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Old 09-25-2007, 12:43 PM   #1
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Angry Groomer Horror Story!!!

My emotions are going nuts right now, I don't know whether I should cry, be angry, or feel extremely guilty...So I'm doing a little of all three.

Today Beau had an appointment at the groomers. Last time he was there he got a really cute cut and I was extremely happy with her! I was decently charged ($35) and his hair didn't look like he was just chewed on like it used too from the last groomer. NEVER AGAIN WILL I BRING HIM TO A GROOMER!! I am going to learn how to cut his hair myself. No questions about it.

First off, when I brought Beau in, he was shaking and acting like I was going to sell him to the black market...so I got a weird feeling. Then I was locked out for 10 minutes because my groomer was late to work (which I don't understand because she grooms in her house!!!) and when I got in there I noticed that she had 4 fox terriers in a dog kennel and they were jumping all over each other! They were packed like sardines! I said good-bye to him and informed her that my mom was going to pick him up on her lunch around 12:30 because I had class until 2:30. All seemed fine until I came home. Beau wasn't in his kennel which I know means something tramatic happened to him (when something bad happens to him, which it always does, my mom feels bad and things she is "treating" him by letting him say out of his kennel while I'm gone.) Anyways, I came home and Beau was more excited than usual too see me. I bent down to check him out and noticed that he was TOTALLY bald inbetween his eyes!! (I'm guessing that is because I complained that he gets eye boogers a lot. ) Then I was touching his ears (its a comfort thing I do to him right before I fall asleep at night) and I noticed that one whole side of his ear was crunchy. I took a closer look and I noticed that part of his ear was MISSING!!! I instantly called my mom and asked her if the groomer said anything about Beau's ear and my mom said that the groomer admitted to snipping through Beau's ear with a clippers, ALMOST cutting off the whole thing! Around the edge there is a part missing that will never be fixed but the groomer promises that if I keep the goop on his ear that it will grow back together. If it doesn't she is going to have something else coming! Let me tell you! I am wild about this! She even charged us! I'm pissed!!!!! At least my mom knew enough to say something to her. My mom said, "Well I know that I'm supposed to give you a tip, but I think the tip off my daughter's dog's ear is enough." then she walked out!

I can't believe people!!!!! My mom said that when she got there to pick Beau up, the lady had him in a cramped cage with other dogs, and he was pacing back and forth!! I don't get it! Shouldn't people need a liscense to cut dog hair? Just think...she could have clipped off something more lethal than a huge hunk of my baby's ear... Poor poor Beau-beau. I feel so guilty!!! He didn't even need to get a hair cut THAT badly!! I shouldn't have broughten him! I learned my lesson the hard way though...I'm going to get a bunch of DVD's and cut his hair myself!!!
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Old 09-25-2007, 12:45 PM   #2
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Oy my gosh! I am so sorry you and Beau had to go through that!
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Old 09-25-2007, 12:47 PM   #3
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Omgosh! I am so sorry for little Beau and for you too!

If it were me, he would be at the vets office ASAP and the groomer would pay for it!
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Old 09-25-2007, 12:51 PM   #4
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Aww poor Beau I hope he feels better.
I hope you feel better two.
If I were you I would report her to the ASPCA, The Town the State anybody who would listen that is just plan awfull!!!
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Old 09-25-2007, 12:53 PM   #5
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Oh my this is terrible, sorry that happens to you, I groom my girls my self maybe you can try to do it too
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Old 09-25-2007, 01:03 PM   #6
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Your dog needs to go to the vet today. That could be very serious and you can't cut through a body part without problems. I am so sorry this happened to you. Groomers are WAY too risky and I will not allow Ellie to go to one. Atleast I don't almost cut her body parts off.
Please take Beau to the vet (the groomer needs to pay for it) and report this to the BBB.
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Old 09-25-2007, 01:15 PM   #7
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Yes i would take him to the vet also, dont trust what the groomer said , its your babies EAR, people just make me so mad,they run a groom service and think there a vet, i would take him in and threaten the groomer with a law suit if they do not pay the vet bill.
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Old 09-25-2007, 01:24 PM   #8
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Quote:
Originally Posted by coroth View Post
My emotions are going nuts right now, I don't know whether I should cry, be angry, or feel extremely guilty...So I'm doing a little of all three.

Today Beau had an appointment at the groomers. Last time he was there he got a really cute cut and I was extremely happy with her! I was decently charged ($35) and his hair didn't look like he was just chewed on like it used too from the last groomer. NEVER AGAIN WILL I BRING HIM TO A GROOMER!! I am going to learn how to cut his hair myself. No questions about it.

OMG! So sorry that happen to you... And quite frankly I would have demanded my money back, considering that is not how you brought ur pup to her... She is totally liable for her error and should have to pay for it...

But more importantly, at least ur pup is okay and there was no serious harm done. I wanted to let you know that I found a great cutting set for dogs. I found it at Target for $25 bucks. Andie's Hair Clippers for dogs - came complete with how to DVD, scissors, clippers w/ changable gaurds. It was soooo easy to cut Meka and I'd recommend it to anyone needing to cut their pup... Hope this helps
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Old 09-25-2007, 01:29 PM   #9
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Quote:
Originally Posted by MIZBROWN View Post
OMG! So sorry that happen to you... And quite frankly I would have demanded my money back, considering that is not how you brought ur pup to her... She is totally liable for her error and should have to pay for it...

But more importantly, at least ur pup is okay and there was no serious harm done. I wanted to let you know that I found a great cutting set for dogs. I found it at Target for $25 bucks. Andie's Hair Clippers for dogs - came complete with how to DVD, scissors, clippers w/ changable gaurds. It was soooo easy to cut Meka and I'd recommend it to anyone needing to cut their pup... Hope this helps
I'm literally getting in my car now to go get a "how to..." book and a clipper set! Thanks for the heads-up about Target, I most likely would have dropped a BOMB on clippers online without you!



Update: Beau is totally acting like himself and doesn't seem to notice that part of his ear is gone! He is playing like usual and he doesn't flinch when I touch it!
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Old 09-25-2007, 01:32 PM   #10
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Oh, My. I am so sorry. I would be contacting anyone you can so she is shut down. I would also go after her for money. The BBB will not do a thing unless she is a member with them. I would call and see. I would also get him to the vet ASAP. You do not need infection and more happening to his ear. It seems like everyone on here has given you good advice, and I would listen to it.
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Old 09-25-2007, 01:43 PM   #11
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Quote:
Originally Posted by Winstin07 View Post
Oh, My. I am so sorry. I would be contacting anyone you can so she is shut down. I would also go after her for money. The BBB will not do a thing unless she is a member with them. I would call and see. I would also get him to the vet ASAP. You do not need infection and more happening to his ear. It seems like everyone on here has given you good advice, and I would listen to it.
She put an antibiotic on his ear, (she said that the vet sold it too her for this reason?) but we will be going to the vet tomorrow!
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Old 09-25-2007, 01:44 PM   #12
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Maybe the Vet can stitch the ear together. I'm truly sorry for you boy. He must be so traumatized.
A groomer does not need a license which I think is very wrong. They need to be licensed and bonded with proof of liability insurance. I'm glad you have decided to groom your boy from now on. Many years ago I kept hearing and seeing some terrible things about some groomers and decided it wasn't worth the risk, so I do it myself.
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Old 09-25-2007, 01:45 PM   #13
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You can do it!

I just did Milo again today.

Sometimes I do better than others, but then I read another one of these stories and know that I will never drop him at a groomers.

He's better off with one of my hack jobs and not a hacked off job I pay for.

Besides, it's hair, and just like us, a bad haircut only lasts about a week.
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Old 09-25-2007, 01:55 PM   #14
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ohhh poor Beau, I'm so sorry.
I hope his ear will be something that will get better....
I won't pay her if I were you, IMO.
If I go to haircut at the salon for myself and someone snip my ear, they better not expect me to pay but pray that I won't sue or report them!!!
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Old 09-25-2007, 01:56 PM   #15
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I feel horrible and so sorry about your bad experience, I saw the peoples court the other day and it was an eepisode just like yours...Guess What? The plaintiff won the case because a judge wont stand for such cruelty...She might have no licence an not accreditations...Take her 2 small claims court make an issue out of so it won't happen to someone's dog
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