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05-14-2008, 06:03 AM | #31 |
Lovin' to the MAX!! Join Date: Oct 2006 Location: Yorkieville
Posts: 2,774
| Totally agree with that. I had them on my list of vendors when I do research for dog items so that they might be recommended. They are now being removed from that list!!! Thanks for the heads-up! I refuse to give anyone a plug when they're so abusive of their clientele.
__________________ Seana and Max and Madison too! Come visit me at: celebritydogwatcher.com |
Welcome Guest! | |
05-14-2008, 06:05 AM | #32 |
YT Addict Join Date: Jan 2008 Location: Jersey Shore
Posts: 351
| Call your credit card company and initiate a chargeback. That's exactly what I'd do.
__________________ --Catherine Amelia, Rosie & the kitties |
05-14-2008, 06:07 AM | #33 | |
Donating YT 3000 Club Member Join Date: Jul 2007 Location: Illinois
Posts: 4,139
| Quote:
__________________ Diane, and my boys ..... Coby and Reggie !! Striving to be a YTPP - a YT Positive Poster! In Memory of My Beautiful Mother 7/22/28-8/27/08 | |
05-14-2008, 06:14 AM | #35 | |
YT 500 Club Member Join Date: Mar 2007 Location: Heartland
Posts: 506
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05-14-2008, 06:25 AM | #36 | |
Donating YT 10K Club Member | Quote:
Thanks for the warning.
__________________ Deb, Reese, Reggie, Frazier, Libby, Sidney, & Bodie Trace & Ramsey who watch over us www.biewersbythebay.com | |
05-14-2008, 06:35 AM | #37 |
YT Addict Join Date: Jan 2008 Location: Springfield
Posts: 483
| This is outrageous! Thank you for posting this and letting everyone on YT know about their unprofessional manner. I can't imagine getting an e-mail like that. I would have been furious!
__________________ Kimberly Lee, parents of Lexie , Tucker , and Jordan |
05-14-2008, 08:38 AM | #39 |
Donating YT 1000 Club Member Join Date: Jan 2008 Location: brooklyn
Posts: 2,369
| wow talk about rude....i would put a stop on the credit card call ur bank and stop the money...some people dont know how to run a business
__________________ Lil Miss Martini Butt & Mommy~Proud member of Petite Pups United! & Proud member of the Spoiled Rotten Club & Lil Heartbreakers Club |
05-14-2008, 08:41 AM | #40 |
YT Addict Join Date: May 2008 Location: Texas
Posts: 433
| That is downright disgusting company behavior... If I had ordered from those toads and gotten that kind of response, this is what I would do... (time consuming, but may be worth your time) 1. Contact EVERY company they offer products from and send them your email correspondense along with every internet posting you can dig out of the deep. (here is the URL to one of the companies they sell their producst Sherpa's Pet Trading Company - The Original Soft Side Pet Carrier) 2. I would contact the BBB in their city, state and if there is a federal one, that one also. 3. Turn them into the IRS for possible fraud. (If they are that willing to be so infantile, chances are they have no problem NOT refunding money and saying they did) 4. Report them in writing and via email to the State Attorney General in their state and the state you live in. Make sure it is a registered letter. 5. Send the Senetor in their state a letter and email requesting they be investigated. 6. Send a letter and email to every TV station in their city asking their "watch dog" reporter to look into it and report on their gross and abusive behavior. 7. Get on EVERY pet forum board you can find and post, post, post!! This would be for starters :-) Thanks for the heads up, I will NEVER order from them! |
05-14-2008, 10:11 AM | #41 |
YT 6000 Club Member Join Date: Nov 2003 Location: Seattle, WA
Posts: 6,238
| Wow, that's HORRIBLE! No company should ever talk to a customer like that! I've heard of other members having similar problems with this company as well. You could try emailing The Consumerist and telling them about your experience: The Consumerist: Shoppers Bite Back They could take your story and make that company look like an absolute fool (which of course they deserve)! |
05-14-2008, 10:28 AM | #42 |
Mojo, LilyGrace & Me Donating Member Moderator Join Date: Dec 2005 Location: cuddling with my babies<3
Posts: 17,329
| I don't want to take over your thread, but I agree! STAY AWAY FROM THIS COMPANY!!! I order over $60 worth of items from this site in March......their site clearly states that your "order status" will change within a week from your order...and if not, to email their customer service. So, when mine didn't change, I sent an email....not response, sent another, no response.....it was now the middle of April and I still hadn't heard from them, my order status was never changed and I read a lot of BAD reviews on them, so I got worried. I had filed w/ PayPal before I got the email back from them, because, of course, it took them awhile to respond. But once I got this email, I forwarded it to PayPal, my dispute was moved to a claim (within a few days of my filing my dispute) and I got my money refunded (THANK GOODNESS)!!! And the sad thing is...I was never rude or impatient......! Oh well, lesson learned! BUYER BEWARE! NEVER USE THIS SITE! And if they have sites under other names, check for those and stay away!!!! I think there are other "review" sites too that you can leave a bad review for them!
__________________ Hi I'm Jenn Mom to..... Mojo,LilyGrace & DD Kate RIP Mojo FOREVER in our hearts! Last edited by Jenn218; 05-15-2008 at 08:16 PM. |
05-14-2008, 10:31 AM | #43 |
Mojo, LilyGrace & Me Donating Member Moderator Join Date: Dec 2005 Location: cuddling with my babies<3
Posts: 17,329
| Here are some YT topics on Handsnpaws....... http://www.yorkietalk.com/forums/yor...ght=handsnpaws http://www.yorkietalk.com/forums/yor...ght=handsnpaws http://www.yorkietalk.com/forums/yor...ght=handsnpaws
__________________ Hi I'm Jenn Mom to..... Mojo,LilyGrace & DD Kate RIP Mojo FOREVER in our hearts! |
05-14-2008, 10:35 AM | #44 |
Donating YT 500 Club Member Join Date: Jun 2005 Location: Bay Area, CA
Posts: 1,086
| Oh my F&@%*^! God!!! Jenn that is horrible, I have shivers down my spine. They are the nastiest sons of BITCHES I've ever heard! Who are they to treat any customers that way? The same customers that pays all their bills! They sound like the vendor from hell! Oh my god, I'm so pissed right now I can't stop cussing!!! F&*%$$!!!#$%#%@#$%!@##$@!!!! |
05-14-2008, 10:52 AM | #45 |
Furbutts = LOVE Donating Member Moderator | When I heard about this company from Jenn, I nearly blew my top off. THEN I saw they're RIGHT here in Arizona - and I actually wonder if they have a store here, under some other name - because I SURE would like to pay a visit!!!!!!! These people are SCUM. SUB-SCUM.
__________________ ~ A friend told me I was delusional. I nearly fell off my unicorn. ~ °¨¨¨°ºOº°¨¨¨° Ann | Pfeiffer | Marcel Verdel Purcell | Wylie | Artie °¨¨¨°ºOº°¨¨¨° |
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