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Originally Posted by HattonsMama  That's what I was afraid of, I don't want someone to get in trouble and lose pay... she did do the work on my dog, she just didn't do it how I asked. I know I was very explicit and annoying with telling her what I wanted done and i read what she wrote down. I told her I still wanted him to be shaggy, and leave the legs longer then the body, so I don't know what happened between the discussion and the haircut. It's hair, it'll grow back... It's just so frustrating to spend almost $70 bucks on my dog when I'm a student and live on $900 a month (so glad I'll be graduating and making a real paycheck soon!).
As far as groomers at Petsmart, I don't really have anything against them, and like someone commented, it's just like someone doing your hair... you just like the way one person does it over another. I really don't like how the company's 'rules' won't let them take them out to the bathroom (which I think was probably mine's problem, he's pretty wiggley when he's gotta go.) and the fact that they can't take you on a tour of the back room. I like to see were my dog is kept and all the behind the scenes stuff... but that's just me.
Anyway, thank's for all the feed back and the link about grooming. I am seriously thinking that I'm going to start doing that!  |
Hon, I would not feel bad for wanting my money back. It sounds like you were explicit in voicing what you wanted. For $70, I would have expected more time to be spent on my furbabies grooming, rather than being shaved.
If it were me, I would show the manager the before/after shots like you showed here & explain just as you have here. I wish you the Best!