ACK! What happened at the groomers! - YorkieTalk.com Forums

Wrenee4 · 02-02-2007, 10:24 PM

Ok, one of the ladies that I work with..her parent's dog went in to get groomed at a groomer/vet service here in Grand Rapids. It was a guy with a curled tail sort of like the Maltese, but with long hair on it. They went in to pick him up and found that he had been cut during grooming and had to be rushed to the vet section. The groomers had hit a main blood line and had to have it stiched right away. They did not have to pay for the grooming or vet care. Both the vet and the groomers were not very nice and said it was no big deal and they didn't understand why they were so upset about it. Ok..so this week they had to take him back for the stiches to be removed. They removed his stiched and said everything looked good. They took him home and when he started wagging his tail blood started squirting everywhere!! They rushed him back to the vet where they said that it would not heal and the end of the tail was now dead. They had to REMOVE the tail and now he only has a stump!! He also got his shots updated at that time and can you believe they had to pay for them? Over $100!! They got the one grooming free, stiches and tail removal for free and that's it!! Can you believe that??!! They never even offered additional free grooming - not that you would ever want to go back, but still!!!!!

girdygirl · 02-03-2007, 07:24 AM

Oh my gosh, I would'nt want to go back.

JESSY_RN2B · 02-03-2007, 08:23 AM

Jesus! How awful........I am so sorry to read this.

I'd so sue their behinds!

Yorkiedaze · 02-03-2007, 01:13 PM

I would not have accepted anything from them. I would take them to court instead. What idiots.

FlDebra · 02-03-2007, 01:21 PM

They need to contact management, first local, then their chain hq. There needs to be some sort of agreed upon compensation. What if it was a show dog, well never mind, a show dog would never be at a pet store groomers. But still! The dog is not the same. The dog also had pain and aggravation to deal with. If a person were to go to court over this, there would be mental anguish, time spent at the vet's, etc. to deal with. I am not a fan of suing people -- but they need to take responsibility for a HUGE error and compensate the dog's owner. Then the owner can use the money to spoil the poor little tail-less pup!

daisysis · 02-05-2007, 08:14 PM

Oh My Word I am so sorry to hear this happened..When my babies ear got cut .It was nothing like this but I understand your anger..
Sissy still to this day will not let me groomer her..comb her only..
I hope your baby does better..
This has started my studies of being a groomer..But I am scared ..I think my shop will only be a basic grooming shop...no fancy cuts
once agian I am truely sorry you had to go through this I hope you both are better

penpen7073 · 07-31-2009, 10:53 AM

i would tell everyone i know about that !!! i would even drive around with a sign on my car to tell everyone to stay away from that groomer and what happen i would run them out of business

starr728 · 07-31-2009, 11:18 AM

Quote:

Originally Posted by penpen7073

i would tell everyone i know about that !!! i would even drive around with a sign on my car to tell everyone to stay away from that groomer and what happen i would run them out of business

I 100% agree and also I would call a lawyer NOW! Take pictures and go see a different vet and find out everything you can this sounds like a big law suit for the damage they caused and it would be rightfully deserved for what they did to that poor little yorkie!

tjdmom · 07-31-2009, 06:20 PM

That's awful! It's stories like these that make me afraid to take Zoe to a groomer. I do it myself but she really could use a professional, I'm just too afraid!

zeekazuk · 07-31-2009, 07:14 PM

My baby just recently had a problem at the groomers too! I brought her to get groomed and got a call two hours later telling me to pick her up at the animal hospital. When I got there, they told me the groomer had cut her ear and that there was a good chance that it would fall off. Luckily it didn't, but she has a huge cut in her ear that won't ever heal and that *still* has a possibility of falling off...the vet couldn't tell me for sure what would happen. I still don't know what to do about Petsmart (the groomers who cut her). Now I have been trying to learn all I can about grooming to do it myself, and I will NEVER EVER take her back there again.

penpen7073 · 08-01-2009, 11:31 PM

Quote:

Originally Posted by zeekazuk

My baby just recently had a problem at the groomers too! I brought her to get groomed and got a call two hours later telling me to pick her up at the animal hospital. When I got there, they told me the groomer had cut her ear and that there was a good chance that it would fall off. Luckily it didn't, but she has a huge cut in her ear that won't ever heal and that *still* has a possibility of falling off...the vet couldn't tell me for sure what would happen. I still don't know what to do about Petsmart (the groomers who cut her). Now I have been trying to learn all I can about grooming to do it myself, and I will NEVER EVER take her back there again.

wow i hope petsmart paid for the vet bill !!that s**t my baby was fine tell i took her to petsmart and 3 day later she started bitting her hair off her back legs and the vet still dont know way and the more i here about petsmart i know it is some thing they did !!! but i would tell every one i know about what they did and how they cut your baby ear wow that makes me mad just to know that groomer's can get a way with that .....that's would be just as bad if you went to get your hair cut and your hair styles cut your ear just makes me want to reach out and slap those careless people .am like you i want to learn how to groomer my baby to and not put her in someone elso'es hands

bailie · 08-02-2009, 02:55 AM

god i am sorry to hear about the bad experiences ur furbabies went through. i am a groomer myself, and i feel the way u all were treated is terrible. my babies r my life and i wud hate it too if a groomer hurt them. but can i also say that we work with live animals and genuine accidents can happen.but with love,respect and a lot off patience and not forgetting experience!!! there shud not be accidents. every dog i groom is someones baby and has to be treated that way. if the dog hates it and plays up then we phone owner to come, instead off continuing cause that is wen dog get stressed and accidents can happen. if u r wanting to learn to groom ur own furbaby make sure u learn from a qualified groomer. it not just clipper work u use scissors s big as 8" quite dangerous in the wrong hands. sorry again about the way u been treated! i cant get over thatx

Fancy_Pants · 08-02-2009, 02:32 PM

Quote:

Originally Posted by Yorkiedaze

I would not have accepted anything from them. I would take them to court instead. What idiots.

My thoughts exactly. Then we would see if they still thought that was "not a big deal"!

Breny · 08-02-2009, 03:49 PM

Oh my gosh. I would have freaked! Now I know why I don't trust anyone with my babies! I groom them myself. Wow!

02-02-2007, 10:24 PM	#1
Wrenee4 YT 2000 Club Member Join Date: Apr 2005 Location: Michigan Posts: 2,048	ACK! What happened at the groomers! Ok, one of the ladies that I work with..her parent's dog went in to get groomed at a groomer/vet service here in Grand Rapids. It was a guy with a curled tail sort of like the Maltese, but with long hair on it. They went in to pick him up and found that he had been cut during grooming and had to be rushed to the vet section. The groomers had hit a main blood line and had to have it stiched right away. They did not have to pay for the grooming or vet care. Both the vet and the groomers were not very nice and said it was no big deal and they didn't understand why they were so upset about it. Ok..so this week they had to take him back for the stiches to be removed. They removed his stiched and said everything looked good. They took him home and when he started wagging his tail blood started squirting everywhere!! They rushed him back to the vet where they said that it would not heal and the end of the tail was now dead. They had to REMOVE the tail and now he only has a stump!! He also got his shots updated at that time and can you believe they had to pay for them? Over $100!! They got the one grooming free, stiches and tail removal for free and that's it!! Can you believe that??!! They never even offered additional free grooming - not that you would ever want to go back, but still!!!!! __________________ ~Wendy~

02-03-2007, 08:23 AM	#3
JESSY_RN2B Owned by 3 furballs Donating Member Join Date: Aug 2006 Location: Texas Posts: 6,581	Jesus! How awful........I am so sorry to read this. I'd so sue their behinds! __________________ Bobbi Yorkietalk http://www.dogster.com/dogs/395435 And now........little Aja too! http://www.picturetrail.com/sfx/album/view/23776545

02-03-2007, 01:21 PM	#5
FlDebra Donating YT 2000 Club Member Join Date: Oct 2006 Location: FL Posts: 7,651	They need to contact management, first local, then their chain hq. There needs to be some sort of agreed upon compensation. What if it was a show dog, well never mind, a show dog would never be at a pet store groomers. But still! The dog is not the same. The dog also had pain and aggravation to deal with. If a person were to go to court over this, there would be mental anguish, time spent at the vet's, etc. to deal with. I am not a fan of suing people -- but they need to take responsibility for a HUGE error and compensate the dog's owner. Then the owner can use the money to spoil the poor little tail-less pup! __________________ FlDebra and her ABCs Annie, Ben, Candy Promoting Healthy Breeding to the AKC Yorkshire Terrier Standard

02-05-2007, 08:14 PM	#6
daisysis YT 1000 Club Member Join Date: Jul 2006 Location: michigan Posts: 1,074	Oh My Word I am so sorry to hear this happened..When my babies ear got cut .It was nothing like this but I understand your anger.. Sissy still to this day will not let me groomer her..comb her only.. I hope your baby does better.. This has started my studies of being a groomer..But I am scared ..I think my shop will only be a basic grooming shop...no fancy cuts once agian I am truely sorry you had to go through this I hope you both are better __________________ Sissy..Lilly..Maggie..Lucy

08-02-2009, 02:55 AM	#12
bailie YT 500 Club Member Join Date: Jul 2009 Location: northern ireland Posts: 947	groomers god i am sorry to hear about the bad experiences ur furbabies went through. i am a groomer myself, and i feel the way u all were treated is terrible. my babies r my life and i wud hate it too if a groomer hurt them. but can i also say that we work with live animals and genuine accidents can happen.but with love,respect and a lot off patience and not forgetting experience!!! there shud not be accidents. every dog i groom is someones baby and has to be treated that way. if the dog hates it and plays up then we phone owner to come, instead off continuing cause that is wen dog get stressed and accidents can happen. if u r wanting to learn to groom ur own furbaby make sure u learn from a qualified groomer. it not just clipper work u use scissors s big as 8" quite dangerous in the wrong hands. sorry again about the way u been treated! i cant get over thatx

02-03-2007, 07:24 AM	#2
girdygirl YT 500 Club Member Join Date: Nov 2006 Location: Va. Posts: 757	Oh my gosh, I would'nt want to go back.

02-03-2007, 01:13 PM	#4
Yorkiedaze My hairy-legged girls Donating Member Join Date: Jan 2007 Location: lompoc, ca. Posts: 12,228	I would not have accepted anything from them. I would take them to court instead. What idiots.

07-31-2009, 10:53 AM	#7
penpen7073 Donating Senior Yorkie Talker Join Date: Jan 2009 Location: Chancellor Alabama Posts: 281	i would tell everyone i know about that !!! i would even drive around with a sign on my car to tell everyone to stay away from that groomer and what happen i would run them out of business

07-31-2009, 06:20 PM	#9
tjdmom Donating YT 500 Club Member Join Date: May 2007 Location: upstate ny Posts: 5,847	That's awful! It's stories like these that make me afraid to take Zoe to a groomer. I do it myself but she really could use a professional, I'm just too afraid!

07-31-2009, 07:14 PM	#10
zeekazuk Yorkie Talker Join Date: May 2009 Location: Danvers, MA, USA Posts: 16	My baby just recently had a problem at the groomers too! I brought her to get groomed and got a call two hours later telling me to pick her up at the animal hospital. When I got there, they told me the groomer had cut her ear and that there was a good chance that it would fall off. Luckily it didn't, but she has a huge cut in her ear that won't ever heal and that still has a possibility of falling off...the vet couldn't tell me for sure what would happen. I still don't know what to do about Petsmart (the groomers who cut her). Now I have been trying to learn all I can about grooming to do it myself, and I will NEVER EVER take her back there again.

08-02-2009, 03:49 PM	#14
Breny My Tiny Treasures Donating Member Join Date: Jul 2006 Location: . Posts: 11,790 Blog Entries: 3	Oh my gosh. I would have freaked! Now I know why I don't trust anyone with my babies! I groom them myself. Wow! __________________ http://Brenysbabies.com