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01-03-2008, 05:45 PM | #1 |
Donating YT 1000 Club Member Join Date: Jun 2007 Location: Georgia
Posts: 2,563
| More BoA Drama - my adventure for the day So last night I had a POSITIVE balance in my checking account with Bank of America (that I HAVE to leave open for another two weeks because that's how long it takes Mike's direct deposit to switch over to Wachovia). This morning I got up, checked on line, and we had a NEGATIVE balance! What?! We hadn't used our card, written any checks, NOTHING. There was NO REASON for us to have a negative balance. Things had been conveniently rearranged and "keep the change" had been taken out to cause two different things to "bounce". Luckily I'd printed our on line register out last night. I printed what it was showing this morning out as well and headed to the bank. I walked in the door and was met by the "greeter". She asked if I how I was. I replied I was angry and would like to speak to a manager. She said she was a manager. Since when is a greeter a manager? I told her that was nice, I would like to speak to a different manager. She refused to let me. So I explained the issue. She tried to blame it on ME and said I should never go by what is on line only by what is in my own personal book. Well if I did that I would NEVER have a problem. DUH! She could give me an answer to what happened. I once again asked to speak with a different manager. She refused to let me. This is where it gets good. She had the audacity to ask me to leave HER bank! Luckily the bank manager happened to be walking by (only I didn't know thats who it was at the time). He asked what the problem was. I explained it to him. We went to his office. He had no explanation. I told him I would most certainly be leaving BoA. He said he would fix the problem. I told him he could bet his a$$ his he would and he could also bet it I would still be leaving. And there you have Aerrica's Adventure of the Day Oh, and get this, my BoA account is mysteriously showing that it was NEVER negative! Imagine that!
__________________ Aerrica, and Norman RIP my sweet Poopanut |
Welcome Guest! | |
01-03-2008, 07:26 PM | #2 |
Love The Verminator! Donating Member Join Date: Jul 2006 Location: ny
Posts: 4,282
| Gotta love the way banks play with our money, the dates, the times things are posted and the order they are posted in and manage to get more of it than we do. I am thinking of going back to keeping my money in a sock under my mattress. I'm glad you finally got it straightened out.
__________________ Roxy loves Alphy Remi loves Millie [COLOR="Purple"]Mom to RoxyJo & Remington , Fozzy Bear & Chloe |
01-03-2008, 07:49 PM | #3 |
Donating YT 1000 Club Member Join Date: Jun 2007 Location: Georgia
Posts: 2,563
| All of this is after I had to pay $140 in NSF fees last week for the exact same reason (only they didn't put any of that back). Now it isn't even showing where I had anything in the negative last week either, but of course I had to pay those fees, but yet no one can explain anything to me. We've already set up a new account with Wachovia. We just have to give Mike's company time to switch his direct deposit.
__________________ Aerrica, and Norman RIP my sweet Poopanut |
01-03-2008, 07:55 PM | #4 |
All Dogs Go To Heaven Donating Member Join Date: Aug 2006 Location: By The Lake
Posts: 2,727
| We're leaving National City for the exact same reason. When I was a mgr at a bank we had the authority to refund charges that were out of sight. I used to give back almost all of them. It's rediculous what they r*pe people for. Now no one has the authority to do anything. I was in banking for 15 years and there's no way I'd go back now. It's off to the local credit union for us.
__________________ Jeanie I am @ the Lake Jackson, Maggie, Sunshine, Bailey, Rocky, Emmie & Jack |
01-03-2008, 07:58 PM | #5 |
YT 2000 Club Member Join Date: May 2005 Location: Yukon, ok
Posts: 2,885
| oh man that sucks
__________________ Kelly- momma to Parker, Star,Zoe, & Kegan.. RIP Silly Lily OK Yorkie Rescue - http://okyorkierescue.org |
01-04-2008, 04:09 AM | #6 |
Donating YT 1000 Club Member Join Date: Jun 2007 Location: Georgia
Posts: 2,563
| Mike's deposit went in this morning and we actually get the WHOLE THING! No overdraft fees! Also, our account is showing that we did not have a negative balance the entire month of December. Then why did I have to pay $140 in NSF fees last week? Last week was still December. And if I didn't have a negative balance, and didn't have to pay NSF fees, then where is that $140? It has mysteriously vanished. Naturally no BoA employee can tell me where it is either.
__________________ Aerrica, and Norman RIP my sweet Poopanut |
01-04-2008, 06:26 AM | #7 |
YT Addict Join Date: Jun 2007 Location: Houston, Texas
Posts: 462
| Hope you stick with it and get everything straight. I've had really good dealing with my credit union (16 years). One of my grandpas kept his money in jars, buried all over his property.
__________________ Unto Others As You Would |
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