So mad!!! Hard to trust groomers.... - Page 6 - YorkieTalk.com Forums

TOY · 03-09-2009, 05:12 PM

Hmmmm...I can't understand grooming at all. Are the owners not encouraged to stay or even permitted to stay? Understand, I don't know a thing about this...won't even get my Yorkie until April but I have inquired about groomers around here. I was told I could look through a window but not be in the room. (I can semi-understand this since generally there is more fuss when the owner is near, I suppose.)

However, I want to know if the groomer is the only person in the room with the dog. Could there possibly be a witness to today's fiasco?

The reason I'm interested if anyone else was there is that the very first thing that entered my mind when I saw that cut was I wonder if the groomer was talking on a cell phone. It has gotten to the point that cell phones have taken over the life of our society. (Of course, I don't have a clue but I did wonder that immediately.)

How many stitches did she have to get? Also, who actually took her to the vet? The owner/groomer? If so, why didn't she stay to see that your dog was okay? Also, why did she not either wait at the vet's to talk to you or meet you back at her shop with the dog?

If it was enough of an emergency that she had to be taken immediately, you should not only have heard from the owner that they were on their way to the vet but (in my opinion) the vet's office should have had your permission to intervene unless he is your usual vet. What if your pet was allergic to whatever topical treatment they used to numb or clean it?

I am rather shocked to hear that someone can walk in with your pet and have medical treatment done to her without at least your verbal permission! Somehow this just doesn't ring true to me as the best protocol unless it was a life and death emergency and you could not be reached.

Do groomers have you sign some kind of waiver giving them the right to seek treatment for your pet in the event of injury? I know one thing I'd want to know from the vet she used...how often does she bring in injured dogs?

Wow, I'm just dumbfounded over this. I can't even imagine taking someone's stuffed animal to be sewn up before first talking to the owner of the toy. It seems to me that the groomer put the vet in some gray area of legal treatment without an owner's permission.

Just my two cents worth...

Yorkielove1 · 03-09-2009, 05:32 PM

well the way the room is set up, it is one big room so i have to imagine there were other people there? Its very hard to say, they have not been very truthful and forthcoming so i dont believe they would tell me the truth. All i know is maybe she was watching TV, (cause there is a tv in there) or she was in a HURRY- but someone that is being careful and taking their time does not do such a thing. I think that is what im most upset about. Someone was careless with my BABY! To some people dogs are just dogs, but its so frustating that because this is a "pet" and not a child its not as big of a deal. However to me it is, so im still stuck at a crossroad on what to do about this. I think im just gonna take it as a life lesson to not be so trusting of who i leave bella with.

Yorkielove1 · 03-09-2009, 05:33 PM

and yes it is hard for me to believe they gave MY pet medical care without my permission... the whole story is very strange. The cell phone idea is very possible though.

heatherm0890 · 03-09-2009, 06:11 PM

i would be pissed!!!that is freaking huge! i cant even imagine how that would happen!!!i hope she is ok...

bcrass2 · 03-10-2009, 01:00 PM

Quote:

Originally Posted by Yorkielove1

yes she has antibiotics.. she doesnt seem to be in pain. She actually seems pretty happy right now.. I thought she would be tired. i know though, that is the thing that makes me the most upset, that they called that a nick. At first i was expecting a small scratch but this is insane!! If anything comes out of all this i HOPE and PRAY that everyone looks into reputable groomers, breeders, vets,pet sitting, ANY one that takes care of your baby. Its so hard to find good care nowadays.. so when you find one thats good you should keep it

I unfortunatly being somewhat of a new dog owner have not found the perfect vet or groomer but im trying. Anyone living in the glendale/surprise area of arizona that knows of anyone would be a great help as it is going to be hard for me to find someone that not only me but bella can trust.

I wish you were a little bit closer to me..(I'm in the White Mountains) I have an awesome groomer who also shows dogs! It's a 2 1/2 hr drive from you. We'll have to plan to get together...I'm always coming to Phoenix. I never leave my babies at home

SRD · 03-10-2009, 01:52 PM

We had similar things happened to my girl. The grooming service is offered at the vet, and after the groomer had nicked my girl, she decided to get her stitched up WITHOUT even telling me a thing!
I was soooo mad and took all the steps to get her fired!

03-09-2009, 05:32 PM	#77
Yorkielove1 Donating YT 500 Club Member Join Date: Feb 2009 Location: glendale AZ Posts: 790 Blog Entries: 2	well the way the room is set up, it is one big room so i have to imagine there were other people there? Its very hard to say, they have not been very truthful and forthcoming so i dont believe they would tell me the truth. All i know is maybe she was watching TV, (cause there is a tv in there) or she was in a HURRY- but someone that is being careful and taking their time does not do such a thing. I think that is what im most upset about. Someone was careless with my BABY! To some people dogs are just dogs, but its so frustating that because this is a "pet" and not a child its not as big of a deal. However to me it is, so im still stuck at a crossroad on what to do about this. I think im just gonna take it as a life lesson to not be so trusting of who i leave bella with. __________________ Princess Isabella & Courtney http://meandbella.blogspot.com

03-09-2009, 05:33 PM	#78
Yorkielove1 Donating YT 500 Club Member Join Date: Feb 2009 Location: glendale AZ Posts: 790 Blog Entries: 2	and yes it is hard for me to believe they gave MY pet medical care without my permission... the whole story is very strange. The cell phone idea is very possible though. __________________ Princess Isabella & Courtney http://meandbella.blogspot.com

03-09-2009, 06:11 PM	#79
heatherm0890 YT 500 Club Member Join Date: Oct 2008 Location: Greenville,North Carolina, US Posts: 875	i would be pissed!!!that is freaking huge! i cant even imagine how that would happen!!!i hope she is ok... __________________ **Bailee's Mommy **

03-10-2009, 01:52 PM	#81
SRD Donating Senior Yorkie Talker Join Date: Nov 2006 Location: Orlando Posts: 490	We had similar things happened to my girl. The grooming service is offered at the vet, and after the groomer had nicked my girl, she decided to get her stitched up WITHOUT even telling me a thing! I was soooo mad and took all the steps to get her fired! __________________ Mommymy princesses Shorty & Dolly

03-09-2009, 05:12 PM	#76
TOY Donating YT 500 Club Member Join Date: Jan 2009 Location: Tennessee Posts: 1,094 Blog Entries: 4	Hmmmm...I can't understand grooming at all. Are the owners not encouraged to stay or even permitted to stay? Understand, I don't know a thing about this...won't even get my Yorkie until April but I have inquired about groomers around here. I was told I could look through a window but not be in the room. (I can semi-understand this since generally there is more fuss when the owner is near, I suppose.) However, I want to know if the groomer is the only person in the room with the dog. Could there possibly be a witness to today's fiasco? The reason I'm interested if anyone else was there is that the very first thing that entered my mind when I saw that cut was I wonder if the groomer was talking on a cell phone. It has gotten to the point that cell phones have taken over the life of our society. (Of course, I don't have a clue but I did wonder that immediately.) How many stitches did she have to get? Also, who actually took her to the vet? The owner/groomer? If so, why didn't she stay to see that your dog was okay? Also, why did she not either wait at the vet's to talk to you or meet you back at her shop with the dog? If it was enough of an emergency that she had to be taken immediately, you should not only have heard from the owner that they were on their way to the vet but (in my opinion) the vet's office should have had your permission to intervene unless he is your usual vet. What if your pet was allergic to whatever topical treatment they used to numb or clean it? I am rather shocked to hear that someone can walk in with your pet and have medical treatment done to her without at least your verbal permission! Somehow this just doesn't ring true to me as the best protocol unless it was a life and death emergency and you could not be reached. Do groomers have you sign some kind of waiver giving them the right to seek treatment for your pet in the event of injury? I know one thing I'd want to know from the vet she used...how often does she bring in injured dogs? Wow, I'm just dumbfounded over this. I can't even imagine taking someone's stuffed animal to be sewn up before first talking to the owner of the toy. It seems to me that the groomer put the vet in some gray area of legal treatment without an owner's permission. Just my two cents worth...