Shame on Bank of America, shame, shame!!!
 

My husband takes care of all the bills because he's so great at it, and always pays early on the ones possible. Well, our mortgage was with Country Wide till Bank of America took over those accounts. Our credit history is perfection, and couldn't get any better. Three weeks after he made our Mortgage payment we get a harassment call from a collection agency. My husband answered and tried to tell that lady that our payment was NOT late, but she went off on him to the point he hung up. She started calling back every 1/2 hour but he would not answer. He did try to call that number back to see where it was from but the machine said it wasn't a working number. WHAT?????? Then how did she call us??? The next morning he called Bank of America to find out what the heck is going on, and that he doesn't appreciate being harassed by a bill collector. They said they would take care of that, and when my husband ask why he was turned over to a collector, they couldn't even answer why. Then that same day the phone started ringing every 1/2 hour again, so my husband decided to answer it, get their name and number to tell them if they continue to harass us he would hire an attorney. They told my husband that they have not been contacted by Bank of America, then started threatening, so he told them he would be contacting an attorney. He made one last angry call to BA threating them with a suit if he got one more call from a collector. They put the late charge back into our account and apologized for any inconvenience. ANY INCONVENIENCE???? We lost sleep, I broke out in hives and was crying and it was a horrible ending to what should have been a wonderful Holiday.
What's going on in our country anymore. Everyone trying to make money from us even if they have to STEAL it?? We still don't know why this all happen.

Had to Vent, especially since I read a couple other post where people were having fraudulent charges on their CC's. I'm in their boat now.......in a way.

Sorry this happened to you, I'd be the same way, that sort of thing would drive me nuts, even if they were polite about the overcharges. Hope it's all taken care of now, and hope they fire the harasser.

Yorkiedaze, I am so sorry.

Something strange is going on in the banking world. My mortgage is with Wells Fargo, which has a stellar reputation. Although my mortgage payments are always made *early*, they docked me for being late and applied all of the payments toward interest and none toward principal.

They also charged me for not having homeowners insurance, which I have had without interruption for the past 8 years. :mad:

This mess has taken more 3 months to sort out. My father, and co-owner of the house, is an attorney and sent letters. Wells Fargo never responded, but they did credit all of our accounts. Very unsettling.

Oh that sounds terrible. It is a shame how quickly they judge you, without allowing you to explain, or even attempt to look into the details.

I've often wondered why type of personality one must have to be able to do that job. They have no compassion, they must have never had a cash flow problem or even ever forgotten anything.

I am so very sorry you have had even more to deal with than we did. I can't for the life of me understand what's happening these days with major companies seemingly turning a blind eye to others trying to scam you. It just doesn't make any sense to me. My son went to law school, but after two years, he decided he didn't want to be part of it. He never talks about all the "whys". Would have been nice to have a lawyer in the family for such emergency's. ;) I think we are fine with BA now. At least we haven't had any collectors calling for the past two days.

Our mortgage is also with BA after they took over for Countrywide. We have never been fans of BA either. We've never felt they had their customers at heart. We would have refinanced after that whole Countrywide deal but we're too close to having our house paid off that no one will even consider refinancing because they won't make any money and it would cost us more in refinancing fees. So, we nervously are working hard to get it paid for so we don't have to do business with BA. I don't trust them.

If you have any more problems with BA, tell them you are going to file a complaint with the consumer fraud division of your state's attorney general's office. You can also contact your other elected officials. Although the process can be time consuming, they will listen and help.

aww sorry this happened to you guys. About two weeks ago, someone from citi bank came to my house. He was there to take my car b/c of late payment. He was all cocky about this. The funny thing is that I paid cash for my car. I didn't even take out any loans. My parents help paid for it. I told the guy that he still won't leave. Even confirm the birthdate with him. Its not my birthday. I told him to go back to the bank and if they have any problems, they can call me personally. I haven't heard anything. Stupid bankers..

We are in the same shape, but since we want to sell this home and buy a single story this summer, we will be looking for a different lender for sure. Now to do some homework on who's the best.

Thank you so much for the heads up. Sure is nice to know these things. ;)

That would be scary for sure. Am glad they didn't take it. You could have sued if they did I suppose. Crazy world anymore. I miss the slower pace when things were more simple.

I'm sorry you had that issue. I had an issue with Chase when it took over Wamu. Long story short, they took money out of my acct, overdrew, took money from my dad's acct to cover it. They said I was at fault. Naturally, when I started working, I went to Chase, withdrew all the money in that acct, gave it to my dad and used my first paycheck to open an acct with a credit union.

This sounds like a scary scam. Did he have any official looking paperwork? Usually car repo people don't knock at the door.

I cannot stand Bank Of America at all.......

I closed my accounts with BOA after 10 years. They have horrible customer service. Of course my best friend from college disagrees because she has worked for them for 15 years. lol I cant stand them. So glad I got new accounts!! So sorry that happened to you!