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01-01-2011, 02:03 PM | #1 |
My hairy-legged girls Donating Member Join Date: Jan 2007 Location: lompoc, ca.
Posts: 12,228
| Shame on Bank of America, shame, shame!!! My husband takes care of all the bills because he's so great at it, and always pays early on the ones possible. Well, our mortgage was with Country Wide till Bank of America took over those accounts. Our credit history is perfection, and couldn't get any better. Three weeks after he made our Mortgage payment we get a harassment call from a collection agency. My husband answered and tried to tell that lady that our payment was NOT late, but she went off on him to the point he hung up. She started calling back every 1/2 hour but he would not answer. He did try to call that number back to see where it was from but the machine said it wasn't a working number. WHAT?????? Then how did she call us??? The next morning he called Bank of America to find out what the heck is going on, and that he doesn't appreciate being harassed by a bill collector. They said they would take care of that, and when my husband ask why he was turned over to a collector, they couldn't even answer why. Then that same day the phone started ringing every 1/2 hour again, so my husband decided to answer it, get their name and number to tell them if they continue to harass us he would hire an attorney. They told my husband that they have not been contacted by Bank of America, then started threatening, so he told them he would be contacting an attorney. He made one last angry call to BA threating them with a suit if he got one more call from a collector. They put the late charge back into our account and apologized for any inconvenience. ANY INCONVENIENCE???? We lost sleep, I broke out in hives and was crying and it was a horrible ending to what should have been a wonderful Holiday. What's going on in our country anymore. Everyone trying to make money from us even if they have to STEAL it?? We still don't know why this all happen. Had to Vent, especially since I read a couple other post where people were having fraudulent charges on their CC's. I'm in their boat now.......in a way.
__________________ AZRAEL RAZAEL JILLI ANN |
Welcome Guest! | |
01-01-2011, 02:12 PM | #2 |
I ♥ Joey & Ralphie! Donating Member | Sorry this happened to you, I'd be the same way, that sort of thing would drive me nuts, even if they were polite about the overcharges. Hope it's all taken care of now, and hope they fire the harasser.
__________________ NancyJoey Proud members of the CrAzYcLuB and YAP! ** Just Say No to Puppymills – Join YAP! Yorkshire Terrier Club of America – Breeder Referrals |
01-01-2011, 03:34 PM | #3 |
♥ Maximo and Teddy Donating Member Join Date: Jun 2009 Location: Northern Virginia
Posts: 25,041
| Yorkiedaze, I am so sorry. Something strange is going on in the banking world. My mortgage is with Wells Fargo, which has a stellar reputation. Although my mortgage payments are always made *early*, they docked me for being late and applied all of the payments toward interest and none toward principal. They also charged me for not having homeowners insurance, which I have had without interruption for the past 8 years. This mess has taken more 3 months to sort out. My father, and co-owner of the house, is an attorney and sent letters. Wells Fargo never responded, but they did credit all of our accounts. Very unsettling.
__________________ Kristin, Max and Teddy |
01-01-2011, 03:49 PM | #4 |
Donating YT 12K Club Member Join Date: Jan 2006 Location: Council Bluffs Iowa
Posts: 12,552
| Oh that sounds terrible. It is a shame how quickly they judge you, without allowing you to explain, or even attempt to look into the details. I've often wondered why type of personality one must have to be able to do that job. They have no compassion, they must have never had a cash flow problem or even ever forgotten anything. |
01-01-2011, 03:55 PM | #5 | |
My hairy-legged girls Donating Member Join Date: Jan 2007 Location: lompoc, ca.
Posts: 12,228
| Quote:
__________________ AZRAEL RAZAEL JILLI ANN | |
01-01-2011, 04:01 PM | #6 |
Donating YT 500 Club Member Join Date: Nov 2008 Location: Where the deer and the antelope play
Posts: 7,069
| Our mortgage is also with BA after they took over for Countrywide. We have never been fans of BA either. We've never felt they had their customers at heart. We would have refinanced after that whole Countrywide deal but we're too close to having our house paid off that no one will even consider refinancing because they won't make any money and it would cost us more in refinancing fees. So, we nervously are working hard to get it paid for so we don't have to do business with BA. I don't trust them.
__________________ Shelly and the girls Moka Mylee |
01-01-2011, 04:10 PM | #7 | |
♥ Maximo and Teddy Donating Member Join Date: Jun 2009 Location: Northern Virginia
Posts: 25,041
| Quote:
__________________ Kristin, Max and Teddy | |
01-01-2011, 09:24 PM | #8 |
YT Addict Join Date: Jul 2010 Location: MN
Posts: 479
| aww sorry this happened to you guys. About two weeks ago, someone from citi bank came to my house. He was there to take my car b/c of late payment. He was all cocky about this. The funny thing is that I paid cash for my car. I didn't even take out any loans. My parents help paid for it. I told the guy that he still won't leave. Even confirm the birthdate with him. Its not my birthday. I told him to go back to the bank and if they have any problems, they can call me personally. I haven't heard anything. Stupid bankers.. |
01-01-2011, 09:38 PM | #9 | |
My hairy-legged girls Donating Member Join Date: Jan 2007 Location: lompoc, ca.
Posts: 12,228
| Quote:
__________________ AZRAEL RAZAEL JILLI ANN | |
01-01-2011, 09:40 PM | #10 | |
My hairy-legged girls Donating Member Join Date: Jan 2007 Location: lompoc, ca.
Posts: 12,228
| Quote:
__________________ AZRAEL RAZAEL JILLI ANN | |
01-01-2011, 09:47 PM | #11 | |
My hairy-legged girls Donating Member Join Date: Jan 2007 Location: lompoc, ca.
Posts: 12,228
| Quote:
__________________ AZRAEL RAZAEL JILLI ANN | |
01-01-2011, 10:37 PM | #12 |
Donating YT 2000 Club Member Join Date: May 2008 Location: Los Angeles, California, USA
Posts: 12,693
| I'm sorry you had that issue. I had an issue with Chase when it took over Wamu. Long story short, they took money out of my acct, overdrew, took money from my dad's acct to cover it. They said I was at fault. Naturally, when I started working, I went to Chase, withdrew all the money in that acct, gave it to my dad and used my first paycheck to open an acct with a credit union.
__________________ Littlest JakJak We miss you Kaji |
01-02-2011, 07:40 AM | #13 | |
♥ Maximo and Teddy Donating Member Join Date: Jun 2009 Location: Northern Virginia
Posts: 25,041
| Quote:
__________________ Kristin, Max and Teddy | |
01-02-2011, 08:46 AM | #14 |
YT 1000 Club Member Join Date: Jan 2008 Location: MA
Posts: 1,252
| I cannot stand Bank Of America at all.......
__________________ Kerrianne |
01-02-2011, 09:09 AM | #15 |
Donating YT 1000 Club Member | I closed my accounts with BOA after 10 years. They have horrible customer service. Of course my best friend from college disagrees because she has worked for them for 15 years. lol I cant stand them. So glad I got new accounts!! So sorry that happened to you! |
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