Ripped off at pettecoats.com - Page 2 - YorkieTalk.com Forums

yorkietalkjilly · 10-01-2013, 11:14 AM

Quote:

Originally Posted by Micah my love

I just went through a similar situation and Paypal settled it for me.

Betty, are you still buying big dolls?

Mistymillar · 10-01-2013, 11:24 AM

So, I don't get to check my emails in work and I always check the new posts here before checking emails when I get home.

Email sent from pettecoats.com at around 03:30 this morning, see below. I am delighted they have got back to me although I had sent contact by twitter, Facebook, web form, via paypal and tried to phone.

Dear Tracey,

I'm extremely sorry for the late reply and the lack of customer service. We were experiencing some major issues with our email server but it seems to be fixed now. I would also like to apologise for the delay in your order, this item is actually sent straight from Puppy Angel and we thought that it had been completed. Unfortunately they've recently let us know that in fact they had shortages in stock and this is why your item has been delayed. They have since confirmed that the order has now been shipped and so it should be with you within the next day or two.

I'm very sorry for any inconveniences caused by this and we will process a 10% refund to your account.

yorkietalkjilly · 10-01-2013, 11:48 AM

Very good news! Happy for you and now that baby will get her great coat one day. Hope it's soon.

mimimomo · 10-01-2013, 11:53 AM

Yay, Alfie's gonna get his coat & you get 10% off!

Nancy1999 · 10-01-2013, 12:09 PM

It's so great when a company comes through for you, I'd love to see a picture of Alfie in the coat when it finally comes, and I envy you being able to jot of to Spain!

Micah my love · 10-01-2013, 01:39 PM

Quote:

Originally Posted by yorkietalkjilly

Betty, are you still buying big dolls?

Jeanie i haven't bought any for a long time, have you? I have run out of space to many collections LOL

yorkietalkjilly · 10-01-2013, 01:47 PM

Quote:

Originally Posted by Micah my love

Jeanie i haven't bought any for a long time, have you? I have run out of space to many collections LOL

Girl, we sort of have the exact, same problem. I'm full up! Indeed, time to become a bit of a seller as soon as I can get motivated to choose which ones to move out and then it's time for a '60 Ideal Peter Playpal.

Maximo · 10-01-2013, 04:17 PM

Happy for you that the retailer came through and that you are getting your beautiful coat! Looking forward to seeing pics of Alfie in it.

10-01-2013, 11:24 AM	#17
Mistymillar Donating YT 500 Club Member Join Date: Sep 2012 Location: Belfast Northern Ireland Posts: 1,129 Blog Entries: 1	Update - good news So, I don't get to check my emails in work and I always check the new posts here before checking emails when I get home. Email sent from pettecoats.com at around 03:30 this morning, see below. I am delighted they have got back to me although I had sent contact by twitter, Facebook, web form, via paypal and tried to phone. Dear Tracey, I'm extremely sorry for the late reply and the lack of customer service. We were experiencing some major issues with our email server but it seems to be fixed now. I would also like to apologise for the delay in your order, this item is actually sent straight from Puppy Angel and we thought that it had been completed. Unfortunately they've recently let us know that in fact they had shortages in stock and this is why your item has been delayed. They have since confirmed that the order has now been shipped and so it should be with you within the next day or two. I'm very sorry for any inconveniences caused by this and we will process a 10% refund to your account. __________________ Tracey and Wee Alfie "Be who you are and say what you feel because those who mind don't matter and those who matter don't mind.”

10-01-2013, 11:48 AM	#18
yorkietalkjilly ♥ Love My Tibbe! ♥ Donating Member Join Date: Feb 2011 Location: D/FW, Texas Posts: 22,140	Very good news! Happy for you and now that baby will get her great coat one day. Hope it's soon. __________________ Jeanie and Tibbe One must do the best one can. You may get some marks for a very imperfect answer: you will certainly get none for leaving the question alone. C. S. Lewis

10-01-2013, 11:53 AM	#19
mimimomo Don't Litter Spay&Neuter Donating Member Join Date: Jan 2009 Location: So Cal Posts: 9,874	Yay, Alfie's gonna get his coat & you get 10% off! __________________ Jenny Mimi Momo Princess Turbo Madan Pin Brush: www.toplinepet.com

10-01-2013, 12:09 PM	#20
Nancy1999 I ♥ Joey & Ralphie! Donating Member Join Date: Oct 2006 Location: Arizona Posts: 25,396 Blog Entries: 2	It's so great when a company comes through for you, I'd love to see a picture of Alfie in the coat when it finally comes, and I envy you being able to jot of to Spain! __________________ NancyJoey Proud members of the CrAzYcLuB and YAP! ** Just Say No to Puppymills – Join YAP! Yorkshire Terrier Club of America – Breeder Referrals

10-01-2013, 04:17 PM	#23
Maximo ♥ Maximo and Teddy Donating Member Join Date: Jun 2009 Location: Northern Virginia Posts: 25,047	Happy for you that the retailer came through and that you are getting your beautiful coat! Looking forward to seeing pics of Alfie in it. __________________ Kristin, Max and Teddy