Anyone have a mail.com account? Help! - YorkieTalk.com Forums

tjdmom · 07-17-2010, 07:45 PM

I have a mail.com account and am at my wits end here! I have had this account for years. Recently I went to log in and couldn't. Not sure if I had my cap locks on or what but got locked out and thought, no problem I'll just click on the link to reset it. Problem is that it then tells me my new password will be mailed to the alternate account I provided when I set up my account.

I have no idea what account I may have used. I sent at least 3 messages then I called customer support. They, not so nicely told me that they only help paying customers and since I was a free account I would just need to wait for the the support department to get to my email. Well, it's been 6 weeks. I've sent another email but at this point all my credit card bills get emailed here, I have relatives and friends who only have that email address, I have my credit card passwords saved as messages on there. I'm not getting my bill reminders. I even have old emails saved from my sister who passed away 4 years ago, sometimes I just like to go look at things she said. Who knows what I'm missing. What can I do? Does anyone have any advice? I always loved that service but now I'm rethinking things but in the meantime, what do I do?

jencar98 · 07-17-2010, 08:23 PM

Have you seen this thread? Matt might be able to help you.

http://www.yorkietalk.com/forums/off...ions-matt.html

Connie · 07-17-2010, 09:13 PM

I sure hope Matt can help you!

red98vett · 07-18-2010, 02:45 AM

That sucks !

everyone is giving you good advise- go to Matt - he's helped me get rid of a pretty bad memory trojan recently

He does free diagnostics - then if you need fixing - he can hook you up

Roboyorkie · 07-18-2010, 03:26 AM

Well lets hope you didn't get a key-logging virus, setup a E-mail program like Outlook, or download Mozilla Thunderbird (this is what I use and Love it)

07-17-2010, 07:45 PM	#1
tjdmom Donating YT 500 Club Member Join Date: May 2007 Location: upstate ny Posts: 5,847	Anyone have a mail.com account? Help! I have a mail.com account and am at my wits end here! I have had this account for years. Recently I went to log in and couldn't. Not sure if I had my cap locks on or what but got locked out and thought, no problem I'll just click on the link to reset it. Problem is that it then tells me my new password will be mailed to the alternate account I provided when I set up my account. I have no idea what account I may have used. I sent at least 3 messages then I called customer support. They, not so nicely told me that they only help paying customers and since I was a free account I would just need to wait for the the support department to get to my email. Well, it's been 6 weeks. I've sent another email but at this point all my credit card bills get emailed here, I have relatives and friends who only have that email address, I have my credit card passwords saved as messages on there. I'm not getting my bill reminders. I even have old emails saved from my sister who passed away 4 years ago, sometimes I just like to go look at things she said. Who knows what I'm missing. What can I do? Does anyone have any advice? I always loved that service but now I'm rethinking things but in the meantime, what do I do?

07-17-2010, 08:23 PM	#2
jencar98 Donating YT 500 Club Member Join Date: Jun 2006 Location: Oklahoma Posts: 6,435 Blog Entries: 3	Have you seen this thread? Matt might be able to help you. http://www.yorkietalk.com/forums/off...ions-matt.html __________________ ~Ruby, Reno, Razz, & Jack~

07-17-2010, 09:13 PM	#3
Connie Loved by Maddie & Libby Donating Member Join Date: Feb 2005 Location: North Dakota Posts: 10,732	I sure hope Matt can help you! __________________ Custom doggie dresses and vests Memory is a country where I can go to see your face - but where do I go when I miss your embrace?

07-18-2010, 02:45 AM	#4
red98vett Yorkie Kisses are the Best! Donating Member Join Date: Jul 2004 Location: Houston TX Posts: 33,590 Blog Entries: 1	That sucks ! everyone is giving you good advise- go to Matt - he's helped me get rid of a pretty bad memory trojan recently He does free diagnostics - then if you need fixing - he can hook you up __________________ Villette, Chanel & Cheri www.DesignsByVillette.net Custom Address Labels and Note Cards using YOUR Photos! Just Click HERE!

07-18-2010, 03:26 AM	#5
Roboyorkie Senior Yorkie Talker Join Date: Jul 2010 Location: Virginia Posts: 79	Well lets hope you didn't get a key-logging virus, setup a E-mail program like Outlook, or download Mozilla Thunderbird (this is what I use and Love it)