Kansas State Univ. Emer. Hotline problems (not an emer.) - YorkieTalk.com Forums

Ellie May · 12-28-2007, 06:38 AM

I had someone call Kansas State last night over a flea medication reaction (the dog is fine now...). She called and there was just some automated thing that kept talking. She called back later and they didn't get back to her til this morning (a little late for an emergency). She was willing to stay on hold for awhile, so I don't know how long she waited. I'm sure it's a good service when they answer but please don't count on it.

mogli · 12-28-2007, 07:23 AM

Sorry to hear about your bad experience.

I'm sure there are great emergency places all over ... we use Northwood Animal Hospital in Tallahassee, FL. We use them for regular vetinary services also since all records are in-house and they're 24/7/365

If you can find a reliable, knowledgeable 24 hour clinic --- get a magnet and put their # on it on the fridge.

Ellie May · 12-28-2007, 07:51 AM

This person uses the same vet as I do. They are a 24 hour clinic but when you call in the middle of the night you have to talk to a tech. The techs always say to bring the dog in. That's fine but not necessary. I figured if she called somewhere out of state they couldn't say that they wanted to see the dog.

It wasn't really bad enough for that.

juliaw04 · 12-29-2007, 02:37 PM

That's really odd that she couldn't get through to KSU VMTH. I used to work at the emergency desk there so I'm very familiar with how it all operates to say the least

When someone calls after hours, a recording does come on explaining that the clinic is closed, but if its an emergency, stay on the line. There must have been a glitch in the line that evening or something because you should ALWAYS be able to get through...the emergency desk is staffed 24/7 no matter the weather or holiday! PLEASE don't let this one bad experience keep you from calling K-State in the future.

tmatherly · 01-01-2008, 10:15 AM

Quote:

Originally Posted by juliaw04

That's really odd that she couldn't get through to KSU VMTH. I used to work at the emergency desk there so I'm very familiar with how it all operates to say the least

When someone calls after hours, a recording does come on explaining that the clinic is closed, but if its an emergency, stay on the line. There must have been a glitch in the line that evening or something because you should ALWAYS be able to get through...the emergency desk is staffed 24/7 no matter the weather or holiday! PLEASE don't let this one bad experience keep you from calling K-State in the future.

I had no idea this service was available. Is it available to anybody and does it cost money?

juliaw04 · 01-01-2008, 07:27 PM

The KSU VMTH is a teaching hospital in Manhattan, Kansas. The clinic has over 55 board certified vets on hand at any time to provide consults when speciality services are needed. 4th year vet students work hands on in the hospital while closely supervised by a board certified resident. The clinic is open M-F providing routine care as well as specialty services such as interal medicine, surgery, dermatology, cardiology, radiology, ICU, toxicology, and opthlamology. After hours, weekends, and holdiays, the emergency hotline is available to everyone. The desk is staffed by students 24/7/365 as well as an intern and vet. students are in the hospital at all times. They gladly provide phone consults and there is no charge unless you actually need to come to the hospital.

Here is the phone number: 785-532-5690

tmatherly · 01-02-2008, 05:59 PM

Wow! Thank you SOOO much!

12-28-2007, 06:38 AM	#1
Ellie May And Rylee Finnegan Donating Member Join Date: Apr 2007 Location: Metro Detroit, MI Posts: 17,928	Kansas State Univ. Emer. Hotline problems (not an emer.) I had someone call Kansas State last night over a flea medication reaction (the dog is fine now...). She called and there was just some automated thing that kept talking. She called back later and they didn't get back to her til this morning (a little late for an emergency). She was willing to stay on hold for awhile, so I don't know how long she waited. I'm sure it's a good service when they answer but please don't count on it. __________________ Crystal, Ellie May (RIP), Rylee Finnegan, and Gracie Boo🐶

12-28-2007, 07:51 AM	#3
Ellie May And Rylee Finnegan Donating Member Join Date: Apr 2007 Location: Metro Detroit, MI Posts: 17,928	This person uses the same vet as I do. They are a 24 hour clinic but when you call in the middle of the night you have to talk to a tech. The techs always say to bring the dog in. That's fine but not necessary. I figured if she called somewhere out of state they couldn't say that they wanted to see the dog. It wasn't really bad enough for that. __________________ Crystal, Ellie May (RIP), Rylee Finnegan, and Gracie Boo🐶

01-01-2008, 07:27 PM	#6
juliaw04 Donating YT 500 Club Member Join Date: Oct 2007 Location: Midland, TX Posts: 2,166	Kansas State University Vet Med Teaching Hospital The KSU VMTH is a teaching hospital in Manhattan, Kansas. The clinic has over 55 board certified vets on hand at any time to provide consults when speciality services are needed. 4th year vet students work hands on in the hospital while closely supervised by a board certified resident. The clinic is open M-F providing routine care as well as specialty services such as interal medicine, surgery, dermatology, cardiology, radiology, ICU, toxicology, and opthlamology. After hours, weekends, and holdiays, the emergency hotline is available to everyone. The desk is staffed by students 24/7/365 as well as an intern and vet. students are in the hospital at all times. They gladly provide phone consults and there is no charge unless you actually need to come to the hospital. Here is the phone number: 785-532-5690

01-02-2008, 05:59 PM	#7
tmatherly Razorback Yorkie Lover Donating Member Join Date: Jun 2005 Location: Bentonville, AR Posts: 2,056	Wow! Thank you SOOO much! __________________ Tiffany Pippa, Scout, and Ranger's Mom http://www.dogster.com/?198523 http://www.dogster.com/?198525

12-28-2007, 07:23 AM	#2
mogli Senior Yorkie Talker Join Date: Dec 2007 Location: Tallahassee, FL Posts: 249	Sorry to hear about your bad experience. I'm sure there are great emergency places all over ... we use Northwood Animal Hospital in Tallahassee, FL. We use them for regular vetinary services also since all records are in-house and they're 24/7/365 If you can find a reliable, knowledgeable 24 hour clinic --- get a magnet and put their # on it on the fridge.

12-29-2007, 02:37 PM	#4
juliaw04 Donating YT 500 Club Member Join Date: Oct 2007 Location: Midland, TX Posts: 2,166	That's really odd that she couldn't get through to KSU VMTH. I used to work at the emergency desk there so I'm very familiar with how it all operates to say the least When someone calls after hours, a recording does come on explaining that the clinic is closed, but if its an emergency, stay on the line. There must have been a glitch in the line that evening or something because you should ALWAYS be able to get through...the emergency desk is staffed 24/7 no matter the weather or holiday! PLEASE don't let this one bad experience keep you from calling K-State in the future.