Pet Smart nightmare!!!! You will die!!!!!

[andiegirl29]

I'am a groomer and also work at a petsmart nothing like that as ever happened at my store and all petsmarts have a vet so why would they take it to one and do you know how hard it would be to cut a dogs tail off? Tails have bones in them you can not cut a dogs tail off by accident that story is not true

[Nancy1999]

Originally Posted by Brookef18

Ok, I stated this thread so I feel I need to explain. I go to a church... The woman that this happened to used to live down the street from me, and also went to my church for years... was very involved. I know her PRETTY WELL...the friend that told me the story also goes to my church and I know her VERY WELL. She told me what happened. I have not talked to the person it happened to so ok it may not be the right story. I will call the owner today after she gets off work to see if the story has any flaws in it.
This is not a story that was exaggerated on my part. I told you what I was told. I see your point about not letting stories get carried away and the threat of law suite, but if you read my original post i did say i knew the woman... I'll call her today to find out straight from the owner. I have a strong feeling it has alot of truth to it because knowing these two women as I do I can't imagine either one streching the truth to such a degree...Why would she lie? She has people from church come over often and they will see the tail! It could be the tail is just shorter who knows... but I'll make the call because I want to be as honest as I can here...

Have you talked to the woman it happened to yet?

Nancy

[rachelsyorkie]

I havent found a groomer I trust w/my dog yet. I think this story is exaggerated....but if there are 2 stories in this post stating a injury & a lie to try to cover the injuries-so exaggerated or not that is not a good business practice. I might be a little upset if they said we nicked his little tail accidently & there is a little blood & brought me straight to him so I could comfort him & know he was ok. But to lie & know that he was hurt & scared-not good. I stop back in periodically to check on mine & when they are done I end up saying we will not be back here for some reason or another. I definately would never just leave my dog for hours w/o checking in.

[Lou]

The more I read about bad groomer experiences the more I love my groomer. I have been using her for years and my gentle giant thinks she is the best thing since dog biscuits! The Shih tzu gives her kisses (This dog is afraid of EVERONE) and wags her tail when she sees her. Adie has been to her about three times and is being brought in to the world of grooming very gently and gradually. I really appreciate that.

I used Petsmart years ago but I didn't like that I couldn't see in back and they didn't let me see my dogs unless they were on the table. I can't say I had a bad experience with them though.

[Chrissy0277]

I am a groomer and find it hard to believe the tail was cut off. It has to be extremely hard to cut a tail off and I would think a groomer would know if they were cutting through bone, it cant be easy to do. Maybe the tail was extrememly matted and the tail was nicked. Hope we can get a real answer on what really happened. Like someone else said Petsmart would not be real fond of untrue stories being told about them

[itsrox]

Originally Posted by LuvtheCooper

I don't know if that story is true, but I know from a good friend that she took her pom in to PetSmart and they cut him under his front leg...when she called they told her he wasn't done...but she went up there anyway and asked to see him, and they were trying to get the bleeding stopped before they let her get him. She just took him from there to her vet to get him fixed up. I wouldn't take my babies to Petsmart, and have yet to go to a groomer yet that I was happy with (only two groomer trips). I am just learning as I go...they might not always look perfect, but I know they haven't been mistreated!!

This exact same thing happened to my Shih-tzu. They took a plug of skin under his front left leg (almost at the joint), and nobody bothered to call me. They took him right to Banfield and fixed him up with some sort of liquid bandage. TALK ABOUT BEING PISSED. It was sorta added as an after thought when I picked him up. So even though I think the entire tail may be a bit of an exaggeration......they may have cut a good chunk outta the poor thing.

[Chrissy0277]

Originally Posted by itsrox

So even though I think the entire tail may be a bit of an exaggeration......they may have cut a good chunk outta the poor thing.

Now thats a very strong possibility

[cheeselover8481]

That is sad. I'm glad I found a groomer that I trust.

[Tink's Mom]

Our Petsmart has a vet on site. I took Indy there every month to be groomed. Sometimes i stayed, sometimes I didn't. I never had any trouble and I have gotten to know most of the groomers there. They loved Indy and treated him very well. Tink went there for her first hair cut. My groomer did a great job with the wiggle worm.

[YorkieRose]

As a groomer I know I have nipped a few ears in my time..but it is not easy to cut through an adults tail unless you are using hedge clippers.

I had a grooming client whose Yorkie got a full half of her ear cut off at the groomers...never understood that one..do you know what it takes to cut through an ear..a little snip of the edge and I can feel it with the scissors., but to continue on through the entire ear something.

I had a friend put a wrapper on the nd of her dogs tail to protect the hair for showing..well, she put the rubber band around the tip by accident and when she took of the wrapper the tip of the tail and hair fell off..she has so upset..the dog did not react before it happened. It grew back, but took months...