Buyer be aware of (Cindy Newhook- Pixie Dust Yorkies- Calgary, Alberta, Canada)

[JulesJoy]

Originally Posted by Katalina

I purchased an adult yorkie from Cindy 4.4 yrs ago, she was so adorable , died of a massive heart attack last November 2014, in the 18th and it broke my heart... I contacted Cindy to tell her so she would be aware of the heart conditions for the puppies she has sold from my darling Bella ... she was rude and condescending , told me she has never bred Bella which was an outright lie as I met her in September and was told I couldn't have her until January 2012 as she wanted to breed her once more ..... there was NO sympathy on her part . Buyer beware with this woman, do not purchase any puppies or dogs from her as you will be really sorry you did !!

This thread about Cindy’s Yorkies is so heartbreaking because it may result in someone missing out on one of these wonderful puppies of exceptional quality and character.

The harsh comments against Cindy are hearsay and please also consider that the competition amongst breeders and obtaining breeding rights is fierce.The positive/negative comments from those who say they actually have a puppy from her contrast so starkly that it does not make sense that the Cindy being talked about is the same person. As a bona fide owner of a Pixie Dust Yorkie (100% verifiable), my dog is strong, healthy, personable, and confident. This is not hearsay.

And while I could go on and on bestowing the virtues of Cindy’s caring personality and ethics, my positive experience visiting my puppy at Cindy’s house each week while she was too young to take home, the quality of Cindy’s puppy nursery, and how my dog gets super excited when I drive up to Cindy’s house when I take her there for daycare, all those naysayers will call it hearsay.I would gladly be a reference for Cindy, on my experience with her going through the adoption process, and on the quality of my Yorkie - under oath if that’s what it took to remove the defamatory posts!

I simply ask that anyone looking for a Yorkie please do what all those who want to acquire a dog through a breeder should to.

Obtain a reference by calling an owner of a dog obtained through that breeder and visit the home of the breeder before putting down any kind of deposit.Obtain a list of all the breeder’s previous adoptions and choose for yourself who and how many you want to call for a reference.You can also contact the vet the breeder uses to find out which tests the breeder does each time on her adult dogs that he/she breeds and on the puppies when they are born.

[YTYTLOVER]

Originally Posted by Katalina

I purchased an adult yorkie from Cindy 4.4 yrs ago, she was so adorable , died of a massive heart attack last November 2014, in the 18th and it broke my heart... I contacted Cindy to tell her so she would be aware of the heart conditions for the puppies she has sold from my darling Bella ... she was rude and condescending , told me she has never bred Bella which was an outright lie as I met her in September and was told I couldn't have her until January 2012 as she wanted to breed her once more ..... there was NO sympathy on her part . Buyer beware with this woman, do not purchase any puppies or dogs from her as you will be really sorry you did !!

Interesting to see that my mother (and I) are NOT the only individual who has had a BAD experience with Cindy. Sadly the end result for us is that both our dogs from Cindy DIED WAY TOO YOUNG.

I would love to compare notes with you Katalina. I will PM you.

For those of you that have a puppy from Cindy and has had a positive experience with her, that is GREAT. I am not challenging you. We too had a great experience with Cindy until my mother's Yorkie died. Its when something like this happens that you see the TRUE side of Cindy and what kind of breeder she really is. It wouldn't be fair to my mother and I if we didn't share our personal experience as we do NOT want another puppy buyer to go through the same heart break.

[lynzy420]

Originally Posted by JulesJoy

This thread about Cindy’s Yorkies is so heartbreaking because it may result in someone missing out on one of these wonderful puppies of exceptional quality and character.

The harsh comments against Cindy are hearsay and please also consider that the competition amongst breeders and obtaining breeding rights is fierce.The positive/negative comments from those who say they actually have a puppy from her contrast so starkly that it does not make sense that the Cindy being talked about is the same person. As a bona fide owner of a Pixie Dust Yorkie (100% verifiable), my dog is strong, healthy, personable, and confident. This is not hearsay.

And while I could go on and on bestowing the virtues of Cindy’s caring personality and ethics, my positive experience visiting my puppy at Cindy’s house each week while she was too young to take home, the quality of Cindy’s puppy nursery, and how my dog gets super excited when I drive up to Cindy’s house when I take her there for daycare, all those naysayers will call it hearsay.I would gladly be a reference for Cindy, on my experience with her going through the adoption process, and on the quality of my Yorkie - under oath if that’s what it took to remove the defamatory posts!

I simply ask that anyone looking for a Yorkie please do what all those who want to acquire a dog through a breeder should to.

Obtain a reference by calling an owner of a dog obtained through that breeder and visit the home of the breeder before putting down any kind of deposit.Obtain a list of all the breeder’s previous adoptions and choose for yourself who and how many you want to call for a reference.You can also contact the vet the breeder uses to find out which tests the breeder does each time on her adult dogs that he/she breeds and on the puppies when they are born.

Amazing you find us and join/post for this reason only...just amazing....

[pixie dust]

Hello everyone,

These post were brought to my attention, and I am grateful they were.

I would like to start off by saying I have NO idea who YTYLOVER is. At no point have I EVER been contacted by this person, and I have no idea what they are speaking about. I am leaning towards someone who is just looking to cause drama but, I will address it anyhow. If they wish to call me we can certainly talk in person.

There seems to be a few issues with their statement. A liver shunt certainly would have been evident before the 2 year mark-So if there was a liver issue I would be questioning the care this puppy was receiving. My contract's all state they must be fixed by 8 months of age at which time a blood panel is to be done. An issue would show up in the panel-vets will not spay if there’s a issue. CKC papers DO NOT get sent out to families until this has been done. To date every CKC paper has been sent to owners …meaning they all had to have fulfilled the agreement.

I certainly would love to speak to YTYLOVER and learn more, speak to their vet and get ALL the details. If what happened to this puppy is true I certainly want to know. I would like to speak to their vet / have my vet speak with him/her, see the reports and documentation to support their claim and if the case is supported, see what we can do to rectify the problem.

Although contacting me personally would have been appreciated, I cannot fix what I don’t know - It also saddens me to think with all the resources I have in this city, including accesses and working with the best vet's around …if there was a liver shunt we were not given the chance to help fix this puppy instead it was allowed to die ?

Have we ever had a puppy with a liver shunt? …we certainly did! Back in 2009 we had a litter pick puppy with a shunt that showed itself at 5 months. Surgery was done on that little boy and to this day he lives a very happy, normal life. So yes, to answer the question liver shunts can be fixed by surgery.
In that case we found that the Dam had a MVD and in turn, carried the genetic gene to produce liver shunts. (Her owner didn’t know and they didn’t bred her again) We quickly leaned many things about shunts / testing and how to TRY and prevent them. Reason I know a 2 year old would have presented signs if it were a true shunt.
A breeder who claims they do not have any issues, ever …is not telling the truth or has not been breeding long ! We have been in the breeding field more than 20 years .

We are certainly not perfect and never have claimed to be. Issues will arise but we do our best to take care of our families need ...many many years later. This is one of the reasons most come back to us for babysitting, Their 2, 3 and 4 th puppies and are regulars in our daily lives via facebook, emails , calls or just stopping in for coffee .
All of our breeding adults are heath checked yearly, blood panels and bile tested for shunts /MVD ,receive shots, de worming ect . Along with DNA testing for purebred status and color genetics …more than many yorkie breeders test for.
Sadly we are not God and we cannot control everything, Things will happen.


Katalina

It was very very heartbreaking to hear about Bella…I cried for days over the loss of Your Bella (Our Hunny Bunny ). Maybe things were misunderstood as the call of course, was very emotional for us both.
I had not heard from you since the adoption, other than when the city called to say they had found her and we got you reunited again
I was certainly in shock and devastated by the call …No one wants “that” call that one of your past fur kids has passed. I am certainly VERY VERY sorry if you felt I was condescending or rude, So much was running through my mind, I was in shock and heartbroken. Never ever did I mean to come across like that. I know you loved Bella like your child, completely and fully with all your heart. Thank you for loving her so deeply.

Bella was not a result of our breeding. She came to us from another breeder as a young adult yorkie. (Yes we have contact the previous Breeder to let her know , for her records what happened )
You knew she came from the US and were given both AKC (American) registration and CKC (Canadian) registration when Bella was taken home. Yes -we did bred Bella with hopes to produce for our program. The outcome was not what we hoped for our program and as a result we did not keep any puppies from her lineage. Bella was checked and tested before we bred her. Then as we do with all our adults, Bella was fully health checked, blood panels were done, she was spayed and her teeth were freshly cleaned before she was placed in her retirement home with you.

Bella was 11 years old when she passed away. There is no way for me to have known what a life span will be. When we place our retired adults we ALWAYS have them fixed, teeth checked/cleaned, shots up to date and health checked. We honestly do the best to make sure we know everything before they are placed into loving homes. We could never have known she would pass away 4 ½ years later at 11 years old from a heart attack. I wish I could make them all live forever, sadly I cannot.


Katalina please know I am deeply, deeply sorry for your loss. (I did try and contact you, but seems the information I have is old or incorrect) honestly cannot remember all of our call, I think the shock/sadness took over and things were misunderstood or I was not thinking clearly, but I apologize. No one is perfect, but I certainly try my best to be approachable and reachable at any hour for my families.
Over the 20 plus years of breeding I think I have proven that, and I will continue to work on that.
Bella (Hunny Bunny ) was a amazing funny little girl, that made sure to get your attention and wanted to be close and held all the time
Everyone that met her loved her, we did share the sad news with our families and on facebook and she was special and much loved.

Should anyone wish to contact me directly please feel free to do so


Sincerely Cindy

[scrapindee]

Originally Posted by lynzy420

I'm so sorry for you and mom, how very sad. The reality is the majority of breeders of Yorkies, Parti's, Biewers are NOT ethical breeders, they are looking for the $$$ There are some great breeders out there, in the future educate yourself, and choose wisely. Learn the redflags and stay away...there is a ton of info here for you to read through and it will help you in the future. Again welcome to YT, I'm sorry its like this but thank you for sharing the information and helping a future Yorkie momma. Keep us posted and stay awhile!

Just because one or two breeders aren't on the up and up don't post anything about "all" breeders. All does not apply in any sentence about dogs or breeders.

I offer a lifetime medical warranty on life threatening ailments. Have been doing that for 10 years. I am not "all" breeders.

[gemy]

Originally Posted by scrapindee

Just because one or two breeders aren't on the up and up don't post anything about "all" breeders. All does not apply in any sentence about dogs or breeders.

I offer a lifetime medical warranty on life threatening ailments. Have been doing that for 10 years. I am not "all" breeders.

Good for you on that warranty. But what about life altering ailments such as ACL tears and severe LP and LCP Hip or elbow Dysplasia - diabetes - heart conditions and the list goes on.

[gemy]

Originally Posted by pixie dust

Hello everyone,

These post were brought to my attention, and I am grateful they were.

I would like to start off by saying I have NO idea who YTYLOVER is. At no point have I EVER been contacted by this person, and I have no idea what they are speaking about. I am leaning towards someone who is just looking to cause drama but, I will address it anyhow. If they wish to call me we can certainly talk in person.

There seems to be a few issues with their statement. A liver shunt certainly would have been evident before the 2 year mark-So if there was a liver issue I would be questioning the care this puppy was receiving. My contract's all state they must be fixed by 8 months of age at which time a blood panel is to be done. An issue would show up in the panel-vets will not spay if there’s a issue. CKC papers DO NOT get sent out to families until this has been done. To date every CKC paper has been sent to owners …meaning they all had to have fulfilled the agreement.

I certainly would love to speak to YTYLOVER and learn more, speak to their vet and get ALL the details. If what happened to this puppy is true I certainly want to know. I would like to speak to their vet / have my vet speak with him/her, see the reports and documentation to support their claim and if the case is supported, see what we can do to rectify the problem.

Although contacting me personally would have been appreciated, I cannot fix what I don’t know - It also saddens me to think with all the resources I have in this city, including accesses and working with the best vet's around …if there was a liver shunt we were not given the chance to help fix this puppy instead it was allowed to die ?

Have we ever had a puppy with a liver shunt? …we certainly did! Back in 2009 we had a litter pick puppy with a shunt that showed itself at 5 months. Surgery was done on that little boy and to this day he lives a very happy, normal life. So yes, to answer the question liver shunts can be fixed by surgery.
In that case we found that the Dam had a MVD and in turn, carried the genetic gene to produce liver shunts. (Her owner didn’t know and they didn’t bred her again) We quickly leaned many things about shunts / testing and how to TRY and prevent them. Reason I know a 2 year old would have presented signs if it were a true shunt.
A breeder who claims they do not have any issues, ever …is not telling the truth or has not been breeding long ! We have been in the breeding field more than 20 years .

We are certainly not perfect and never have claimed to be. Issues will arise but we do our best to take care of our families need ...many many years later. This is one of the reasons most come back to us for babysitting, Their 2, 3 and 4 th puppies and are regulars in our daily lives via facebook, emails , calls or just stopping in for coffee .
All of our breeding adults are heath checked yearly, blood panels and bile tested for shunts /MVD ,receive shots, de worming ect . Along with DNA testing for purebred status and color genetics …more than many yorkie breeders test for.
Sadly we are not God and we cannot control everything, Things will happen.


Katalina

It was very very heartbreaking to hear about Bella…I cried for days over the loss of Your Bella (Our Hunny Bunny ). Maybe things were misunderstood as the call of course, was very emotional for us both.
I had not heard from you since the adoption, other than when the city called to say they had found her and we got you reunited again
I was certainly in shock and devastated by the call …No one wants “that” call that one of your past fur kids has passed. I am certainly VERY VERY sorry if you felt I was condescending or rude, So much was running through my mind, I was in shock and heartbroken. Never ever did I mean to come across like that. I know you loved Bella like your child, completely and fully with all your heart. Thank you for loving her so deeply.

Bella was not a result of our breeding. She came to us from another breeder as a young adult yorkie. (Yes we have contact the previous Breeder to let her know , for her records what happened )
You knew she came from the US and were given both AKC (American) registration and CKC (Canadian) registration when Bella was taken home. Yes -we did bred Bella with hopes to produce for our program. The outcome was not what we hoped for our program and as a result we did not keep any puppies from her lineage. Bella was checked and tested before we bred her. Then as we do with all our adults, Bella was fully health checked, blood panels were done, she was spayed and her teeth were freshly cleaned before she was placed in her retirement home with you.

Bella was 11 years old when she passed away. There is no way for me to have known what a life span will be. When we place our retired adults we ALWAYS have them fixed, teeth checked/cleaned, shots up to date and health checked. We honestly do the best to make sure we know everything before they are placed into loving homes. We could never have known she would pass away 4 ½ years later at 11 years old from a heart attack. I wish I could make them all live forever, sadly I cannot.


Katalina please know I am deeply, deeply sorry for your loss. (I did try and contact you, but seems the information I have is old or incorrect) honestly cannot remember all of our call, I think the shock/sadness took over and things were misunderstood or I was not thinking clearly, but I apologize. No one is perfect, but I certainly try my best to be approachable and reachable at any hour for my families.
Over the 20 plus years of breeding I think I have proven that, and I will continue to work on that.
Bella (Hunny Bunny ) was a amazing funny little girl, that made sure to get your attention and wanted to be close and held all the time
Everyone that met her loved her, we did share the sad news with our families and on facebook and she was special and much loved.

Should anyone wish to contact me directly please feel free to do so


Sincerely Cindy

Cindy I am glad you decided to respond. But to make a couple of things clear 1) LS can be undiagnosed even up to and after 2 yrs old 2) pre op sterilization blood work does not screen for LS or MVD. Bats testing does.
Unfortunately most breeders do not pre screen their breeding pairs - nor recommend that their puppy owners have their pups screened at 6mths old.


In terms of holding back registration paperwork as per the CKC website.


Any breeder selling a dog as purebred must register the dog and provide the new owner with the registration certificate within six months of the date of sale – this is the law, as required under the Animal Pedigree Act.


Please note that this does not say on proof of sterilization or if you like term spay and neuter. The CKC urges us to sell on a S+N contract but does not stipulate (when) this should be done - nor stipulates that we withhold registration papers until it is done.
I have never purchased a purebred dog from a CKC breeder without signing the paperwork transferring ownership to me at the time of sale/pick up of my dog and nor would I contemplate purchasing a dog from a breeder unless that is done..


Quite frankly that decision is a medical one - rightly made by the pet owner and the vet.


I sell my dogs on a non breeding contract. The decision to S or N and the timing of same is up to the pet owner not me. And 6mths old is way too young for many breeds of dogs.

[Lovetodream88]

Originally Posted by scrapindee

Just because one or two breeders aren't on the up and up don't post anything about "all" breeders. All does not apply in any sentence about dogs or breeders.

I offer a lifetime medical warranty on life threatening ailments. Have been doing that for 10 years. I am not "all" breeders.

I don't see where she said all breeders.

[gemy]

Originally Posted by gemy

Cindy I am glad you decided to respond. But to make a couple of things clear 1) LS can be undiagnosed even up to and after 2 yrs old 2) pre op sterilization blood work does not screen for LS or MVD. Bats testing does.
Unfortunately most breeders do not pre screen their breeding pairs - nor recommend that their puppy owners have their pups screened at 6mths old.


In terms of holding back registration paperwork as per the CKC website.


Any breeder selling a dog as purebred must register the dog and provide the new owner with the registration certificate within six months of the date of sale – this is the law, as required under the Animal Pedigree Act.


Please note that this does not say on proof of sterilization or if you like term spay and neuter. The CKC urges us to sell on a S+N contract but does not stipulate (when) this should be done - nor stipulates that we withhold registration papers until it is done.
I have never purchased a purebred dog from a CKC breeder without signing the paperwork transferring ownership to me at the time of sale/pick up of my dog and nor would I contemplate purchasing a dog from a breeder unless that is done..


Quite frankly that decision is a medical one - rightly made by the pet owner and the vet.


I sell my dogs on a non breeding contract. The decision to S or N and the timing of same is up to the pet owner not me. And 6mths old is way too young for many breeds of dogs.

And the CKC Breeders Code of Practice states:


(b) All litters and all dogs in each litter shall be registered with the CKC. Litter registrations shall be


forwarded to CKC as soon as is reasonably possible after the birth of the dogs. Upon the sale of each dog from any litter, breeders shall transfer ownership and register each dog in the name of the purchaser in accordance with stated requirements



I do understand that the general public does not delve into code of practices for CKC breeders but they should.While the Animal Pedigree Act gives you six months to get your transfer of ownership information submitted. How ever CKC bylaws clearly stipulate that you transfer ownership upon the sale of each dog from that litter. In my opinion it is a type of ransom to with hold papers based on a Spay and Neuter decision that is and should rightly be made by the owner at the time of their choosing. And in point of fact, you should not based on CKC bylaws and the Animal Pedigree Act.


Furthermore by your own admission you are in violation of both CKC bylaws and maybe the Animal Pedigree Act as you must submit per the APA that paperwork with in six months and according to CKC bylaws you must submit the transfer of ownership at the time of sale.


As a breeder of 20+ years you should be more than familiar with the CKC code of practice for breeder members.


I don't know who YTL etc is - or if she disclosed via phone call to you her problems with her Moms pup. And in my earlier posts I have highmarked the lack of proof for her assertions. So in this you have my sympathy.


How ever I do urge you to adjust your practices to fall in line with the CKC breeders Code of Practice.

[pixie dust]

Hi Gemy
I am a member in good standing with CKC (You can call if you like ) and I Have been in contact with CKC many many time via email and calls over the years

Your correct in your wording, but you are also able to have your own contract ..In which there is additional situations. ( like many other breeders )
I have a separate contract written by my lawyers and it was forwarded and approved by CKC (although they did change a few words they pretty much kept it in tack )
Stipulations are they must be fixed by 8 months ...although I do agree and all my families are told ...vets overrule the "date" and if need be we can adjust things as needed .
I am not doing anything that was not pre approved by CKC

This is a snippet of the approval email received from CKC
“The agreement submitted is acceptable with one exception, you must remove ”BLANK”
Instead, you may state the purchaser will receive the CKC registration certificate once proof of the spay/neuter certificate is provided”.

…of course I am not sharing all my info or legal documents …Breeders can do their own work/research or pay their own lawyers.
But my bottom line is/and will remain spay/neuter,(for SO many reasons ) if that’s not what they intent to do, they are certainly welcome (and encouraged) to search elsewhere.

I work very closely with our vets both reproduction vets and family vets
it is their knowledge that guides me and There teaching is invaluable to me
Blood panels will show ALT , BUN/UREA levels
if they are off it shows we require further investigation and a bile should be preformed
Vets (at least around her to my knowledge ) will not perform surgery if the levels are abnormal

All my families also get a Free Health visit with My vet where they can go over everything and anything in person.

Cindy

[gemy]

Originally Posted by pixie dust

Hi Gemy
I am a member in good standing with CKC (You can call if you like ) and I Have been in contact with CKC many many time via email and calls over the years

Your correct in your wording, but you are also able to have your own contract ..In which there is additional situations. ( like many other breeders )
I have a separate contract written by my lawyers and it was forwarded and approved by CKC (although they did change a few words they pretty much kept it in tack )
Stipulations are they must be fixed by 8 months ...although I do agree and all my families are told ...vets overrule the "date" and if need be we can adjust things as needed .
I am not doing anything that was not pre approved by CKC

This is a snippet of the approval email received from CKC
“The agreement submitted is acceptable with one exception, you must remove ”BLANK”
Instead, you may state the purchaser will receive the CKC registration certificate once proof of the spay/neuter certificate is provided”.

…of course I am not sharing all my info or legal documents …Breeders can do their own work/research or pay their own lawyers.
But my bottom line is/and will remain spay/neuter,(for SO many reasons ) if that’s not what they intent to do, they are certainly welcome (and encouraged) to search elsewhere.

I work very closely with our vets both reproduction vets and family vets
it is their knowledge that guides me and There teaching is invaluable to me
Blood panels will show ALT , BUN/UREA levels
if they are off it shows we require further investigation and a bile should be preformed
Vets (at least around her to my knowledge ) will not perform surgery if the levels are abnormal

All my families also get a Free Health visit with My vet where they can go over everything and anything in person.

Cindy

Thank you Cindy for responding. Interesting that ruling by the CKC. And I wonder why they don't make it a part of their bylaws or codes of practice for breeder members. I will contact myself the CKC to see if I am allowed to hold back registration paperwork transfer of ownership until proof of spay/neuter is done. If that is their policy then it should be shown on their website that breeders are allowed to do so..... Which of course would be in conflict with the APA the Animal Pedigree Act which the CKC is incorporated under and must abide by their rules....... Very interesting indeed! The APA clearly states registration paperwork must be submitted by 6 months old..........


I do maintain Alt Bun Urea can be within normal and not show a problem.... How ever BATS can and will. Look to Univ of Tennessee they are the pre-eminent facility for research on Liver Shunt. Or along with this read the Sick n Emergency Threads here.....


And no general vet would operate on my dog based slowly on a BATS result. Scintography or ultrasound if performed by a knowledgeable expert is the next step. And I would go with a specialist for LS - all I believe are south of the border of Canada.

[JulesJoy]

Originally Posted by lynzy420

Amazing you find us and join/post for this reason only...just amazing....

I googled Cindy to contact her to babysit my Yorkie when I saw this slanderous information. It's the first item when I did my search and that's what prompted my to join this forum. Not "amazing", just defending Cindy from statements which are not true.

[teasell]

Thank you both Cindy and Gemy. Not a breeder nor Canadian. But I did learn a few things from your posts.

I purchased My Teasell from a local breeder. Thank the Lord except for a few allergy problems, things turned out okay. Next Yorkie I get I think I will ask for a BAT's test before purchasing. I love this forum and have learned so much from regular members and breeders....

[fauna]

I'm so sorry about what happen to your mom's dog.

[canana]

Originally Posted by teasell

Thank you both Cindy and Gemy. Not a breeder nor Canadian. But I did learn a few things from your posts.

I purchased My Teasell from a local breeder. Thank the Lord except for a few allergy problems, things turned out okay. Next Yorkie I get I think I will ask for a BAT's test before purchasing. I love this forum and have learned so much from regular members and breeders....

My thoughts exactly. I loved reading the posts between Cindy and Gemy. So much to learn!