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What would YOU do? I had a pet emergency this morning after a nite mare nite of walking the floor with Zoey. She couldn't find a spot to lay still in all night, wouldn't eat her supper, and started vomiting white foam this morning and pooped black and tarry.... I called my vet (who I have only had since I got Zoey 10 months ago.)and No VOICE MAIL AVAILABLE! I made sure when I went with her that she told me she was available for emergency calls!! And I get a recording?!?! I am furious!! I mean at this point Zoey was lethargic and I didn't have a vet.... Idid call my sons dog vet a stretch away and they came in town right away and treated her.and I wasn't even a patient of theirs!! Should I see what they have to say for themselves or just switch? Zoey is resting better after getting fluids intravenous and a shot for nausea , and pills sent home and diet instructions. Now I have no clue what brought this on! Something outdoors, and she is only on grass long enough to exercise 2 times a day and we keep her moving and watch her constantly... |
It could have been something as simple as the receptionist forgot to set the phone system to transfer to the Answering Service or got knocked off through a line surge or something and that even happens with human doctors' offices but I'd at least want to know why they weren't answering their phone if you have been otherwise happy with that vet's services. Everybody probably deserves a second chance if they haven't ever failed you before but if this is number two or three mess-up, I'd change vets. And that vet needs to know his service wasn't picking up for some reason and fix that issue, especially since you were assured he covered off-hour emergencies before you gave him your business. I hope little Zoey is going to be okay. Hopefully in a day or two she'll be feeling much better and back to normal very soon. |
I think you should first find out why you got a recording before making any change decisions. What was the dx for little Zoey? |
Agree with the others. Let the vet know why you are upset and see what they say. In the meantime I would try out the other vet. Sounds like they really came thru for you. |
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.ohhhhhhh, no washy face, no morning coffee....make phone calls and off we went! Now I'm wondering about blood tests and a follow up but with WHO?! |
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They also gave me mefronidazole, antibiotic....to give for 5 days, 25 mg Ohhhhh:(. Her first prescription drug , hate side effect warnings.... Here's to trusting a new vet , but these guys came with rave reviews from someone else. |
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1 Attachment(s) Resting quietly... |
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Whenever I hear foaming vomit and tarry stools I fear pancreatitis since my Zoey has had that twice. My vet always does blood work to confirm. |
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I would find out from my vet. However, if they don't do emergency visits I would use the other vet. I can't tell you how many times my vet has had to meet me on holidays or weekends. So that is a very important point with me. I'm glad the other vet helped you when it was needed! |
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Poor Zoey! I hope she is back to 100% soon. I'm glad the other vet was able to see her. I would definitely let your primary vet know about the voice recording and ask again about emergency calls. None of the vets in my area take calls after hours. We have to go to the emergency room. I don't like that because I am really nervous about allowing a doctor I don't know to treat my dogs. We had to take Max once and thankfully the doctor we got was wonderful. |
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I would ask your vet about it. I would not switch just to have one that is also an er vet. My vet recommends one or two on the recording. But Callie's orthopedic surgeons office turns into one after the others in the area close for the day/night it's worth the 45 minutes but if it was something that needed ASAP and could not wait that long we have a few to choose from around here the one I would go to in that case is 20 minutes. I have always heard black tar like poo means internal bleeding. I always keep a list of Callie's meds in her bag so if we have an emergency I have the list for the er vet. |
I would not expect a Vet to be standing by 24/7, if their available great, but most Vets will list emergency after hours clinics that they have an agreement with. Check them out so in an emergency you know which one you like, mine worked out fine when I needed it and coordinated with my Vet for follow up the next day fine. |
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Not interested in anything ....not even our nightly ritual of "where'd that darn squirrel go.!" Perched in front of the window till dark... Thanks for the well wishes , she has been joined to me in her sling she just loves. At least she didn't throw up the little bit of rice and cottage cheese she had at 3....but still won't drink |
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I'm suppose to cram a pill down her throat and they didn't even do blood tests, no mention of pancreatitis either:( |
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Zoey did get get an antibiotic rx but the vet did have any and I tried three pharmacies with no luck. She was put on Royal Canin Gastro Low Fat canned food. She has done well on it. The fat content is 1.5 % fat. |
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Had to leave her tonight She was growing more lethargic this pm so I recalled the er vet and made another trip . This time she recommended me to leave her overnight with an I v in her arm..... But as the day wore on today she wasn't drinking or eating, this morning she got fluids with i v and nausea shot but it wasn't enough. I had to recall the e r vet and express my concerns...she was just laying around no reaction to anything . I would stand her in front of her water dish and she would just look at me and not move. Lay and not move , no licky licky , no wiggle wiggle....nothing...I was afraid she was going to die! I had to leave my poor baby alone,.new vet ... Strange place for her oh waaaaa till morning. I did take her favorite blankie and my night shirt. Poor little thing had it coming out of both ends being hooked up ....those sad sad little brown eyes looking at me to make it all go away and I had to leave her! She's only a year old😭 Please pray for my baby Zoey she is such a good little girl....they shouldn't get so sick..... |
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