Hmmmm...I can't understand grooming at all. Are the owners not encouraged to stay or even permitted to stay? Understand, I don't know a thing about this...won't even get my Yorkie until April but I have inquired about groomers around here. I was told I could look through a window but not be in the room. (I can semi-understand this since generally there is more fuss when the owner is near, I suppose.)
However, I want to know if the groomer is the only person in the room with the dog. Could there possibly be a witness to today's fiasco?
The reason I'm interested if anyone else was there is that the very first thing that entered my mind when I saw that cut was I wonder if the groomer was talking on a cell phone. It has gotten to the point that cell phones have taken over the life of our society. (Of course, I don't have a clue but I did wonder that immediately.)
How many stitches did she have to get? Also, who actually took her to the vet? The owner/groomer? If so, why didn't she stay to see that your dog was okay? Also, why did she not either wait at the vet's to talk to you or meet you back at her shop with the dog?
If it was enough of an emergency that she had to be taken immediately, you should not only have heard from the owner that they were on their way to the vet but (in my opinion) the vet's office should have had your permission to intervene unless he is your usual vet. What if your pet was allergic to whatever topical treatment they used to numb or clean it?
I am rather shocked to hear that someone can walk in with your pet and have medical treatment done to her without at least your verbal permission! Somehow this just doesn't ring true to me as the best protocol unless it was a life and death emergency and you could not be reached.
Do groomers have you sign some kind of waiver giving them the right to seek treatment for your pet in the event of injury? I know one thing I'd want to know from the vet she used...how often does she bring in injured dogs?
Wow, I'm just dumbfounded over this. I can't even imagine taking someone's stuffed animal to be sewn up before first talking to the owner of the toy. It seems to me that the groomer put the vet in some gray area of legal treatment without an owner's permission.
Just my two cents worth... |