny Lam then sent me a deposit through paypal of $900. Attached was a note saying that she was purchasing Bremen and that this was his deposit. Jenny also signed and faxed back to me our Pet Contract, that states that deposits are nonrefundble! After several days, I received an email from Pay Pal stating that Jenny Lam had stated that the charge was fraudulently "misauthorized."
Therefore placing the deposit of $900. in a "hold" position, until their investigators could resolve this issue. After receiving this email from Paypal, I received an email from Jenny Lam stating she had changed her mind and no longer wanted to purchase Bremen. She insisted on an immediate refund. (while she herself had placed the refund in the hold position and accused me of "misauthorized" charging this deposit.)
During the time the deposit was being held by Paypal, Jenny Lam decided to began her campaign in an attempt to defame my character. I was also threatened along with my husband and my 13 yr. old son, in emails written and sent to me from Jenny Lam.
I was not going to release funds to her that she had on hold AND write her another check for another $900. This appeared to me as an attempt to be "double dipping." I replied to her that I would let Paypal make their decision.
After reviewing the contract that Jenny Lam herself signed and agreed to, emails sent by Jenny Lam and the note she originally attached to the deposit with Paypal, Paypal released the funds to me.

To recap per our contract, which Jenny Lam agreed to and wrote in herself on the contract that she would be paying $3,000. total, and broke it up as we had discussed, pet price $1800. $200. transportation and $1,000. for breeding rights and also in an email she wrote the $1,000. for breeding rights would be paid by Sept.1st if she entered him into her breeding program.

In regards to false accusations of my breeding practices, Jenny Lam has repeatedly stated that I breed liver shunt puppies and luxating patellas.
I request immediate proof of such lies, not just hearsay from other disgruntled breeders that have puppies listed for sale also on Puppyfind.

I have no liver shunt in my breeders (or pets) and have OFA certificates on all of my dogs for luxating patellas (Grade 0-Negative).
Unfortunatly, Jenny Lam was misinformed and led to believe that my "Belle" or "Bellchen" has been bred OR that she was misled to believe that Belle and Bremen were brother/sister. (This is NOT true!) Holly Day on Ice was "Belles" litter sibling that did pass away from a Congenital Liver Shunt. I was the 1st to break the news of our heartache publicly on other forums from Heidi Gonzales.
BELLE/BELLCHEN HAS NEVER BEEN BRED-NOR WILL SHE!!! She belongs with our family as a sweet loving wonderful pet for my 13 yr. old son.
Again, I request from Jenny Lam proof of her false accusations against my lines of breeding.

Bremens Story: I think Stacey pretty well summed it up. Photos received by Jenny Lam and posted here were taken in Feb. and not taken recently which Jenny Lam based her original purchase decision on. I have told Jenny Lam verbally and in writing that Bremen was NOT a show dog. Some dogs do not like to show and Bremen is certainly one of them. Photos she received were of a scared shy boy that didn't want to be there.
Bremen is a perfectly healthy dog with a negative liver bile assay result. He has been tested throughly and his vet has stated it is not necessary for any further testing to be done on him, until he is 1 year of age and has more fully matured.
Jenny Lam was going to receive when Bremen was delivered to her a Florida state Health Certificate, all health records, pet pedigree, and copies of IBC registration from both parents, shot records, numerous written critiques from judges that have judged him in his past, his ribbons won with the NAKC, and his Baby International and National Championship title when it comes in from the IABCA. She would of also received his full DHS registration and BNR registry once it was agreed upon on, on or about Sept 1st (after his 1st birthday).

Bremens parents have both received 4 International/National Championship Titles as puppies (3) AND 1 EACH as adults. It is our goal to show our breeders in the showring for writtten critiques and opinions from other judges to assure our breeding program is on track...not for competition.
(To Be Continued on next post)....Sorry sooo long!

Barons story: Paula came to me searching for a pet Biewer and wanted to purchase Baron. I did feel he had show potential at that time and wanted him to be shown so that we could see where our breeding program was going. He was of our Danika/Noahs 1st litter. Paula came to our home and was able to see the parents, littermates and our other dogs. She had difficulty in deciding to choose Baron or Bremen, but then decide on Baron. Berlin, another sibling was sold as a forever pet due to his size.
I did encourage Paula to bring Baron to the Orlando May IABCA show,and had not seen him since the 1st of Dec. (5 months), Baron developed an undershot bite and at 8 months of age has not finished filling out. He too was very scared and nervous as this was his 1st showing, as was his owner Paula. Paula arranged a meeting with one of the judges to talk about Baron, and who refused to comment on Bremen, but basically due to Barons structure (undershot bite) in his opinion, should be neutured. I agreed.Had his undershot bite been shown to me prior, I would of pulled him myself.
Somehow many have added in that I was told by this judge to also have Bremen neutured...that was not the case! Unfortunatly Paula has posted that this is what the judge stated, but I think we have all read what Stacey has stated, which I believe is the truth, and what I recall the judge stating myself. He stated he had not judged Bremen at that time and refused to comment on him.
I assured Paula that I would back my dogs and we would sit down and come to a solution to this issue. Paula was told to change his diet by myself, the judge and her vet. Also, the judge told her to let him run and exercise to produce muscletone.
On Monday, the day after the show, I received the following email:
Subject: Baron
Date: May 4, 2008 7:07 PM
Hi Wanda,

I know I will get upset, so please forgive me for sending this information to you by email instead of a phone call. This is an extremely difficult decision for Ed and me to make with Baron. I was very upset to hear from the judges all about Baron. We all learned a lot this weekend. Ed & I talked all the way home and here is what we have come up.
We paid $2800 for Baron and would like $1300 plus show entries of $124 back ($1424). We would keep Baron and get him neutered.
We would keep this confidential between us and no one else.
Again, please forgive me for not calling.
Hugs & Kisses
Paula & Baron
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Old 06-07-2008, 12:58 PM   #2
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(Continued from above).

I responded to her and refunded her $1300. plus the show entry fees. ($1424. as she requested.) I told her to have Baron neutured (which she has).
I also told her that I didn't care if she kept it confidential and that I would rather people know that I do back my dogs. Even though our pets sell for $1800. I agreed to her refund amount and felt that there was extra $300. returned to have him neutured. Although I did tell her that it was HER responsibility of being a pet owner to have him neutured.
I also told her I thought it was insane to have a dogs bloodwork drawn on the morning after returning from a show, where he had been scared and frightened all weekend. (his 1st show). I noticed Baron in their stroller and not having access to fluids throughout the show. I don't feel that any labwork done within a few hours of that weekend could give normal levels.
Especially with the emotional level of Paula during the course of the show. We all know dogs seek emotional strength from their owners and is carried down the lead. I myself was dehydrated after the show.

I have learned a great lesson that many have yet to learn. It is that no one can guarantee how a puppy will turn out develope, mentally and physically until it is ATLEAST 1 year of age. That is the reason for changing our policy to only sell our dogs as pets, which was throughly explained to Jenny Lam, who also had 4 ads on Puppyfind, one of which was for puppies that had not been born yet stating SHOW POTENTIAL for $3500. which have now been removed. (I do have them printed out.) I was forced to remove my ads due to her slanderous reviews. (which I have also printed out.)

Jenny Lams nonrefundable deposit will now be used for legal representation to protect us being further defamed of character.
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Old 06-07-2008, 03:31 PM   #3
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I only know what I read here and on the other thread which I'm sure is only part of the story but I'm not really sure why such a large deposit wouldn't be refundable.

With paypal if you issue a refund the dispute is immediately closed. It wouldn't be double dipping if you issued her a refund in repsonse to the dispute with Paypal(only using paypal funds not sending her a check) but it sounds like you aren't willing to do that:


"Jenny Lams nonrefundable deposit will now be used for legal representation to protect us being further defamed of character. "


When someone threatens a lawsuit it's not a good thing. You don't need a lawyer to keep your character from being defamed, you need happy customers. If it were me, I would just refund her money and do the right thing. It's actually better for you that she didn't get him in the long run it sounds like.

She doesn't have anything and is out $900 right now.

Last edited by makemepretty; 06-07-2008 at 03:33 PM.
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Old 06-07-2008, 03:40 PM   #4
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Sorry, I dont know the original Jenny Lam thread, but I personally would not send anyone any type of deposit for any reason and think that I would be able to get it refunded. Deposits are usually non-refundable.

I wouldnt send $900 unless I was absolutely sure that I was going to go through with the purchase.
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Old 06-07-2008, 03:58 PM   #5
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Quote:
Originally Posted by kanda View Post
Sorry, I dont know the original Jenny Lam thread, but I personally would not send anyone any type of deposit for any reason and think that I would be able to get it refunded. Deposits are usually non-refundable.

I wouldnt send $900 unless I was absolutely sure that I was going to go through with the purchase.
I disagree to that. $900 is a lot of money for non-refundable deposit. People do tend to change their mind sometimes. If someone changes their mind about not wanting the dog, why not refund them, keep the dog and sell to someone else? Why escalate it to a legal case? If you really care about your dog so much, wouldn't you prefer to keep your dog and sell it to someone else who is really interested and will go through the whole deal?
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Old 06-07-2008, 04:07 PM   #6
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Quote:
Originally Posted by Potter View Post
I disagree to that. $900 is a lot of money for non-refundable deposit. People do tend to change their mind sometimes. If someone changes their mind about not wanting the dog, why not refund them, keep the dog and sell to someone else? Why escalate it to a legal case? If you really care about your dog so much, wouldn't you prefer to keep your dog and sell it to someone else who is really interested and will go through the whole deal?
I dont disagree with what you are saying, but why wouldnt the purchaser make darn sure she was interested. (Again, I dont know what the original thread was about, just going by what I read here).

All I know is that if I sent someone a deposit of any amount, I would never expect them to refund it. I may be ticked off about being out of $900, but I would essentially only have myself to blame.

If I were the seller, I would probably look into the refund...but I think, based on what I have read, the purchaser is at fault.
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Old 06-07-2008, 04:36 PM   #7
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I understand the refund and if you think about most deposits around 300 as most pups (yorkies not briewas) around a 1000 which is a third and 900 is a third of the purchase price she was planning on spending all together.
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Old 06-07-2008, 05:11 PM   #8
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Default Wanda Wery Thread

I haven't read her thread above as it is a waste of my time. I have nothing to hide, but she does.

Wanda is "trying" to defend herself to my thread here:

Beware of Wanda Wery of Loving Acres in FL

Two separate cases have already been filed by myself and another customer of hers each filing to the Florida Attorney General, Florida Consumer Affairs, BBB, the Federal Trade Commission and other government organizations who have already began an investigation on her for fraudulently misrepresenting her dogs, illegal business practices and refusal of refund.

She has violated Florida Statute 828.29 which is Florida's Puppy Lemon Law, which specifically states as such.

"...within 1 year following the sale of an animal subject to this section, the breed, sex, or health of such animal is found to have been misrepresented to the consumer, the pet dealer shall afford the consumer the right to choose one of the following options:

(a) The right to return the animal and receive a refund of the purchase price, including the sales tax, and reimbursement for reasonable veterinary costs directly related to the veterinarian's examination and certification that the dog or cat is unfit for purchase pursuant to this section..."

Per discussion with some of those agencies, they too agree that she is committing fraud.

I did attempt to dispute my transaction with PayPal, but none of the reasons for a dispute applied 100%...it was a combination of three 1) unauthorize charge - since I demanded a refund, 2) Significantly not as described and 3) Not received - suppose to ship in July. After I chose the 1st option, it didn't let me back out change the reason for dispute to #3 and I didn't want to "cancel" because it may not let me have another opportunity to "dispute". I did list all three reasons on the description, but of course Wanda is not going to admit that.

I do not own any biewers and am a complete novice to the breed. I was looking for a good foundation male for breeding. Wanda knows that CRYSTAL CLEAR. There are several reasons why I did not want to continue with this transaction 1) Wanda Wery did not disclose to me that "Bremen" was sold and then returned to her, 2) Wanda Wery did not disclose to me that a Judge told her that her dogs including "Bremen" should be fixed to protect the breed and sold as "pets", 3) her puppy pics of Bremen were misrepresented as what he looks like currently, but was farther from the truth, 4) Wanda Wery did not disclose to me that "Bremen" and his littermate have health problems, regardless how big or how small - even in the above link, the former owner admits that his blood results were off the chart...for example, "Bremen" is burning too many calories and losing hair...which is an indication of hyper thyroid. His litter mate "Baron" has kidney problems and possible liver problems based on his blood test results.

There are too many reasons why Wanda Wery should not be breeding. SHe is unethical and cares much more about the money than breeding healthy dogs. If previous customers had concerns about the health of the puppies and blood results proved there are genetical problems, why would you choose to do a repeat breeding? IF a Judge at the dog show tells you to sell them as a "pet", why is she charging me $3000 as a breeding male? I have it in black and white. A pet normally goes for $750 or less.

I am a responsible hobby breeder and wanted no part of purchasing a male that is not only unfit to be show quality, but unfit to breed. If I wanted a pet, I could have gone to the local Humane Society...not pay $3000 for a dog over 3000 miles away who will be a future heartache. If I am going to pay that much money, then I expect to buy a healthy happy dog that is as close to standard as possible in order to better the breed. I believe the customer should be happy with what they purchase as this will lead to a good working relationship and future referrals.

But, if she disagrees with me, then oh well...what am I suppose to do???

Regardless, she's in deep sh** and she knows it. She is violating Florida Statute 828.29 REGARDLESS if her contract states No Refunds. That is the LAW.

I am continuing my cases against her until she makes things right....and I already told her this.

Last edited by Litllam88; 06-07-2008 at 05:13 PM.
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Old 06-07-2008, 05:21 PM   #9
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the other thread was closed for a reason. This one needs to be too. Someone gave a review of their personal experience and everyone else has jumped in. This section is almost as bad as the breeder section. i think the review section should be just that. A person should be able to make their review, good or bad, and then the thread shouldbe closed. the things being discussed here are private and between certain people and it should be kept off the board.
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