Oh man....Thats just awful...I would report her to the Manager
I had an appointment to take Scamp to Petcetra....but after reading this I am going to cancel & get my son to do it....It took my son 3 hrs hes a ....perfectionist..

..& does a really good job..
Pity you dont live near me....he wouldve done your for free & you wouldve been real happy with the outcome
I am going to Palm Springs in may.....I love it there,all that sunshine