Why oh why can't groomers follow directions?

[rentfrog]

Ok, so we had only had Preston groomed once since we got him. The groomer practically shaved the top of his nose, and cut really short eyebrows. I wanted him to have a top not, so have not had him back to a groomer since then. I have been trimming his belly feet, ears and bottom myself. I couldn't seem to get the hair out of his ears, and when I trimmed his outer ear it didn't look as good as I thought a groomer would do, so a freind (who was a vet tech, who is BIG in dogs around our area, president of bark in the park and arffest) highly recommended a groomer. I called and talked to her for 30 min about what I wanted. Took Preston in this morning and again went on and on about, I want a top not, only want ears belly bottom and feet. Was assured this is what they would do. Go to pick him up belly isn't done, bottom isn't done, feet are done, ears are full of hair, and he now has bangs and NO TOP NOT I am just beside myself. They acted really blase about it, didn't even apologize, just said they didn't know what happened, and maybe the groomer just did it because BOYS don't usually have top nots. Last I knew he was MY dog, and I don't care what they feel like doing, all they have to do is FOLLOW DIRECTIONS.
I attached a couple of pics
1) a couple of days ago
2) today

[marcerella02]

well the boy is so cute he could pull of bald but i can totally understand being upset for paying and not receiving what you SPECIFICALLY asked for.

[cesar49]

invest your grooming dollars in a pair of scissors and a wahl shaver.. watch the instructional video and learn to do it yourself.. its not that hard.
dont forget earth bath shampoo available at petsmart... comb and groom daily.. touch their feet every day so when you clip the nails, they will cooperate.. i have some tools ( a growing supply) that help with grooming

[RONLYNN]

I firmly believe they are just like hairdressers. It doesn't matter what you tell them they are going to do what they like and what they think is best. I put together 2 sheets with pictures and instructions for Teddi and the groomers still did what they wanted. I really want to start grooming her by myself. I really wanted a person to speak in KC about grooming so they could show me what to do. I guess I will keep looking at pictures of dogs here and asking questions. Good luck!!

[rentfrog]

Thanks for saying he is cute! I think he still is, but I was so happy about the fact that his nose hair was almost to the point of staying in his top not. Oh well, it is just hair, I guess it will grow.

I WILL NOT be taking him back to a groomer though! The only way he will go is if we deciede to cut him down to a puppy cut, otherwise I will just keep doing it myself. I don't even cae if I do cut his ears a little crooked!

[Patti]

That would make me very upset. He is still cute, but they did not do as you said. I don't understand why so many groomers don't listen to their customer. I groom minethe best I can, they are far from perfect but they are groomed the way I want.

[Nancy1999]

Oh, I feel your pain, this happens so much. It's just you have to go through this awkward growing out period, and that's what were doing now, with the nose hairs. Like the others have said, he's a cutie, but I just can't understand why they do this. Do they all think they know what best for your dog? I'd get my money back. Maybe if more people did that, the groomers would start listening to the customers.

[cesar49]

Originally Posted by RONLYNN

I firmly believe they are just like hairdressers. It doesn't matter what you tell them they are going to do what they like and what they think is best. I put together 2 sheets with pictures and instructions for Teddi and the groomers still did what they wanted. I really want to start grooming her by myself. I really wanted a person to speak in KC about grooming so they could show me what to do. I guess I will keep looking at pictures of dogs here and asking questions. Good luck!!

there is a great video in the groomer section free

[mscat]

I thought the second picture of him was really cute though. He is a handsome little guy, even if they messed it up and didd not follow directions. I would not go back there if you are not 100% satisfied. He's your dog, and what you say goes!

[rentfrog]

Thing is, Preston's hair seems to grow REALLY slowly.

Here is a pic from when we first got him in Nov., if you compare that with the pic from a few dayys ago and factor in the idea that he was only groomed once, and they never cut any hair on the top of his head, just ears the shaving of the bridge of his nose and the sanitary, it hasn't grown a ton in the last 8 months.

[luvnmymax]

I'm sorry you had a bad experience with your groomer. He is super cute before and after his cut! I always ask new customers to bring a picture (or 2 or 3) of exactly what they want. Then we discuss it and I try to get all of the specifics. If you are at a new groomer or want to try a different cut always make sure that you talk directly with the groomer..not the person at the counter. Sometimes things aren't always relayed as they should be. In my salon I talk to every customer. It takes a little longer, but I know things are done the way the customer wanted!

[Diego]

You were lucky in your bad luck . The first time Zsa Zsa went to the groomer , I came home with a Chinese Crested Dog . After that , I bought grooming equipment and learned how to groom .

[YorkieRose]

Always leave a list of how you want the grooming done..and write.."I will not pay if these directions are not followed"....I was a groomer and there is no excuse to cut off a top knot if the owner does want it done...of course, I have had to clip more hair off then the owner wanted if it was matted etc...

[BamaFan121s]

Well he still looks adorable regardless!

I understand what you mean though. I used a groomer that I LOVED! He shut his business down due to poor health (and actually passed a few weeks ago ). Before he shut the doors, he showed me a few tricks. I tried one other groomer and my girls ended up with 'bangs' like you decsribed. So using what he and a few breeders taught me, I just started doing it myself! (Now I only have myself to blame if I don't like the end result.) Once I got the hang of it, I wondered, "why have I not been doing this all along?"

[FL Tink]

He is adorable. His eyes are such a pretty color and so expressive.
I hate when the groomer doesnt listen. To me it says I dont have time to listent to you and will just do whatI want