Groomer mistake? I am very upset.

[shade1721]

This morning I took our baby to our vet for a haircut. They have a groomer who comes in on Fridays. We have been taking him to them to get him groomed since we got him just over a year and a half ago with no real problems. However they have recently changed groomers. Baxter was fine this morning. I took off his sweatshirt, put on his harness and everything was as usual. When I picked him up at the vet, the receptionist said that the groomer had told her that he had a "hotspot" that was a little tender on his upper right leg and that a little Neosporin would help it out. The groomer had already put his clean sweatshirt on, so I didn't look at it before I left. They didn't sound concerned, so I really wasn't. When I got home, I took off his sweatshirt to remove his harness and look at the hotspot. Now I don't know what a "hotspot" is supposed to look like on a yorkie, but my golden retriever will get them in the summer sometimes and it is normally just a red raw rashy area. What I saw on Baxter was NOT like that. There is blood matted in his fur, he flinches and shakes when I touch it. It is breaking my heart. I swear he did not have this SPOT this morning. I snuggled with him all night, dressed him this morning and there was no flinching and definitely NO blood. Do you think she accidentally cut him or could this have been an invisible "hotspot" that just suddenly appeared??? I am VERY unhappy and concerned. Is Neosporin okay? My vet had closed by the time I saw it so I cannot call them and talk about it until tomorrow. Any advice or opinions would be much appreciated. Thanks.

[tishas_star]

Oh my goodness! The poor little guy! I didn't know Yorkies got hotspots, I also have a Golden and when she gets them they are like areas she has scratched open and are kinda yucky but she never freaks out or acts like they hurt, they are a bigger annoyance to me b/c I'm the one who has to shave the yucky hair off and wash it and put hotspot medicine on it.
I SERIOUSLY think she cut him or something, maybe not on purpose but by shear ineptness?? I have no clue on the Neosporin though, I'd just wash it with some warm clean water and some mild soap like baby shampoo if you have it just to clean it and look at it more closely, but oh my! I'd be on the phone to my vet in the morning and totally hacked about it. I don't take my baby to the groomers in clothes just her harness and collar so I can immediately assess her when I pick her up, I bring something for her to wear with me and dress her in the car after she's done. I'm so sorry that he got hurt. Please update with what you find out.

[Dara311]

Originally Posted by shade1721

This morning I took our baby to our vet for a haircut. They have a groomer who comes in on Fridays. We have been taking him to them to get him groomed since we got him just over a year and a half ago with no real problems. However they have recently changed groomers. Baxter was fine this morning. I took off his sweatshirt, put on his harness and everything was as usual. When I picked him up at the vet, the receptionist said that the groomer had told her that he had a "hotspot" that was a little tender on his upper right leg and that a little Neosporin would help it out. The groomer had already put his clean sweatshirt on, so I didn't look at it before I left. They didn't sound concerned, so I really wasn't. When I got home, I took off his sweatshirt to remove his harness and look at the hotspot. Now I don't know what a "hotspot" is supposed to look like on a yorkie, but my golden retriever will get them in the summer sometimes and it is normally just a red raw rashy area. What I saw on Baxter was NOT like that. There is blood matted in his fur, he flinches and shakes when I touch it. It is breaking my heart. I swear he did not have this SPOT this morning. I snuggled with him all night, dressed him this morning and there was no flinching and definitely NO blood. Do you think she accidentally cut him or could this have been an invisible "hotspot" that just suddenly appeared??? I am VERY unhappy and concerned. Is Neosporin okay? My vet had closed by the time I saw it so I cannot call them and talk about it until tomorrow. Any advice or opinions would be much appreciated. Thanks.

well, i can look at this in two ways. Hotspots can come on like wild fire, and sometimes they arent noticable until grooming or they are scratching so much that it shows. Hotspots do come on quick, and they can just appear. If this is a hotspot he needs to be on an antibiotic.

i used to work with a groomer, and she maybe cut an animal once or twice within a year, sometimes it just happens, but she always took the dog right over to the vet, and they glued it up.

i hope your baby feels better soon.....

[Ellie May]

Neosporin is only okay if the dog can't lick it. Depending on the exact location, a onesie or e-collar may be needed or a dog friendly type of Neosporin. If it is painful, I would talk to the vet.

[heatherm0890]

ive never heard of small dog with a hotspot,doesnt mean its not possible BUT ive only heard of larger ones like goldens and labs...can u examine it closly if it doesnt hurt him too bad,does it look like a cut or a red rash type wound?i think if it was a hotspot,they wouldnt have covered it back up and made it seem like no big deal...why the need to hide it if it was not there fault?

[Skippy's Mom]

Sounds to me like she cut him. Skippy is allergic to Neosporin--found out when he was neutered and removed his stitches by himself
Clean him up good and keep an eye on it. Next time you take him to be groomed stay there if she will let you- or mention you don't want her to cut him so short next time, that way she might not nick him?
My groomer lets me stick around while she does Skippy(he barks like mad-when she's done with him-I get him outta there for [I]her sake). For Gabby--I am right there. I don't trust ANYONE with her-she is tiny and too delicate.
Yea-I spoil her!

[romeos mommy]

I would not return. It seems like they were not honest with you.

[Lolapup]

If it's a hot spot it needs to be treated with medication twice a day. Did they not tell the vet? They didn't send you home with anything?

[yorkiesmiles]

Originally Posted by heatherm0890

ive never heard of small dog with a hotspot,doesnt mean its not possible BUT ive only heard of larger ones like goldens and labs...can u examine it closly if it doesnt hurt him too bad,does it look like a cut or a red rash type wound?i think if it was a hotspot,they wouldnt have covered it back up and made it seem like no big deal...why the need to hide it if it was not there fault?

I used to raise Bichons and yes, it is more than possible with small dogs - and Bichons have a number of allergy problems - especially allergies to fleas that result in hotspots.

I think the groomer got him And put the shirt back on to cover it up. I highly doubt the vet's office was aware of how bad it was - she sounds very dishonest to me. I responsible groomer would have fessed up to their error

[Wrenee4]

Did they cut the hair away from the "spot"? They are usually a red rashy looking or is it an actual cut?? If it is a hot spot the hair should be trimmed away from the spot and then you can apply the neosporin. I hope he feels better soon!

[Mardelin]

As a groomer, it sounds more like razor burn to me. There is a wonderful antibiotic ointment that you can purchase from your vet; Panalog or a generic.

The groomer should have never charged you for the grooming.....