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Originally Posted by Cirlonde So, I've been aware of the terrible PetSmart grooming stories for awhile, but what about PetCo? Anything similar with them? My vet recommended our PetCo because they are clean, require shot records, and her other clients who use them had good things to say. I know you can necessarily judge one store by one across the country or anything, but I'm curious! -C |
Good post! I use my local PetSmart. And yes, I've heard the stories too. I truly believe that this is based on the store and it's staff and not the store itself. Sure, they probably get your usual "just out of grooming school" techs. with less experience. No doubt about it. But the Mgr. at my local PetSmart store is the best groomer I've come across. I have taken Sophie to other "private" groomers while the PetSmart groomer was on Materinity Leave. And none of them did near as nice a job as my PetSmart groomer. I couldn't WAIT till she came back from maternity leave. One groomer I took her too didn't even brush teeth! My Petsmart groomer loves Sophie and has had her since she was 12 weeks old. They know each other. I've now just purchased a Biewer a la Pom Pon and he will be going to her also. Some times it would take long for Sophie to get done but all I did was ask her when her "slow time" was and switched my grooming days. Now she's done in 2 hours or so and she gets the full package! PS: I've also learned a good tip is a great motivator too!