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11-06-2008, 08:09 AM | #16 |
YT Addict Join Date: Nov 2005 Location: Central California
Posts: 445
| PetSmart and PetCo have a pretty set in stone policy about refunding money if someone is not happy with the groom...the customer is always right. If you feel unhappy about the trim just let them know. They will give you your money back and the groomer will not be paid for the groom. Just be sure that you gave clear instructions and the groomer made a mistake because it also isn't fare to the groomer if you were vague and the misunderstanding is not her fault.
__________________ Dawn (Brandy & Titan's mom) |
Welcome Guest! | |
11-06-2008, 02:52 PM | #17 |
Yorkie Talker Join Date: May 2008 Location: San Marcos, TX
Posts: 15
| That's what I was afraid of, I don't want someone to get in trouble and lose pay... she did do the work on my dog, she just didn't do it how I asked. I know I was very explicit and annoying with telling her what I wanted done and i read what she wrote down. I told her I still wanted him to be shaggy, and leave the legs longer then the body, so I don't know what happened between the discussion and the haircut. It's hair, it'll grow back... It's just so frustrating to spend almost $70 bucks on my dog when I'm a student and live on $900 a month (so glad I'll be graduating and making a real paycheck soon!). As far as groomers at Petsmart, I don't really have anything against them, and like someone commented, it's just like someone doing your hair... you just like the way one person does it over another. I really don't like how the company's 'rules' won't let them take them out to the bathroom (which I think was probably mine's problem, he's pretty wiggley when he's gotta go.) and the fact that they can't take you on a tour of the back room. I like to see were my dog is kept and all the behind the scenes stuff... but that's just me. Anyway, thank's for all the feed back and the link about grooming. I am seriously thinking that I'm going to start doing that! Last edited by HattonsMama; 11-06-2008 at 02:56 PM. |
11-06-2008, 03:15 PM | #18 | |
My little Shadow Donating YT Member | Quote:
If it were me, I would show the manager the before/after shots like you showed here & explain just as you have here. I wish you the Best!
__________________ Bella Ganma-ma to ColeRIPNoahRIP | |
11-06-2008, 03:31 PM | #19 |
YT 2000 Club Member Join Date: Aug 2008 Location: Massachusetts/Florida
Posts: 2,614
| 70$$$?? wow thats alot...i paid 40$ for Pasquale's haircut and that was WITH dematting him (it was his first cut) and she said it took a long time to do it. I go to a woman who owns her own grooming service and i swear the entire town goes to her..she's THAT good! The thing i dont like about petco or petsmart is the chances of you getting the same person twice are very slim. I really want my dog to establish a relationship with the person he gets a haircut from..kinda like i do with my hairdresser. I trust her...he should be able to trust his hairdresser. If he was getting someone new everytime...i think he'd be a little frightened too and probably behave badly.
__________________ LD that's me and Pasquale "If at first you don't succeed, then skydiving is definitely not for you!" |
11-09-2008, 07:10 AM | #20 | |
♥ Chip ♥ Smokey ♥ Donating Member Join Date: Mar 2007 Location: Leesburg
Posts: 3,835
| Quote:
__________________ ~*~ Chip ~*~ Smokey ~*~ My heart is wrapped around their little paws Karley Marissa born 1/20/12 weighing 8 lbs 11 oz and 21.5 inches long | |
11-09-2008, 07:28 AM | #21 | |
Donating YT 4000 Club Member Join Date: Dec 2007 Location: Texas
Posts: 7,982
| summer shave Quote:
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11-09-2008, 07:39 AM | #22 |
YT 500 Club Member Join Date: Oct 2008 Location: My House
Posts: 517
| $70 is too much money---but I find petsmart to be too expensive. I took my first poodle to Petsmart (was a new dog owner) and it was torturous for her (she got worms, they kept her in cage for long periods of time,and they would always give her funny haircuts)...so i looked for another and they charged me $35. This groomer was much better, had a double fenced yard to let them out... she even had a little yorkie for my Molly to play with. I since moved out of state an my current groomer charges $35 for Izze and $37 for the poodles... which isn't bad. He follows my exact directions and doesn't keep them in the cages for too long... he has a little x-pen just for my babies I'd go to a cheaper, nicer groomer.
__________________ Chrissy, Izze (Yorkshire Terrier),Molly & Suzie (Toy Poodles), Chachi (Chihuahua) |
11-09-2008, 07:47 AM | #23 |
BANNED! Join Date: Oct 2008 Location: South Carolina
Posts: 2,376
| Unfortunately, some groomers don't know what puppy cuts are. Down here, a puppy cut to these groomers is just how the 2nd picture that you have posted turn out |
11-09-2008, 08:08 AM | #24 |
Yorkie Yakker Join Date: Oct 2007 Location: Garnet Valley, PA
Posts: 60
| Hatton is adorable! That really is not close to a puppy cut, but at Pet Smart they always seem to think that every dog needs shaved bald. I would guess it is because they are under pressure from management to get our babies in and out. When we visit the store near us to take the babies out to get their treats, I see all the dogs coming out with a "buzz" cut or cose to one. Hatton is so cute you really could style his hair any way you want and he would srill be adorable. I have never taken my yorkies to a groomer, I do them myself. Mostly because I don't like leaving them with strangers. Sophia and Tuffey don't get clipped just trimmed with the scissors. When it's bath time they get out of tub and jump on my dressing table to wait for the blow dryer. I am careful not to let the dryer blow on the skin. Then they get their bows and take offf running around the house. It will take patience and persistence to get Hatton used to it, but it becomes easier and then fun. Sophia and Tuffey love snuggling in the towel in my arms after they get out of the tub. Cookie, Sophia and Tuffey
__________________ Cookie, Princess Sophia and Tuffey Tuffey is a proud member of the TY Gentlemen's Club |
11-09-2008, 08:24 AM | #25 |
Donating YT 4000 Club Member Join Date: Dec 2007 Location: Texas
Posts: 7,982
| Do you have a Mobile Groomer in your area. We have several PET-U-LOVE. They come to your home and groom right away it takes about 30 to 45 min. They are high. Around 45 dollars but if you have friends that can bring their dogs over they will give you a discount...Less Stress on your baby..... |
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