Oh NOOOOO! - Page 2 - YorkieTalk.com Forums

Shanatink · 12-31-2005, 10:50 PM

ABC does thier orders very strangely. I remember someone else on here found out the hard way once also. Unfortuanatley they bill you once the item is sent so you wont know shipping until they ship the item. It probobly wont be cheap for an item of that size and weight either. Im so sorry for you.

chattiesmom · 01-01-2006, 09:27 AM

You might try calling them ASAP and cancelling the order. I think that the reason that their stuff is so cheap is that they take you to the cleaners with shipping and handling.

GOOD LUCK..... keep us posted on the outcome.

SoCalyorkiLvr · 01-01-2006, 11:28 AM

What a bummer Val...I hope you are able to prevent this and get your money back.

artierae · 01-01-2006, 11:47 AM

Quote:

Originally Posted by Muffie's Mom

Whenever I'm searching on the web & getting information on something, I NEVER enter my credit card information UNLESS I'm ready to buy.

Just a word of advice to all. If you have to, call their 800 number.

This is what I do, also. Whenever they ask for my credit card number, I just cancel out the whole thing, unless I actually want to purchase the item. If they won't give me the price and shipping charges before I put in my card number then I just don't order from them. Most of the time you can get things from more than one place, and if not I figure I don't need it that bad.

taje · 01-01-2006, 01:05 PM

same thing happened to me with the stroller. I ended up keeping it, the shipping was reasonable, 8.00 but i was so upset when it first happened.

Let us know how it ends...

Midge5353 · 01-03-2006, 06:56 PM

I agree with the people that said to call your credit card company if you are unable to get ahold of the abc company. Have them cancel the charge and then abc won't ship the house because you didn't pay for it.

doggieluver · 01-03-2006, 07:25 PM

Neither ABC or LTD have 800 numbers they have long distance number and they keep u on hold for a while but you have plenty of time to call in the am the take 4ever to process an order.

yorkieangel · 01-03-2006, 07:32 PM

Yeah.. ABC will rack yo up with long distance charges with holding.
The whole point is they are SNEAKY . It doesn't matter if you can call them and cancel. You shouldn't HAVE TO if they weren't being sneaky

vainchick5 · 01-03-2006, 09:05 PM

Actually Val, their shipping really isn't bad at all. I ordered a stroller for Coco and it was $29.95 and I was worried because I didn't know what the shipping cost was. Before I knew it, I had bought it. I called and they said that because the stuff comes from their warehouse so they don't know the weight until it gets shipped. The stroller, which is pretty heavy, was only like barely $8 for shipping. It's really not bad and they have pretty good service if you want to return it.

hle_625 · 01-04-2006, 08:00 AM

I have ordered from lakesidecollections.com alot of times and I love that company. To me there shipping rates are really reasonable and their prices for the items are very reasonable. Everything that I have got from them has been good quality. I would definetly recomend them and they do have this same style of doghouse.

Passionfruition · 01-09-2006, 06:52 PM

OK, here's the scoop:

I FINALLY today, after days and days of trying, got a hold of the company via phone. The lady on the phone, though she didn't speak English very well, was very nice and said the item was shipped out already but she'd send me a return slip and fully refund my credit card. Whew, good.

I wish I could keep the item but I'm not sure if I have a place for it in my house right now. Maybe in our next house ....since our lease is up in March. But we'll see.

12-31-2005, 10:50 PM	#16
Shanatink Mommy to 3 Princesses Donating Member Join Date: Apr 2005 Location: DFW Texas Posts: 11,030	ABC does thier orders very strangely. I remember someone else on here found out the hard way once also. Unfortuanatley they bill you once the item is sent so you wont know shipping until they ship the item. It probobly wont be cheap for an item of that size and weight either. Im so sorry for you. __________________ Custom Dog Clothing Boutique www.TinkerbellsCloset.com

01-01-2006, 09:27 AM	#17
chattiesmom Donating YT 10K Club Member Join Date: Jul 2004 Location: Alabama Posts: 17,674	You might try calling them ASAP and cancelling the order. I think that the reason that their stuff is so cheap is that they take you to the cleaners with shipping and handling. GOOD LUCK..... keep us posted on the outcome. __________________ Silk Step-In Harnesses www.foxypups.etsy.com

01-01-2006, 01:05 PM	#20
taje Pita Power!! Join Date: Feb 2005 Location: Port St Lucie, FL Posts: 982	same thing happened to me with the stroller. I ended up keeping it, the shipping was reasonable, 8.00 but i was so upset when it first happened. Let us know how it ends... __________________ http://www.myspace.com/pitadiva

01-03-2006, 07:25 PM	#22
doggieluver My Heart, My Life, My Dogs Donating Member Join Date: Dec 2005 Location: El Paso,TX Posts: 759	Neither ABC or LTD have 800 numbers they have long distance number and they keep u on hold for a while but you have plenty of time to call in the am the take 4ever to process an order. __________________ Jessi and my 4 's SugarBear's Taz Gizmo's Gidget

01-03-2006, 07:32 PM	#23
yorkieangel Rescue Angel Join Date: Aug 2005 Location: md Posts: 1,530	Yeah.. ABC will rack yo up with long distance charges with holding. The whole point is they are SNEAKY . It doesn't matter if you can call them and cancel. You shouldn't HAVE TO if they weren't being sneaky __________________ Yorkieangel

01-01-2006, 11:28 AM	#18
SoCalyorkiLvr BANNED! Join Date: Mar 2005 Posts: 8,246	What a bummer Val...I hope you are able to prevent this and get your money back.

01-03-2006, 06:56 PM	#21
Midge5353 BANNED! Join Date: Mar 2005 Location: North East Ohio Posts: 1,297	I agree with the people that said to call your credit card company if you are unable to get ahold of the abc company. Have them cancel the charge and then abc won't ship the house because you didn't pay for it.

01-03-2006, 09:05 PM	#24
vainchick5 YT 6000 Club Member Join Date: May 2005 Location: CA Posts: 6,588	Actually Val, their shipping really isn't bad at all. I ordered a stroller for Coco and it was $29.95 and I was worried because I didn't know what the shipping cost was. Before I knew it, I had bought it. I called and they said that because the stuff comes from their warehouse so they don't know the weight until it gets shipped. The stroller, which is pretty heavy, was only like barely $8 for shipping. It's really not bad and they have pretty good service if you want to return it. __________________ Mommy to Coco and Rocco

01-04-2006, 08:00 AM	#25
hle_625 Donating YT 4000 Club Member Join Date: Oct 2005 Location: Missouri Posts: 4,637	I have ordered from lakesidecollections.com alot of times and I love that company. To me there shipping rates are really reasonable and their prices for the items are very reasonable. Everything that I have got from them has been good quality. I would definetly recomend them and they do have this same style of doghouse. __________________ Heather, Chloe Lynn and Daisy May

01-09-2006, 06:52 PM	#26
Passionfruition Proud of my Sully! Donating Member Join Date: Mar 2005 Location: beautiful CHARLESTON, S.C. Posts: 5,454	OK, here's the scoop: I FINALLY today, after days and days of trying, got a hold of the company via phone. The lady on the phone, though she didn't speak English very well, was very nice and said the item was shipped out already but she'd send me a return slip and fully refund my credit card. Whew, good. I wish I could keep the item but I'm not sure if I have a place for it in my house right now. Maybe in our next house ....since our lease is up in March. But we'll see. __________________ - - - - - - - - - - - - I love my Sully (the Wonderdog!)