Groomer butchered my baby!

[i_love_my_yorki]

Oh man....Thats just awful...I would report her to the Manager

I had an appointment to take Scamp to Petcetra....but after reading this I am going to cancel & get my son to do it....It took my son 3 hrs hes a ....perfectionist.. ..& does a really good job..

Pity you dont live near me....he wouldve done your for free & you wouldve been real happy with the outcome

I am going to Palm Springs in may.....I love it there,all that sunshine

[luvmystevie]

Exactly! It's very cold here. I went out this morning and bought him an assortment of sweaters and fleece outfits from a doggie boutique near my home so hopefully that will help him.

I bought a variety of grooming supplies for him and we will just do it here. It will be a learning experience but I couldn't do any worse than the butcher.

I can't report her to the manager because she is the one that owns the shop! That's the worst part about it, she should know what she is doing.

I took some pictures of him but can't upload them they keep saying they are too big and I don't know how to fix it.

He looks better with the sweaters but honestly does not look like my dog at all. It's a shame and my neighbor feels so bad. He came over this morning when we were leaving for the pet store for clothes and apologized again. He went out and bought him a basket of toys. It was very sweet of him and I thanked him, told him it isn't his fault she butchered him and I'm sure he woudln't have told us about her if he knew she would do that. He told me he called her and told her how upset I was and he was about what she did and that he wouldn't be bringing his dog (a scottish terrier) back to her again.

I was venting yesterday and appreciate all the responses. I was just beside myself. Stevie IS a part of this family. I treat him just as I do my own children and you would do anything in the world for your kids and the same goes for him.

[Baby Blessing]

Stevie will love all the nice clothes he's getting, and hopefully his coat will grow out fast. I just wanted to share with you that I always used the mustache trimmers to do Cassie, the little battery operated ones, the noise never bothered her and she didn't mind them at all. I also shall be grooming Baby Blessing myself from now on. She was one time to the groomer :-( Have a nice day. Patti and ~~Baby Blessing~~

[Marie]

Im sorry that you had a bad experience at the groomers. I hope his hair grows fast. I guess is shopping time for lots of cutsies fo him.

[Jeniferlee]

The last time I brought Macy in they did the same thing to her- that was about 2 months ago. Her coloring is still a lot grey and no black! But she is starting to look cute again not like a nakid molerat!
It is hair and it will grow back but at the time I just wanted to shave the groomer bald also!
But you still have your baby to hold and now you just have to keep him warm!

[GucciMyGirl]

You want to hear about a bad experience with a groomer, well here goes. Gucci was about 8 mts. old. and I took her for the second time with this groomer. My daughter went to pick her up and she called me on my cell hystercially crying. The groomer she shaved her bald and it was Feb. and cut her throat, talk about going crazy. She even admitted that it wasn't Gucci's fault but it was hers. We took her to the vet and thank God it was superfical, just needed a glue bandage. Of course I told her off and never went back.This made me leary of all other groomers. To be honest I have taken Gucci to numerous groomers and I am not to happy with them. Petsmart was not so bad, but I am not crazy about them. I finally found a place but the groomer pissed me off, she did a beautiful job , but when I dropped Gucci off in the morning, apparently she must have peed in the crate. The groomer says I will let you get away with it this time being its your first time here. I do charge when they soil. CAN YOU IMAGINE... SEE YA...lol

I am still looking for a decent groomer......Gina

[luvmystevie]

Are you kidding me! I'm talking about them shaving gucci and cutting her throat! OMG I would have just lost it. Okay so your story way tops mine. I'm sorry that happened to your baby.

Okay and the groomer that says she charges more when they soil! She needs to get into a new line of business because that's what dogs do sometimes. Heck Stevie did it today in Petco while shopping for new clothes. I had my kids go and tell one of the employees, I apologized for the mess but the associate said, dogs do these things and it's a pet store no biggie. I would have just wanted to slap her for saying something so idiotic.

[TrueReviews]

I can relate to this!!! My mother's groomer does her yorkies perfect every time so I used her one visit (she is a mobile groomer) I told her I just wanted Lexie washed brushed and dried with a sanitary buzz...I made sure to say Do not cut her hair at all except the sanitary buzz. Lexie's hair was sooo long and pretty.
When she brought Lexie back to me all of her hair was cut off like a puppy cut. I was horrified. Mom is going to continue to use her but I have decided to go back to my old groomer...the one I have to drive to. I can't understand how this woman can groom mom's dogs perfect every time and mess Lexie up the first time. I had never allowed her hair to be cut and I was not going to have it ever cut short...She was a mess. She more like a yorkie colored west highland terrier than a yorkie. I am glad her hair is finally growing back but I have learned my lesson. I think it is best to watch the groomer the first time if you are unsure what they are going to do...that way next time you know they will do it right!

[jkat]

Ohmi...I'm so sorry to hear about your first experience!!

A while back, I made several appointments with different groomer but I canceled them last minute for the fear that my baby's hair would be butched. Oh man, that's totally hard to swallow....

I know, I don't understand how a groomer can cut a perfect hair cut on one dog and butches on another dog. I think that's why I'm soo hesitant. After hearing this story, I'm going to groom her myself.

[Rhapsody]

I can totally relate! I had a very similar experience a week ago. Although I got an apology, and my money back. I will NEVER return to petsmart, and honestly I'll have a hard time trusting any groomer. I had even brought pictures, and talked directly with the groomer (who was the manager).


Heck, lol, here's the link if you'd like to read about it!

http://www.yorkietalk.com/forums/showthread.php?t=38587

My Rhapsody looked very gray also, but I've noticed in the past week she seems to have darkened up -- she's kind of a very dark silky gray now. . . so the hair's growing back fast, and it seems to be darkening up! Her hair texture seems to of changed, much more silky. I don't know if this is because of the length, or because she's getting her adult coat now. . . oh well, we'll wait and see.

So sorry for your experience. I just can't believe that people think that they can get away with doing this to people's dogs!! They are like our family. Even my 5 year old little girl, Rachel, gasped in horror when she first saw Rhapsody! She still is very upset, and has been very verbal that the mean people won't ever be able to do that to her puppy ever again!! Lol, I should have just had Rachel handle the negotiation -- she would have gotten our money back right then rather than two days later.

[luvmystevie]

Okay in that picture with Rhapsody shaved, that is exactly how my Stevie looks right now. How long ago did this happen? And is the coat back yet or just coming back?

I know it will take a while, but I want his nice coat back. Heck even if it's gray at least he'll have some hair and "look" like a yorkie.

Seems like we were in the same boat.....too many horrible groomers out there. My thing is if you think you can't do it the way I asked for it then just tell me. I would be happier for you to say something and take my baby home than butcher him. She told my neighbor when he called her on it that Stevie was difficult and very jumpy. Uh, he's a puppy still and yes he can be a bit jumpy at times but this is your line of business. If you can't deal with it call the family and say you can't do it. She never mentioned that to me when I called to see if he was ready. Had she said that I would have just said forget it I'll come and get him.Ugh!, I will make sure I tell everyone I know never to take their dogs to her (have already made plenty of phone calls to friends that are dog owners to make sure they don't go to her)

[TrueReviews]

Originally Posted by luvmystevie

Okay in that picture with Rhapsody shaved, that is exactly how my Stevie looks right now. How long ago did this happen? And is the coat back yet or just coming back?

I know it will take a while, but I want his nice coat back. Heck even if it's gray at least he'll have some hair and "look" like a yorkie.

Seems like we were in the same boat.....too many horrible groomers out there. My thing is if you think you can't do it the way I asked for it then just tell me. I would be happier for you to say something and take my baby home than butcher him. She told my neighbor when he called her on it that Stevie was difficult and very jumpy. Uh, he's a puppy still and yes he can be a bit jumpy at times but this is your line of business. If you can't deal with it call the family and say you can't do it. She never mentioned that to me when I called to see if he was ready. Had she said that I would have just said forget it I'll come and get him.Ugh!, I will make sure I tell everyone I know never to take their dogs to her (have already made plenty of phone calls to friends that are dog owners to make sure they don't go to her)

that makes you want to remember that and tell the groomer that if it gets too difficult to call and say they can't do it doesn't it. I am at the point where I will tell anyone who grooms Lexie that I would rather they admit they can't if she gets too wild instead of messing her up...it reduces the risk of bad results.

[TrueReviews]

I am sorry for all of you that have been through what you went thru. We took my dad's boy Sparky to a very mean groomer who was supposed to cut his hair in a puppy cut...instead they completely shaves him...he was hairless!!! He looked soooo funny. Like a fat chihuahua, lol. Mom wasn't mad about the hair...well not vocally because he was sooo funny looking. The part she was really mad about was that the woman cut a toenail nearly completely off. He was bleeding everywhere! We took him to the vet then contacted the groomer who blamed us saying he was injured when we brought him there. It was horrifying how rude and hateful she got! Later she apologized and said next time would be free. Well next time I took Lexie who was a baby at the time to her to have her ears buzz cut to help them stand. The woman set up an appointment and was nice on the phone but when I got there she made me stand there an hour waiting saying she was busy then asked if i minded if she went out and smoked before getting to lexie. I said no and she asked me to come with her to show her what I wanted done. When we got out around other shoppers she immediately humiliated me by saying I was a liar and was there to ruin her business and that after my allegations (and the complaint's never came from me) she would never allow me there. She also accused me of hurting my pets to make her look bad. I was almost crying because of her screaming at me. I would never do that!!! I was sooey humiliated! A shopper at the next store ran over and tore into her verbally and told her off saying she had no right to treat people that was and she should be shut down because she also messed up her dog. I finally shook it off and went to the store owner who also got rude with me! He had invited me for the free visit before and said he had never offered it. I took out the voucher and he ripped it from my hand and tore it up saying see no proof now you stupid girl.

Anyway we may have bad visits to groomers but the thing to remember here is that there are still good groomers out there. We tend to focus on the bad scaring us and others away from going to a groomer at all. I have had my good experiences too! My current groomer is the best! She spoils my babies!!! They have sooo much fun at her place that they are never ready to leave. On the days I groom them they can't get there fast enough, lol. Don't let the bad ones scare you...remember them and learn from them! That way you will know the things to ask the good ones. You will know the results you expect and the things to work on until you achieve them. Do as others have done...if you have an idea of what you want find a picture and take it to them. Or take a picture of your baby after they are done and use it as your example if you change groomers. Do your research on the people and their clients. In pet stores the shoppers are usually clients too...especially in the smaller stores with groomers. Places people go back to have better reps. For my current groomer I got a list of other clients from her...a referral list. She was happy to give that to me so I could see her other work...it was an interview process but it was well worth it...and I get group discounts for my babies since I have 3 I take and at times my mom's 2 yorkies and her pom. Always ask about group discounts if you have several babies!!! It saves a lot...believe me, lol. Good luck everyone!!!
~Tru

[Rhapsody]

Sigh, only a little over a week ago. She hasn't grown much hair back, but more than I expected. Right after the cut when I ran a comb through her hair I felt like I was scraping skin; now it goes through and pulls up hair. Also it doesn't look like she has any more bald spots. There were a couple places where you could see the pink of her skin -- I don't see any pink now. The hair the comb is running through on her back looks definately dark; I'm wondering if the gray was just her skin showing through. We'll see; it hasn't grown back enough yet for me to say exactly what color I'm seeing. She just is starting to get a darker gloss to her back coat, while last week she looked almost completely gray except where the shadows hit her.

I hope these descriptions make sense. . .

I'd post pictures, but I'm afraid I've had two camera issue problems. First the pups got a hold of the wire I use to download my pictures to the computer. Well, I went and got a replacement, but now I can't find my camera!!! I had it Easter Day, but I'm worried I may have left it somewhere since we were out and about so much, and I was taking pictures through the first half of the day.

Sigh, when it rains it pours. If that darn camera doesn't show up soon, I'm going to use this as an excuse to go get a new digital (mine was a couple years old anyway, lol).

[TrueReviews]

Good luck finding your camera...I lose mine all the time, lol. I think my yorkies hide it so I will stop taking pictures which I do a lot, lol.

You should try Solid Gold Seameal...In the first week I used it on Romeo his hair grew fast!!! It works wonders on him...perhaps it will help your baby's hair grow back fast. Hie hair was staying short but after that week it increased in growth...t months later it has grown out over an inch. I know all puppies are different but this stuff is safe and awesome!!!