I'm so sorry you went through this and I'm sure feeling ripped off is horrible, but remember you DO have a wonderful, loving little puppy that I'm sure you wouldn't trade for the world. In the long scheme of things....you really didn't pay that much. I thought I was paying a low price for my Oliver at $1,000, and that doesn't include initial vet bills, etc. so take this as a learning experience and be thankful you didn't invest more than you did :) Can't wait to see pictures of your little one, I'm sure she's a doll baby!!

Letter From Crystal Hardacker

A couple of my yorkie friends guided me to this thread, so I will respond.

Anastacea-- I am very sorry you are not happy with your pup, and that DNA is showing it is not a purebred. The parents lines on that puppy were bought as purebred registered yorkies, and to the best of my knowledge, are purebred. If this is not the case, I am truly sorry for this, and I have paid for registered dogs that are not purebred and were mixed somewhere down the line before I purchased them. I would never knowingly sell a mix as a purebred dog. Why would I? It would only create problems and lawsuits for me. Even a good registry like AKC does not DNA every litter with the parents, so it is possible to get registered dogs that are not pure. I found this out years ago when a male (not a yorkie) of mine had papers pulled because of DNA problems that happened a couple generations before I even bought the dog. It was eventually cleared up and proved to be purebred. I have offered to give you a full refund for the pup, and you have declined. Please contact me about this.

Junoline-- I know you are really freaked out by this, and of course you can have your deposit back. I return deposits if there is a good reason, or if I feel the pup will not be going to a good home where it will be loved. Please contact me and we can get your deposit back.

Joanna-- Sorry to hear you were so disappointed with your pup. Again, both parents are registered and to the best of my knowledge purebred. I have been raising dogs for around 20 years, and I know there are people out there that are hateful and upset with me because their $300 dog does not look like a $2000 show dog, but I realize everyone will not always be pleased with the way their pup turns out. You apparently have no idea what a bad breeder truly is. I once paid $1500 for a so called show quality dog, and it was crippled in both back legs at 6 months, and the breeder did nothing. Your bitching and whining about your $300 dog because it got bigger then you wanted is absolutely disgusting. I have seen yorkies with pure DNA that are around 20lbs with very different hair types and facial features on several occasions. Also, you make it sound like you have uncovered some kind of sinister conspiracy because I have seasonal homes in CA and CO. Get a life. Thankfully, for every one of you, there are far more people that send warm letters, cards, and photos of their new family member that they love.

This will be my only post on this forum, as I am not interested in bickering with people. This really is a terrific site for information on yorkies!

Thank you,

Crystal Hardacker

　
　

[QUOTE=CrystalYorkie;3440898]Letter From Crystal Hardacker

A couple of my yorkie friends guided me to this thread, so I will respond.

Anastacea-- I am very sorry you are not happy with your pup, and that DNA is showing it is not a purebred. The parents lines on that puppy were bought as purebred registered yorkies, and to the best of my knowledge, are purebred. If this is not the case, I am truly sorry for this, and I have paid for registered dogs that are not purebred and were mixed somewhere down the line before I purchased them. I would never knowingly sell a mix as a purebred dog. Why would I? It would only create problems and lawsuits for me. Even a good registry like AKC does not DNA every litter with the parents, so it is possible to get registered dogs that are not pure. I found this out years ago when a male (not a yorkie) of mine had papers pulled because of DNA problems that happened a couple generations before I even bought the dog. It was eventually cleared up and proved to be purebred. I have offered to give you a full refund for the pup, and you have declined. Please contact me about this.

Junoline-- I know you are really freaked out by this, and of course you can have your deposit back. I return deposits if there is a good reason, or if I feel the pup will not be going to a good home where it will be loved. Please contact me and we can get your deposit back.

Joanna-- Sorry to hear you were so disappointed with your pup. Again, both parents are registered and to the best of my knowledge purebred. I have been raising dogs for around 20 years, and I know there are people out there that are hateful and upset with me because their $300 dog does not look like a $2000 show dog, but I realize everyone will not always be pleased with the way their pup turns out. You apparently have no idea what a bad breeder truly is. I once paid $1500 for a so called show quality dog, and it was crippled in both back legs at 6 months, and the breeder did nothing. Your bitching and whining about your $300 dog because it got bigger then you wanted is absolutely disgusting. I have seen yorkies with pure DNA that are around 20lbs with very different hair types and facial features on several occasions. Also, you make it sound like you have uncovered some kind of sinister conspiracy because I have seasonal homes in CA and CO. Get a life. Thankfully, for every one of you, there are far more people that send warm letters, cards, and photos of their new family member that they love.

This will be my only post on this forum, as I am not interested in bickering with people. This really is a terrific site for information on yorkies!

Thank you,


Crystal Hardacker

　
　Crystal--who cares if this is your only post but I have to say. The bitching and whining is NOT disgusting. What is amazing is there are three people up here that you have sold to and ALL THREE are disgusted by your breeding practices! In all three instances they have the same complaint and yet you keep breeding the same dogs. Shame on you!!!

anastacea--is it true what she said that she would gove your money back. All three of you need to pursue your refunds.

I must say that this is the first coherent, well written post I've seen from a defensive point of a reviewed breeder. So kudos to Crystal for that. :) It is actually refreshing to see. There was no run on paragraphs, lack of punctuation, screaming, angry tone, etc. that is all too common.

Those of you who are currently dealing with Ms. Hardacker, please let us know how it turns out. It seems from her post she wants to make it right and had no malicious intent. Please let us know how it all goes and if this is actually the case.

It is good to see both sides of the story. I hope it works out for all parties involved, breeder included.

DNA test
 

I truly hope that I am wrong! I hope that the test confirms that Macy is 100% Yorkshire Terrier and I am losing my mind. If anyone knows a more dependable DNA test out there, please let me know. Until the breed results come back about Macy, it's up in the air. My goal in joining this site was to at least warn people of the possible outcomes of purchasing puppies from Crystal.

Like I said, I truly hope I am wrong.

[quote=babbsiam44;3440920]Yes, she offered to give me a refund for the dog, which does not include the costs I paid for DNA testing. I would also have to drive 90 miles to return the dog. I've mentioned this in previous posts. I do not want to return the dog because the dog has become part of my family. I just want to pay a fair price for a mixed breed dog. Crystal I will send you a private message.

Yes, I would imagine she would try to defend her position. This is a popular website that has the ability to destroy her breeding reputation and ability to sell dogs in the future.

I really shouldn't pay a dime since I was frauded.

Yes, she offered to give me a refund for the dog, which does not include the costs I paid for DNA testing. I would also have to drive 90 miles to return the dog. I've mentioned this in previous posts. I do not want to return the dog because the dog has become part of my family. I just want to pay a fair price for a mixed breed dog. Crystal I will send you a private message.

anastacea--In a few posts back I wrote something to you about what you rcv'd was priceless. I just gets my goat when someone comes up here, knowing their dogs aren't pure and selling them as such, and continues to do so.

I am sorry I go a little overboard, but it is nothing I wouldn't do every day of the week. As I said before fraud is fraud and she was fully aware of what she did. ;)

It is somewhat refreshing to see a breeder come on, to communicate with her puppy buyers, in a direct way that mostly is not too derogatory of her puppy buyers.

Whilst I know that you said you would not post again, and that is fine by me, I do so hope you take the time, to read up on the Yorkie here, and to see "first hand" some of the experiences buyers have had with "breeders" of Yorkies. For a real eye opener go to the Sick and Emergency thread.

Now onto your response to Anastacea: I know it is quite common to ask for a return of the puppy by many by certainly not all breeders; once your puppy owner has bonded with your pup, agrees to provide the health care required and to love this pup; then an alternative to return really does need to be offered. Please consider this.

Consider also that this DNA testing of her dog, did NOT show Yorkie in any major way at all in this dog. That should give you considerable pause. A couple of possible scenarios come to mind, but as the breeder I'm sure you will want to have this breeding pair DNA tested, first to establish if indeed they are the parents of this pup, and secondly to establish what proportion if any of Yorkie is actually in their genes. ONce your have the answers to those questions, then I'm sure you are quite capable of taking this up with the breeder(s) who supplied you with this breeding pair. In the interim of course this breeding pair should not be bred again, until their provenance is established clearly.
You warranted and sold as purebreed a mixed breed dog, an honest or not error that needs to be rectified, to all the purchasers of this particular litter, not just this one poster.

In respect to Joanna; she expected to purchase a Yorkshire Terrier that has been bred to standard. This standard is set by the YTCA and approved by the AKC. The standard sets the weight out at maximum of 7 lbs. A 20 pound dog is significantly over this standard. A $300 dog if that is the price you sell your purebreds at, as a purebred should be a good healthy representation of the breed. That includes size, color, coat and temperament. The buyer should ask for and expect as a good breeder, that you health check - prescreening breeding tests, special tests for the Yorkie breed, and that both sire and dam have passed these tests. If you are unfamiliar with the range of what needs to be done, there are threads on here that delineate that: also you can go to www.chic.org, and look up the very basic requirements there for this breed.

And for your information a show "quality" dog is ususally never purchased prior to 6 months old; maybe show promise not quality. LP is usually evident in pups as young as 8-10 wks old, and as a breeder of YT's you should already know how to check for this. All I can say about this breeder "doingnothing" for a crippled dog, is you "buy" your breeder first and then your puppy; that is a caveat for the pet owner, it is triply so for breeding/show quality dogs.

I wasn't saying that you were wrong in anyway or that I condoned anything one way or the other. All I was getting at is how she wasn't totally and completely rude in her response or almost unreadable. We see that a lot from breeder defense responses. They are basically angry and mean and just a bunch of nonsense. I just wanted to point out that she at least took the time to express her position intelligibly.

I'm not saying she should have sold you what she did or that it is viable she didn't know they weren't purebred. I'm just saying she at least came on here for the most part without an attitude, which was refreshing.

I still stand by that I hope this works out for all parties involved. There are a lot of legalities involved here and, while I don't think what is *right* will necessarily happen as that is not required by law, I do hope that some things will be resolved.

To the breeder of this puppy....Crystal. Can you in all honesty look at this pup and not know it is a mix. IMO there is no excuse for not knowing..all you have to do is read the standard and look at pictures of Yorkies...I learned that the first week.

If I made a mistake as huge as this, I would return the cost of the puppy and allow the pet owner to keep it..we all know it is a breeders best ploy to offer a refund if the buyer returns the pup...few ever do this and the breeder gets to keep the money...

Turn this situation around..How would you like to be treated in this same exact situation...would you want to return your pet? You can never go worng treating others fair and the way you would like to be treated.

My whole dime...thoughts on my Q's an opinions here...
 

1. I really have to agree, I too am pretty darn amazed at her response-calm, collected, seemed accurate and fair-well almost she wants to have a mix breed returned to her for a refund-hm if you were a pure-breed breeder with 20 plus years experience, you'd be embarrassed and refund and then be very apologetic ending that line...it wasn't even Yorkie period-this is all just me giving my opinion in an open forum I've no idea the standard or the legal issues I believe it is that the pup has to be returned but hm ethics vs the law to me...I kept my epileptic dog and lost my money...and had to deal with a lady who was so sweet and nice prior, who turn evil nasty and very manipulative on me...so I'm bias I suppose.

2. Too bad she doesn't seem more shocked about it being a mix breed pup though...telling to me....but maybe she should chalk it up to a petted out dog cost of doing business-I would...I am concerned she seems sooo iffy over the line she breeds saying "to the best of her knowledge" uh if you breed them you better darn well know..unless you are a sub-par breeder...and if you have bred for 20 plus year you know darn well the implications of using CKC (Continental not Canadian) registry...but then again if you were sanctioned by the AKC...anyone find out about that?

3. Being peeved with a buyer complaining about size-I'm with her there-but did she not screen buyers and talk to them comprehensively enough to explain breed variations, and that they are buying a pet not a show dog? Then again...let's all see what the DNA results are on that one too...but she could offer to take the pup back for its well being. That buyer had more concerns than just that issue though and those weren't responded to...please keep us posted of the results when you get them back. Breeders concern themselves with who they yes sell, sell, their pups to, Greeders just sell pups...that's my rule on it there...

I'm shocked at the responses of the buyers too- I know you're all mad and feel well taken for your money, some of you rightfully so...but wanting some of the compensation that they do, shocks me Return travel, and DNA tests etc back...where's the asking for initial vet costs-or do they understand that's not covered-? Did you get a sales contract stating that? If so WOW that's so rare! If you didn't want to pay for return then you should have gotten a dog next door, I can't believe the missing work is listed-I missed work knew I'd never be compensated for vet bills, etc...I think there needs to be an expected and a realistic assessment of risk and loss done here...these are really standard expenses incurred-I think new pet owners need to research a lot more I know many say they do but if they did they wouldn't be adopting a pup under 12 weeks, they probably wouldn't be getting a CKC registered pup, they'd have met with the breeder, they'd understand some basic concerns with this breed and they'd know that some of what they are asking for is pretty much non-existent in the "industry"but hey we all make decisions based on the illusion of trusting someone imposed by them or ourselves as well as the want emotions especially when it comes to a puppy! I can't say with what little I've learned over the last couple years and what I've been through I'd be able to say not if a pup was just handed to me...but know many people out there prey on this in people.

But then again if someone is selling mixed breed pups as purebred (weather they admit to knowing it or not) and saying things like "to the best of my knowledge" I hope you all take this to court...fraud is fraud, hope those that have pups get to keep them regardless, and that some more in-depth research will be done on all sides, again I think the response from this breeder was the best I've ever seen and makes me ponder a bit, but from what little I read on her and her track record, stuff posted by buyers, I'd never go to her for a pup...

:yeahthat:

Ending the madness
 

All I want in this is the truth. I really don't care if I get my money back. I just want to know if she is selling the real-deal or not. If she is, I will absolutely be the first to admit Macy is purebred and apologize. I just joined this yesterday to warn others of my experience, which may be atypical. I do understand that there are many variations of Yorkies. I have heard of some up to 15 pounds. I know their coats can take up to two years to fully develop. I have done my research. However, I should have known the price may be too good to be true. I was not expecting a "show dog" quality, but somewhere close would have been nice. Again, I hate to jump the gun and say Macy isn't purebred. But she has such long legs and long body (which does happen!) along with the rounded ears, I just doubt what type of dog I really have.

I can say that Crystal does provide very healthy and happy puppies, at least in my case. Macy has been a breeze to care for thus far and I thank her for that. Macy's future isn't in question at all, it is simply the issue of if I really have a purebred or not.

No troubles
 

Well I'm glad I will be getting back my refund. Buy puppy is such a mess. :animal-pa

Beautifully said.

I would like to add that although most of Crystal's post was fairly calm, I think a breeder who tells a potential buyer to "get a life" is one that should probably be avoided.

Good to know this was the result and that she returns refunds...glad updates of the aftermath are being posted...it is nice to hear both sides.

I second this poster. I agree with the Gemy's statement being very well said and I did think Crystal's response to Joanna was somewhat rude and indifferent. Crystal can be calm and collected and seems to have answers to many arguments--I believe that is how she is able to deceive people. However, don't be fooled it is only to save her reputation.

I also know that Crystal intentionally sold me a mixed breed dog. I have proof that she is dishonest. On the phone, when we called and told her the DNA results showed that our dog is a Silky Terrier and Shih Tzu mix, her response was "I don't have those dogs"

Yet, I found a listing on Craigslist posted January 5, 2011 that she is selling 1 male adult shih tzu for $40.00 OBO. Therefore, she clearly lied, and she does have at least 1 adult male shih tzu (possibly the father of Nibbler). However, the father is not even a pure bred shih tzu. So either she has others, or the 1 adult male she is selling is a mix as well.

I have offered to settle with her out of court, but I have not received a response.

You should post that craig's list link...or copy/paste it as a doc and attach it here...as it will most likely be removed soon...

Inland Empire - Shih Tzu
shih tzu adult dog (romoland)
Wednesday, January 05, 2011
We have to good home 1 male adult shih tzu for 40.00 OBO no checks. shots done. owner cant keep call 951-230-7086

The ad is already deleted. But, I printed a copy.


This posting has been deleted by its author.

(The title on the listings page will be removed in just a few minutes.)

:thumbup: Wow she steadily sells lots of pups and does sell several many breeds...but lists herself as a "small hobby breeder"

http://www.puppyfind.com/l/?acct_id=...bc3ea2a23847ba

http://www.gotapuppy.com/id41.html

Wow what a mess :( It's just so sad on all accounts, either way I'm just glad ALL puppies are healthy, happy and seem to be in good homes! That's all that matters!! :)

Just because a Yorkie doesn't cost $1000 or more doesn't mean it isn't purebred. I paid $450 for mine and he looks like a Yorkie and my vet said he was a great looking dog. I bought him from a breeder and my vet asked a lot of questions about the breeder and the puppies he had. She was pretty impressed with him because I'm sure they see a lot of puppies that come from breeders that are not well taken care of or are not the breed they are said to be. As for whether or not I got a purebred puppy for $450, well, who knows. He is papered (which we know doesn't mean anything) and he looks like a Yorkie to me!

Letter From Crystal Hardacker, Part II
　
I have been reading the responses, and am impressed by the knowledge and suggestions of some of the board members. Thanks to those for taking the time to write in and try to help out.

Joanna-- Sorry if I was a little mean spirited on my response. Your puppy is from registered yorkies I purchased from another breeder, and if DNA testing proves otherwise, it is because these yorkies I bought for breeding are falsely papered. I buy reasonably priced dogs and raise puppies mainly for my enjoyment and sell the puppies priced so everyone can enjoy this breed. And yes, I do make a little money for my time. Any complaints against me regarding AKC are with issues regarding DNA problems I did not create, and I do not wish to spend my time fighting them. This is one of the reasons I use CKC now. PM me if your pup proves to be mixed, and I will make amends. As I have stated, I do not intentionally breed mix pups and sell them as pure.
　
Anastacea-- As a hobby, I take in unwanted animals and try to find homes for them so they are not destroyed. I also have many breeder friends that do not like to deal with the public (gee, I wonder why), and I do sometimes sell their mixed breed toy pups for them, so you will indeed find listings from various breeds and ages under my name. I once took in over 30 dogs on my property from an elderly breeder who could not care for them anymore, and with the help of others we managed to place all of them using various postings in 4 cities. You continue to make insults and call me a manipulative liar and are deaf to reason as to why your pup is showing mix DNA. You are a vindictive, obnoxious child, and I will see you in court. You know nothing about me, and I am tempted to sue you for slander and harassment. Do not call or e-mail me anymore with your hate and accusations. I would sooner give $10000 to animal cruelty and humane foundations (which I have been very generous with over the years) then give you one of my pups for free plus the $420 you are rudely demanding.

Once again, I am really enjoying the yorkie information on this website, and am learning much more about this wonderful breed. Thanks to all for taking the time to share your expertise!
　
　
Thank you,
　
Crystal Hardacker
　
　
　

:thumbup::thumbup::thumbup: I think that was very well written and definitely explains a lot of the misunderstandings others had :) It really is always nice to hear the other side of things, like I said before....what's important is that all animals are healthy and in happy homes!!!

Wow, did you read what she wrote to me???? Simple fact of the matter, is she lied and said she didn't have a shih tzu dog (I have it on recording), when she does in fact. So what else is she lying about?

I just want my money back. So I guess we are off to court.

Rephrase
 

Wow, did you read what she wrote to me???? Simple fact of the matter, Crystal, you lied and said you didn't have a shih tzu dog (I have it on recording), when you in fact do. So what else are you lying about?

I just want my money back. I only came on this forum for support and to find the truth about my dog. I did not slander/libel against you. I only stated the facts of my situation. If you aren't aware, libel is a false and malicious publication printed for the purpose of defaming a living person. That is not what I did. If you were or are unaware that you are breeding mixed dogs, then a refund is due accordingly. I believe, a simple apology and a refund would be the best route for you. I suggest you tread carefully on this forum. Arguing and pursuing legal actions, only deters potential buyers from your business.

I think gemy puts it best here:

Consider also that this DNA testing of her dog, did NOT show Yorkie in any major way at all in this dog. That should give you considerable pause. A couple of possible scenarios come to mind, but as the breeder I'm sure you will want to have this breeding pair DNA tested, first to establish if indeed they are the parents of this pup, and secondly to establish what proportion if any of Yorkie is actually in their genes. ONce your have the answers to those questions, then I'm sure you are quite capable of taking this up with the breeder(s) who supplied you with this breeding pair. In the interim of course this breeding pair should not be bred again, until their provenance is established clearly.
You warranted and sold as purebreed a mixed breed dog, an honest or not error that needs to be rectified, to all the purchasers of this particular litter, not just this one poster.

I recommend having both your sire and dam pulled from breeding and their DNA tested immediately. Also, a refund is due to myself and the other buyer that purchased a dog from this litter.

There were numerous people that saw the pictures of my dog, and majority said that my dog looks like a mixed breed.

I also do not understand why you are willing to make amends with Joanna, but not me? I called you very cordially and told you the results of the test. But, you were not willing to work with us. Why is that? It is because of your unwillingness to resolve this issue with us directly, that I had to ask for support from the community.

Really? I would think that one would freely give to animal rights causes because they truly believe in the cause versus doing it as a spiteful gesture. That's just me, though.

I would like to also add, that I personally would never begin to breed a dire and dam without first testing their purity. To me that is just common sense, and I don't have 20 years of breeding experience. Further, how can someone who has so much experience breeding yorkies, not recognize that the mother is a Silky Terrier? or whats more, the father is part shih tzu, with no traces of yorkshire terrier?