So mad!!! Hard to trust groomers.... - Page 5 - YorkieTalk.com Forums

Britster · 03-09-2009, 02:29 PM

That is absolutely ridiculous. I would be beyond pissed.

Patti · 03-09-2009, 02:34 PM

That poor baby. I would be so upset. They should have been super apologetic and insisting to pay any related bills. Hope she heals fast.

txrosegirl · 03-09-2009, 03:09 PM

most important, i am happy your baby seems okay and was happily chewing on her treat...however

you do NOT even want to know what i would have done if that was my baby

... ooooh they would get an earful from me and i have never once sued anyone or even considered it in my lifetime, but i would be contacting someone about that...you handled it much better than i would have

kwaymon · 03-09-2009, 03:15 PM

I literally gasped when I saw that cut!!!

Even if you don't or can't sue. I think you should expose them by telling everyone you know what happened. Posting here on yorkietalk is a start!

kooki · 03-09-2009, 04:14 PM

I'm so sorry for what happen to Bella that is so careless in there part and NO that is not a nick, AAhhh I'm trying not to be mad but what they did is horrible. I hope for Bella's speedy recovery. Also don't blame yourself you work two jobs that is hard work so big hugs to you.

lil fu fu girl · 03-09-2009, 04:21 PM

omg.........that is not a little knick! I cannot even begin to believe that.
Do not beat yourself up. This was not your fault. So the baby had a couple of mats, a professional would not have done that. Hell, I groom my babies myself and I am certainly no professional ....but I have never done that! I am just so glad that she is happy and back home with a caring mom. You take it easy tonight,,, you and your baby have had one heck of a day!

Amanda7 · 03-09-2009, 04:27 PM

I am so sorry this has happened to Bella, and glad that she doesn't seem to be in pain. As for that groomer, if it were one of my dogs, I would have gone ballistic! How dare they not even call you when it happened, to notify you that your pet needed medical care? I would have rushed right over.

You did everything you could. Hugs to you and Bella.

Yorkielove1 · 03-09-2009, 04:33 PM

Thanks guys!

So pretty much, No i didnt pay, they ARE paying my vet bills, but their remorsefulness and their blame is all wrong. I have been thinking about this all day. So i finally came to the conclusion that I would email the owner, which is the person that grooms her. I pretty much told her that its good shes paying the vet bills, and i understand accidents happen, but i didnt appreciate the word "nick" and then seeing a horrible gash. I also didnt appreciate her blaming my bella for moving around. I told her that i know accidents happen, and nicks can happen, but a horrible gash like this is pure laziness or someone trying to rush the grooming process. I told her i expect nothing from her, but maybe to rethink and realize how important some peoples animals are to them
Because for ME and a lot of people on this site, our babies are our LIFE! Would you put a gash like this in a child's head while their hair is being cut? I feel like they downsized the wound, and im furious i got no call BEFORE they took her to the vet.

I will let u guys know what she says when and if she emails me back. Im not expecting much of a sorry though...

cariblonde · 03-09-2009, 04:37 PM

awwww! poor baby, I hope you both are feeling better..Oh and i hope you give the groomer that vet bill

Yorkielove1 · 03-09-2009, 04:39 PM

i guess the vet and the groomer know each other so the vet is "billing" the groomer account.. I have to wonder if this is their first "accident"

JohnnieWalker · 03-09-2009, 04:42 PM

That's a heck of a "nick"! And you said the owner did this? She obviously works in the wrong line of business. Good thing, she's not running a barber shop!

Unfortunately, if she's nicked a human customer like that there would be more serious consequences for her than just medical bills. Can't believe she had the guts to accept money from you.

Yorkielove1 · 03-09-2009, 04:44 PM

no no i didnt give her ANY money.. sorry i might have wrote it wrong earlier.. my boyfriend is actually the one that picked her up. NO way i would have let him pay .. they didnt even finish the cut. She is half cut right now.

kimberlyp · 03-09-2009, 05:02 PM

Well, I'm glad you didn't give her any money! I had a groomer that comes to your house in an RV and does it so I felt better that my little one (Not Noelle)wasn't far from me. Well, when they brought her to the door she looked perfect, lovely bow on her topnot. Well, a little while later, I noticed scabs coming from under the topnot, I took it out and sure enough, there was a large cut on her head! She never even mentioned she cut my dog! It was quite some time that I had noticed it since it was under a topnot and it could have gotten very infected if I had not checked to see what the problem was!
But anyway, back to your situation, that's not a nick, and in my opinion it's inexcusable. Nicks I can kind of understand but gouges, no, sorry! They are supposed to be professional and that's why you take them there in the first place!!

chloesMama · 03-09-2009, 05:11 PM

I am so sorry this happened to little Bella. I can only imagine how upset you must be !! I can't believe they called that a "nick" ! That is absolutely ridiculous ! They know better they just don't want to admit what they have done. ((Hugs)) to Bella

Yorkielove1 · 03-09-2009, 05:11 PM

Wow.. now i dont know who i should get to groom her. I will just have to keep looking!

03-09-2009, 02:29 PM	#61
Britster Action Jackson ♥ Donating Member Join Date: Dec 2008 Location: Maryland Posts: 17,815	That is absolutely ridiculous. I would be beyond pissed. __________________ ~ Brit & Lights! Camera! Jackson! CGC ETD TKP ~ Follow Jackson on Instagram: https://instagram.com/jacksontheterrier

03-09-2009, 02:34 PM	#62
Patti Donating YT 30K Club Member Join Date: Oct 2005 Location: Illinois Posts: 35,509 Blog Entries: 6	That poor baby. I would be so upset. They should have been super apologetic and insisting to pay any related bills. Hope she heals fast. __________________ Cali Pixie Roxie : RIP Nikki; RIP Maya;RIP my sweet Dixie girl 1/17/08 http://callipuppyscastle.bravehost.com/index.html

03-09-2009, 03:09 PM	#63
txrosegirl owned by my monkeys Donating Member Join Date: Dec 2007 Location: far north dallas, texas Posts: 1,866	most important, i am happy your baby seems okay and was happily chewing on her treat...however you do NOT even want to know what i would have done if that was my baby ... ooooh they would get an earful from me and i have never once sued anyone or even considered it in my lifetime, but i would be contacting someone about that...you handled it much better than i would have __________________ lyn ~ miss buffey, sir bentley and baby bree ~ RIP sweet gino - mommy will always love you please click to give FREE food - the animal rescue site

03-09-2009, 04:27 PM	#67
Amanda7 Donating YT 1000 Club Member Join Date: Feb 2006 Location: Northern New York Posts: 1,307	I am so sorry this has happened to Bella, and glad that she doesn't seem to be in pain. As for that groomer, if it were one of my dogs, I would have gone ballistic! How dare they not even call you when it happened, to notify you that your pet needed medical care? I would have rushed right over. You did everything you could. Hugs to you and Bella. __________________ Snickers & Baxter Until one has loved an animal, part of their soul remains unawakened.

03-09-2009, 04:33 PM	#68
Yorkielove1 Donating YT 500 Club Member Join Date: Feb 2009 Location: glendale AZ Posts: 790 Blog Entries: 2	Thanks guys! So pretty much, No i didnt pay, they ARE paying my vet bills, but their remorsefulness and their blame is all wrong. I have been thinking about this all day. So i finally came to the conclusion that I would email the owner, which is the person that grooms her. I pretty much told her that its good shes paying the vet bills, and i understand accidents happen, but i didnt appreciate the word "nick" and then seeing a horrible gash. I also didnt appreciate her blaming my bella for moving around. I told her that i know accidents happen, and nicks can happen, but a horrible gash like this is pure laziness or someone trying to rush the grooming process. I told her i expect nothing from her, but maybe to rethink and realize how important some peoples animals are to them Because for ME and a lot of people on this site, our babies are our LIFE! Would you put a gash like this in a child's head while their hair is being cut? I feel like they downsized the wound, and im furious i got no call BEFORE they took her to the vet. I will let u guys know what she says when and if she emails me back. Im not expecting much of a sorry though... __________________ Princess Isabella & Courtney http://meandbella.blogspot.com

03-09-2009, 03:15 PM	#64
kwaymon YT 500 Club Member Join Date: Nov 2007 Location: USA Posts: 699	I literally gasped when I saw that cut!!! Even if you don't or can't sue. I think you should expose them by telling everyone you know what happened. Posting here on yorkietalk is a start!

03-09-2009, 04:14 PM	#65
kooki Senior Yorkie Talker Join Date: Sep 2008 Location: california Posts: 114	I'm so sorry for what happen to Bella that is so careless in there part and NO that is not a nick, AAhhh I'm trying not to be mad but what they did is horrible. I hope for Bella's speedy recovery. Also don't blame yourself you work two jobs that is hard work so big hugs to you.

03-09-2009, 04:21 PM	#66
lil fu fu girl No Longer a Member Join Date: Jan 2009 Location: Maryland Posts: 2,410	omg.........that is not a little knick! I cannot even begin to believe that. Do not beat yourself up. This was not your fault. So the baby had a couple of mats, a professional would not have done that. Hell, I groom my babies myself and I am certainly no professional ....but I have never done that! I am just so glad that she is happy and back home with a caring mom. You take it easy tonight,,, you and your baby have had one heck of a day!

03-09-2009, 04:37 PM	#69
cariblonde Donating YT 1000 Club Member Join Date: Mar 2007 Location: wilmington nc Posts: 1,585	awwww! poor baby, I hope you both are feeling better..Oh and i hope you give the groomer that vet bill __________________ Proud Member of the Spoiled Rotten Club and in the end, its not the years in your life that count but the life in your years.... Abraham Lincoln

03-09-2009, 04:39 PM	#70
Yorkielove1 Donating YT 500 Club Member Join Date: Feb 2009 Location: glendale AZ Posts: 790 Blog Entries: 2	i guess the vet and the groomer know each other so the vet is "billing" the groomer account.. I have to wonder if this is their first "accident" __________________ Princess Isabella & Courtney http://meandbella.blogspot.com

03-09-2009, 04:42 PM	#71
JohnnieWalker Senior Yorkie Talker Join Date: Feb 2008 Location: In the sticks, MN Posts: 219	That's a heck of a "nick"! And you said the owner did this? She obviously works in the wrong line of business. Good thing, she's not running a barber shop! Unfortunately, if she's nicked a human customer like that there would be more serious consequences for her than just medical bills. Can't believe she had the guts to accept money from you. __________________ *Money will buy you a pretty good dog, but it won't buy the wag of his tail." - Henry Wheeler Shaw*

03-09-2009, 04:44 PM	#72
Yorkielove1 Donating YT 500 Club Member Join Date: Feb 2009 Location: glendale AZ Posts: 790 Blog Entries: 2	no no i didnt give her ANY money.. sorry i might have wrote it wrong earlier.. my boyfriend is actually the one that picked her up. NO way i would have let him pay .. they didnt even finish the cut. She is half cut right now. __________________ Princess Isabella & Courtney http://meandbella.blogspot.com

03-09-2009, 05:02 PM	#73
kimberlyp Senior Yorkie Talker Join Date: Sep 2008 Location: PA Posts: 132	Well, I'm glad you didn't give her any money! I had a groomer that comes to your house in an RV and does it so I felt better that my little one (Not Noelle)wasn't far from me. Well, when they brought her to the door she looked perfect, lovely bow on her topnot. Well, a little while later, I noticed scabs coming from under the topnot, I took it out and sure enough, there was a large cut on her head! She never even mentioned she cut my dog! It was quite some time that I had noticed it since it was under a topnot and it could have gotten very infected if I had not checked to see what the problem was! But anyway, back to your situation, that's not a nick, and in my opinion it's inexcusable. Nicks I can kind of understand but gouges, no, sorry! They are supposed to be professional and that's why you take them there in the first place!!

03-09-2009, 05:11 PM	#74
chloesMama YT 1000 Club Member Join Date: Nov 2008 Location: here :) Posts: 1,182	I am so sorry this happened to little Bella. I can only imagine how upset you must be !! I can't believe they called that a "nick" ! That is absolutely ridiculous ! They know better they just don't want to admit what they have done. *((Hugs)) to Bella* __________________ *Chloe & Sydney*