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04-06-2009, 01:12 PM | #1 |
♥ love my girls!! ♥ Donating Member | Need to vent...... I don't know if this is just the norm, or if I just got seriously spoiled by my past vet???!! When I first got Bella, we saw one vet here in town (because I thought that would be easier than taking her 1 hr. away to the vet I had been using for my cats when I just to live there), but switched to another vet because 1) he would not get lab results back in a timely fashion, 2) I would have to call to get the results, but would only get a copy and not get to talk to the vet about his interpretation/what to do now/etc..., 3) the last straw was when I thought Bella might have a UTI right after her spay (which was done by a different vet....long story), so I took her in for a urinalysis the morning we were leaving to go out of town for Thanksgiving, inconvenient timing, I know, but you notice when you notice!! I took her in at 7:00 am, and told them we were leaving town at 4:00. After 2:00 passed, I called several times because I could tell from the results I asked them to fax me that she had a UTI (positive for blood and bacteria), even though I still hadn't heard anything from the vet. By 3:30 I still wasn't able to talk to the vet, and I knew she needed to be on an antibiotic....and I certainly didn't want to wait 4 5 more days for her to start it! So, I had to stop by and be grilled by the other vet there (Bella's vet was out on a call) before I could get the antibiotics. So, the new vet here in town I like as a person, and I find her to be intelligent, etc..., but unless she is standing right in front of me she will not talk to me!! Today was my last straw with this new vet....I took Bella in for some follow-up labwork, and not only was I not told that she needed to fast before 1 of the 2 things she was having done, but I was also told 1) that she wouldn't need to see the vet (meaning, no "office call" extra charge) and 2) I was mis-quoted an amount (they actually charge twice what they said!) Now, I dropped Bella off and then came back to get her and when I called and when I came to pick her up, I had to use the receptionist as my middle-man to speak to the vet. It feels like a relay race!! The explainations I get are from someone who doesn't know anymore than exactly what the vet has said to them, so I can't ask any questions or ask for clarification on anything without having to go through another relay!!! I'm sorry, but if I have PAY for the vet to "examine" her, especially when she doesn't need examined at all (she's even been in recently), I ought to have, at the very least, paid for the right to speak with the vet about said examination!!!! Don't you think?? I think it was criminal to be charged for that anyway, but since I was, you'd think I could at least talk to her?! My old vet I could call even when I hadn't been in recently, and he would call me back to answer whatever. Maybe call-backs are not something that vets normally do, but needless to say, I will be driving from now on to see my old vet, even though he does charge quite a bit more.....it is WORTH IT!! Whew.....thanks for letting me get that off my chest! Anyone have any comments/insights for me?
__________________ Tara Bella's & Maya's mommy |
Welcome Guest! | |
04-06-2009, 01:28 PM | #2 |
And Rylee Finnegan Donating Member Join Date: Apr 2007 Location: Metro Detroit, MI
Posts: 17,928
| Isn't the old vet the one who spayed without telling you about the high ALT? Anyway, I wouldn't put up with that. Vet care is very expensive (rightfully so) and you better get what you pay for. You shouldn't have been charged an office call for lab work unless she hadn't been seen recently. They could've charged you a hospitalization fee though and that would be considered fair. We just take Ellie home in between. lol, we are spoiled. And unless you are asking very simple questions with yes and no answers, it isn't fair to you to answer through the receptionist.
__________________ Crystal, Ellie May (RIP), Rylee Finnegan, and Gracie Boo🐶 |
04-06-2009, 01:51 PM | #3 | ||
♥ love my girls!! ♥ Donating Member | Quote:
Quote:
__________________ Tara Bella's & Maya's mommy | ||
04-06-2009, 02:11 PM | #4 |
And Rylee Finnegan Donating Member Join Date: Apr 2007 Location: Metro Detroit, MI
Posts: 17,928
| You have to get the dew claws at the base or they can do that. I would overlook that. While a 12 hour fast isn't needed, the draws need to be pre meal and post meal. If she ate a couple hours before going, then there would be two post meals. An overnight fast (whether it is 12 hours or just 8 hours) seems sufficient to me. I don't get why more vets don't go right to cysto. It is so much easier than fighting with the pups. I just told the vet last time that I didn't want to deal with catching it and end up missing and have to postpone the U/A. I just said I wanted it taken cysto and that's what they did.
__________________ Crystal, Ellie May (RIP), Rylee Finnegan, and Gracie Boo🐶 |
04-06-2009, 02:36 PM | #5 | |
♥ love my girls!! ♥ Donating Member | Quote:
That makes sense.....thanks for your reasoning on fasting! Sometimes you just need a different perspective. I knew that you just go right to a cysto, which is one reason I requested that. And even though it's more invasive, I would think that scar tissue building up (which is what I think my vet said at some point) wouldn't be an issue, especially if you don't do it really frequently. Also, for the record, the vet we'll be going to from now on unless there's an emergency....my old vet.....I have called him lots of times with questions even when my cats hadn't been in for quite awhile, and he always called me back to answer them. I even called him once to ask him about all the vaccination controversy when my dad got his puppy (long before I got Bella and long before I found YT ) and he called me back and talked it over with me. He is awesome!! I know it will be worth the drive and worth the extra money. (I do know he doesn't stay up to date on nutrition like he does all the other topics, but I have YOU for that and Dr. W too! )
__________________ Tara Bella's & Maya's mommy | |
04-06-2009, 04:47 PM | #6 |
And Rylee Finnegan Donating Member Join Date: Apr 2007 Location: Metro Detroit, MI
Posts: 17,928
| Hmm, if only 2-3 cystos are done yearly, I'm not sure scar tissue is an issue. Ellie's vet has never said anything about it. Ellie just had 2 cystos in just over 2 weeks. Very few vets seem to stay up to date on nutrition but thankfully some admit it. I'd much rather talk to a nutritionist. Then again, I question most nutritionists too.
__________________ Crystal, Ellie May (RIP), Rylee Finnegan, and Gracie Boo🐶 |
04-06-2009, 07:36 PM | #7 | |
♥ love my girls!! ♥ Donating Member | Quote:
I agree....I never realized exactly just HOW basically self-reliant you have to be with almost everything it seems. Anymore I feel like I can only use what professionals tell me as a starting point, but then I have to take the reigns and see what else I'm supposed to know! Thank goodness it's getting easier to spot "imposters"!!
__________________ Tara Bella's & Maya's mommy | |
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